Replies: 1
I have been having issues with one contact form working on a website but the other not. It was suggested that I install this plug in but for some reason I can’t get that to work either.
When I send a test email, my email address is being rejected as being an unrouteable address – regardless of which email I use. But perhaps I am missing something?
This is the message I get after sending the test. It’s way too technical for me but perhaps someone can translate and I can gradually go through and fix things.
Test Message Sent
The result was:
bool(false)
The full debugging output is shown below:
object(PHPMailer)#2606 (75) {
[“Version”]=>
string(6) “5.2.14”
[“Priority”]=>
NULL
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(172) “SMTP Error: The following recipients failed: georgina@georgina-lester.com: Verification failed for
Unrouteable address
Sender verify failed
”
[“From”]=>
string(26) “celtic@thepellcreperie.com”
[“FromName”]=>
string(18) “The Spell Creperie”
[“Sender”]=>
string(0) “”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(55) “WP Mail SMTP: Test mail to georgina@georgina-lester.com”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
”
[“MIMEHeader”:protected]=>
string(417) “Date: Tue, 10 Jan 2017 06:24:53 +0000
To: georgina@georgina-lester.com
From: The Spell Creperie
Subject: WP Mail SMTP: Test mail to georgina@georgina-lester.com
Message-ID: <693566a96e5a768508a140bb374a7cab@thespellcreperie.com>
X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
”
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(31) “Tue, 10 Jan 2017 06:24:53 +0000”
[“Host”]=>
string(22) “mail114.extendcp.co.uk”
[“Port”]=>
string(2) “25”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(0) “”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(false)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(0) “”
[“Password”]=>
string(0) “”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#2576 (13) {
[“Version”]=>
string(6) “5.2.14”
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) ”
”
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(300)
[“Timelimit”]=>
int(300)
[“smtp_conn”:protected]=>
NULL
[“error”:protected]=>
array(4) {
[“error”]=>
string(0) “”
[“detail”]=>
string(0) “”
[“smtp_code”]=>
string(0) “”
[“smtp_code_ex”]=>
string(0) “”
}
[“helo_rply”:protected]=>
NULL
[“server_caps”:protected]=>
NULL
[“last_reply”:protected]=>
string(47) “221 mail114.extendcp.co.uk closing connection
”
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(28) “georgina@georgina-lester.com”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“georgina@georgina-lester.com”]=>
bool(true)
}
[“RecipientsQueue”:protected]=>
array(0) {
}
[“ReplyToQueue”:protected]=>
array(0) {
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(55) “<693566a96e5a768508a140bb374a7cab@thespellcreperie.com>”
[“message_type”:protected]=>
string(5) “plain”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_693566a96e5a768508a140bb374a7cab”
[2]=>
string(35) “b2_693566a96e5a768508a140bb374a7cab”
[3]=>
string(35) “b3_693566a96e5a768508a140bb374a7cab”
}
[“language”:protected]=>
array(19) {
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“data_not_accepted”]=>
string(30) “SMTP Error: data not accepted.”
[“empty_message”]=>
string(18) “Message body empty”
[“encoding”]=>
string(18) “Unknown encoding: ”
[“execute”]=>
string(19) “Could not execute: ”
[“file_access”]=>
string(23) “Could not access file: ”
[“file_open”]=>
string(33) “File Error: Could not open file: ”
[“from_failed”]=>
string(35) “The following From address failed: ”
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“invalid_address”]=>
string(17) “Invalid address: ”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: ”
[“signing”]=>
string(15) “Signing Error: ”
[“smtp_connect_failed”]=>
string(22) “SMTP connect() failed.”
[“smtp_error”]=>
string(19) “SMTP server error: ”
[“variable_set”]=>
string(30) “Cannot set or reset variable: ”
[“extension_missing”]=>
string(19) “Extension missing: ”
}
[“error_count”:protected]=>
int(2)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “693566a96e5a768508a140bb374a7cab”
}
The SMTP debugging output is shown below:
2017-01-10 06:24:53 Connection: opening to mail114.extendcp.co.uk:25, timeout=300, options=array (
)
2017-01-10 06:24:53 Connection: opened
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “220 mail114.extendcp.co.uk ESMTP Exim Tue, 10 Jan 2017 06:24:53 +0000
”
2017-01-10 06:24:53 SERVER -> CLIENT: 220 mail114.extendcp.co.uk ESMTP Exim Tue, 10 Jan 2017 06:24:53 +0000
2017-01-10 06:24:53 CLIENT -> SERVER: EHLO thespellcreperie.com
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-SIZE 31457280
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-8BITMIME
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-PIPELINING
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN CRAM-MD5
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN CRAM-MD5
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-STARTTLS
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN CRAM-MD5
250-STARTTLS
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250 HELP
”
2017-01-10 06:24:53 SERVER -> CLIENT: 250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN CRAM-MD5
250-STARTTLS
250 HELP
2017-01-10 06:24:53 CLIENT -> SERVER: STARTTLS
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “220 TLS go ahead
”
2017-01-10 06:24:53 SERVER -> CLIENT: 220 TLS go ahead
2017-01-10 06:24:53 CLIENT -> SERVER: EHLO thespellcreperie.com
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-SIZE 31457280
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-8BITMIME
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-PIPELINING
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN CRAM-MD5
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN CRAM-MD5
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250 HELP
”
2017-01-10 06:24:53 SERVER -> CLIENT: 250-mail114.extendcp.co.uk Hello web181.extendcp.co.uk [79.170.40.181]
250-SIZE 31457280
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN CRAM-MD5
250 HELP
2017-01-10 06:24:53 CLIENT -> SERVER: MAIL FROM:
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “250 OK
”
2017-01-10 06:24:53 SERVER -> CLIENT: 250 OK
2017-01-10 06:24:53 CLIENT -> SERVER: RCPT TO:
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “550-Verification failed for
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “550-Verification failed for
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “550-Unrouteable address
”
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “550-Verification failed for
550-Unrouteable address
”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “550 Sender verify failed
”
2017-01-10 06:24:53 SERVER -> CLIENT: 550-Verification failed for
550-Unrouteable address
550 Sender verify failed
2017-01-10 06:24:53 SMTP ERROR: RCPT TO command failed: 550-Verification failed for
550-Unrouteable address
550 Sender verify failed
2017-01-10 06:24:53 CLIENT -> SERVER: QUIT
2017-01-10 06:24:53 SMTP -> get_lines(): $data is “”
2017-01-10 06:24:53 SMTP -> get_lines(): $str is “221 mail114.extendcp.co.uk closing connection
”
2017-01-10 06:24:53 SERVER -> CLIENT: 221 mail114.extendcp.co.uk closing connection
2017-01-10 06:24:53 Connection: closed
2017-01-10 06:24:53 SMTP Error: The following recipients failed: georgina@georgina-lester.com: Verification failed for
Unrouteable address
Sender verify failed
-
This topic was modified 1 hour, 46 minutes ago by
Artylady.