Replies: 0
Hi,
I’ve had a continuous problem with emails being dumped in hotmail/outlook spam for the past 2 months. Bluehost support have not been very helpful at all, leaving me to try to figure out what’s going on.
I’m using the WP SMTP plugin with my site hinckleymc.org. Emails from the Ultimate Member registration AND those from webmail direct always go to spam in hotmail/outlook.
My SMTP settings all look ok:
From: info@hinckleymc.org
Name: hinckley mountaineering club
Other smtp
Return path set
Host: mail.hinckleymc.org
port: 26
Encryption: none
Auto tls: off
authentification: on
username: info@hinckleymc.org
I’ve used the mail-tester spam check (hopefully you can see the results at https://www.mail-tester.com/web-19vqg )
[SPF] hinckleymc.org does not allow your server 192.185.47.206 to use info@hinckleymc.org
The biggest issue seems to be that my email IP is being identified as being 192.185.47.206 AND this IP changes very frequently, so i can’t just add it to my spf record. The IP address shown seems to relate to websitewelcome.com who get flagged up as spammers. I don’t have any clue how they are being associated with my site, and really need help to resolve this.
Thanks in anticipation
Nigel