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Wanting to change SMTP username

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Hey there,

When our contact us page is filled out, our internal team gets an email from orders@kwikboost.com, but we’re trying to change that email to hello@kwikboost.com.

So far, we’ve changed the “From Email” section up top to be hello@kwikboost.com, but it is still coming from orders@kwikboost.com – we do have “Force From Email” checked.

For the mailer, we are using “Other SMTP”.

SMTP Host: smtp.gmail.com
Encryption: SSL
SMTP Port: 465
Auto TLS: On
Authentification: On
*SMTP Username: orders@kwikboost.com

*I’ve tried to change this to hello@kwikboost.com, but when I change it, the form can’t be submitted and we get a “There was an error trying to send your message. Please try again later” message.

That message also comes through when we change mailer to “Gmail”.

Screenshots:
https://ibb.co/b69ahf
https://ibb.co/fL04a0
https://ibb.co/c2mXTL
https://ibb.co/ejPxv0

  • This topic was modified 1 hour, 57 minutes ago by lddetiz.

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