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I have a WordPress-website with a ‘Contact Me’ page made with “WPForms Lite”. I have tried it out with V1.5.9.1 and V1.5.9.5 (i.e. the most recent version at the time of this writing).
I am experiencing problems with receiving mail from my contact page.
I want the data that has been entered in the ‘Contact Me’ page to be sent to my hotmail account (e.g. myaccount@hotmail.com). I entered this e-mail address in
WordPress Dashboard: WPForms > Settings > Notifications > Send To Email Address
But nothing makes it to the Inbox of myaccount@hotmail.com.
I have read a lot and tried even more, but none of it works. None of the attempts were ever sent to my hotmail-account.
To find out what the problem is, I have tried a different approach.
1. First I have set up my ‘Contact Me’ page to send the data to my website’s mail address (e.g. mail@mywebsitename.com). By the way, this is ‘Roundcube’.
This works: when I fill out the ‘Contact Me’ page on my website, the data is sent correctly to the mail-address of my website.
2. Then I wanted this mail to be sent to my hotmail-account. So I set up forwarding.
This I did in my website’s ‘DirectAdmin’. Here a ‘Forwarder’ has been added: mail@mywebsitename.com -> myaccount@hotmail.com
Now, when I fill out my the ‘Contact Me’ page on my website, the data is sent correctly to the mail-address of my website. But I do not receive it on my Hotmail-account.
3. When I send an e-mail to mail@mywebsitename.com from any mail-account, then the ‘forwarder’ works fine and I do receive it correctly on myaccount@hotmail.com.
4. When I send an e-mail directly from within ‘Roundcube’ to my hotmail-account, I do receive this correctly on myaccount@hotmail.com.
5. After this, I thought that perhaps Hotmail was stopping the mails from arriving in the Inbox of myaccount@hotmail.com.
Therefore I ‘whitelisted’ the address mail@mywebsitename.com in my hotmail-account.
6. No improvement: when I fill out my the ‘Contact Me’ page on my website, the data is sent correctly to the mail-address of my website. But I do not receive it on my Hotmail-account. Just as before.
7. When I forward the individual e-mail (that came from my Contact-page) in mail@mywebsitename.com to myaccount@hotmail.com, it is delivered correctly on myaccount@hotmail.com.
I only know some very basics about e-mail. So after trying out the above, I am stuck.
To me, all this seems as if something is wrong in some deep-deep properties/settings of the e-mail on my website.
I have read something somewhere(but I cannot not find that any more) that if some ‘from’-parameter in an e-mail does not match some other parameter, an e-mail could be seen as ‘spam’ and either be delivered into the Spam-box or not even be delivered at all.
Can anyone help me solve the above situation so that I can get the data from my ‘Contact-page’ to my hotmail-account (either directly or by forwarding it via mial@mywebsitename.com)?
Any help is very much appreciated.
Thanks in advance.
P.S. I hope I put this post in the right sub-forum.