Replies: 3
Hi,
I have added the details based on your documentation to send mail using gMail, however, I keep getting an error. We have checked the username and password and it is correct, any suggestions, I am hosting with Cloudways and am using Own SMTP to send which I have working on a nnother domain.
Could not authenticate your SMTP account.
This means we were able to connect to your SMTP host, but were not able to proceed using the email/password in the settings.
Typically this error is returned when the email or password is not correct or is not what the SMTP host is expecting.