Replies: 0
Hi,
I installed Wordfenec today and now wp mail smtp reports an error when sending email.
Issue decripbed as:
An issue was detected.
This means your test email was unable to be sent.
Typically this error is returned for one of the following reasons:
- Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
- Your web server is blocking the connection.
- Your host is rejecting the connection.
Recommended next steps:
Triple check the plugin settings, consider reconfiguring to make sure everything is correct (eg bad copy and paste).
Contact your web hosting provider and ask them to verify your server can make outside connections. Additionally, ask them if a firewall or security policy may be preventing the connection - many shared hosts block certain ports.
Note: this is the most common cause of this issue.
Try using a different mailer.This is the debug log:
Versions:
WordPress: 5.6.2
WordPress MS: No
PHP: 7.3.14
WP Mail SMTP: 2.6.0
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: jgilvear@triumphgroup.com
SMTP code: 554
Host: email-smtp.us-east-2.amazonaws.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Debug:
Mailer: Other SMTP
SMTP Error: data not accepted.
SMTP Debug:
2021-02-26 10:50:13 Connection: opening to email-smtp.us-east-2.amazonaws.com:587, timeout=300, options=array()
2021-02-26 10:50:13 Connection: opened
2021-02-26 10:50:14 SERVER -> CLIENT: 220 email-smtp.amazonaws.com ESMTP SimpleEmailService-d-YJ2KBCLYK FgPNcdFkvEiKPFpCVsSR
2021-02-26 10:50:14 CLIENT -> SERVER: EHLO mechanicalsolutions.triumphgroup.com
2021-02-26 10:50:14 SERVER -> CLIENT: 250-email-smtp.amazonaws.com250-8BITMIME250-STARTTLS250-AUTH PLAIN LOGIN250 Ok
2021-02-26 10:50:14 CLIENT -> SERVER: STARTTLS
2021-02-26 10:50:14 SERVER -> CLIENT: 220 Ready to start TLS
2021-02-26 10:50:14 CLIENT -> SERVER: EHLO mechanicalsolutions.triumphgroup.com
2021-02-26 10:50:14 SERVER -> CLIENT: 250-email-smtp.amazonaws.com250-8BITMIME250-STARTTLS250-AUTH PLAIN LOGIN250 Ok
2021-02-26 10:50:14 CLIENT -> SERVER: AUTH LOGIN
2021-02-26 10:50:14 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2021-02-26 10:50:14 CLIENT -> SERVER: [credentials hidden]
2021-02-26 10:50:14 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2021-02-26 10:50:14 CLIENT -> SERVER: [credentials hidden]
2021-02-26 10:50:14 SERVER -> CLIENT: 235 Authentication successful.
2021-02-26 10:50:14 CLIENT -> SERVER: MAIL FROM:<ms_contact@triumphgroup.com>
2021-02-26 10:50:14 SERVER -> CLIENT: 250 Ok
2021-02-26 10:50:14 CLIENT -> SERVER: RCPT TO:<jgilvear@triumphgroup.com>
2021-02-26 10:50:14 SERVER -> CLIENT: 250 Ok
2021-02-26 10:50:14 CLIENT -> SERVER: DATA
2021-02-26 10:50:14 SERVER -> CLIENT: 354 End data with <CR><LF>.<CR><LF>
2021-02-26 10:50:14 CLIENT -> SERVER: Date: Fri, 26 Feb 2021 10:50:13 +0000
2021-02-26 10:50:14 CLIENT -> SERVER: To: jgilvear@triumphgroup.com
2021-02-26 10:50:14 CLIENT -> SERVER: From: Triumph Mechanical Solutions <ms_contact@triumphgroup.com>
2021-02-26 10:50:14 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML Test email to jgilvear@triumphgroup.com
2021-02-26 10:50:14 CLIENT -> SERVER: Message-ID: <YdynDK3ywtYgGoTQrMnT4PYjfO1YMNA61TxCehg6hc@mechanicalsolutions.triumphgroup.com>
2021-02-26 10:50:14 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 2.6.0
2021-02-26 10:50:14 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test
2021-02-26 10:50:14 CLIENT -> SERVER: MIME-Version: 1.0
2021-02-26 10:50:14 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8
2021-02-26 10:50:14 CLIENT -> SERVER:
2021-02-26 10:50:14 CLIENT -> SERVER: <!doctype html>
2021-02-26 10:50:14 CLIENT -> SERVER: <html lang="en">
2021-02-26 10:50:14 CLIENT -> SERVER: <head>
2021-02-26 10:50:14 CLIENT -> SERVER: <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
2021-02-26 10:50:14 CLIENT -> SERVER: <meta http-equiv="X-UA-Compatible" content="IE=edge">
2021-02-26 10:50:14 CLIENT -> SERVER: <meta name="viewport" content="width=device-width">
2021-02-26 10:50:14 CLIENT -> SERVER: <title>WP Mail SMTP Test Email</title>
2021-02-26 10:50:14 CLIENT -> SERVER: <style type="text/css">@media only screen and (max-width: 599px) {table.body .container {width: 95% !important;}.header {padding: 15px 15px 12px 15px !important;}.header img {width: 200px !important;height: auto !important;}.content, .aside {padding: 30px 40px 20px 40px !important;}}</style>
2021-02-26 10:50:14 CLIENT -> SERVER: </head>
2021-02-26 10:50:14 CLIENT -> SERVER: <body style="height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f1f1f1; text-align: center;">
2021-02-26 10:50:14 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" width="100%" height="100%" class="body" style="border-collapse: collapse; border-spacing: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; background-color: #f1f1f1; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%;">
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td align="center" valign="top" class="body-inner wp-mail-smtp" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center;">
2021-02-26 10:50:14 CLIENT -> SERVER: <!-- Container -->
2021-02-26 10:50:14 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" class="container" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 600px; margin: 0 auto 30px auto; Margin: 0 auto 30px auto; text-align: inherit;">
2021-02-26 10:50:14 CLIENT -> SERVER: <!-- Header -->
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td align="center" valign="middle" class="header" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center; padding: 30px 30px 22px 30px;">
2021-02-26 10:50:14 CLIENT -> SERVER: <img src="https://mechanicalsolutions.triumphgroup.com/wp-content/plugins/wp-mail-smtp/assets/images/email/wp-mail-smtp.png" width="250" alt="WP Mail SMTP Logo" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: inline-block !important; width: 250px;">
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: <!-- Content -->
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td align="left" valign="top" class="content" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #ffffff; padding: 60px 75px 45px 75px; border-right: 1px solid #ddd; border-bottom: 1px solid #ddd; border-left: 1px solid #ddd; border-top: 3px solid #809eb0;">
2021-02-26 10:50:14 CLIENT -> SERVER: <div class="success" style="text-align: center;">
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="check" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 auto 16px auto; Margin: 0 auto 16px auto; text-align: center;">
2021-02-26 10:50:14 CLIENT -> SERVER: <img src="https://mechanicalsolutions.triumphgroup.com/wp-content/plugins/wp-mail-smtp/assets/images/email/icon-check.png" width="70" alt="Success" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: block; margin: 0 auto 0 auto; Margin: 0 auto 0 auto; width: 50px;">
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="text-extra-large text-center congrats" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 20px; text-align: center; margin: 0 0 20px 0; Margin: 0 0 20px 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: Congrats, test email was sent successfully!
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
2021-02-26 10:50:14 CLIENT -> SERVER: Thank you for trying out WP Mail SMTP. We're on a mission to make sure that your emails actually get delivered.
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
2021-02-26 10:50:14 CLIENT -> SERVER: If you find this free plugin useful, please consider giving WP Mail SMTP Pro a try!
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="signature" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: left; margin: 20px 0 0 0; Margin: 20px 0 0 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: <img src="https://mechanicalsolutions.triumphgroup.com/wp-content/plugins/wp-mail-smtp/assets/images/email/signature.png" width="180" alt="Signature" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; width: 180px; display: block; margin: 0 0 0 0; Margin: 0 0 0 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: Jared Atchison<br>Lead Developer, WP Mail SMTP
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: </div>
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: <!-- Aside -->
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td align="left" valign="top" class="aside upsell-mi" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f8f8f8; border-top: 1px solid #dddddd; border-right: 1px solid #dddddd; border-bottom: 1px solid #dddddd; border-left: 1px solid #dddddd; text-align: center !important; padding: 30px 75px 25px 75px;">
2021-02-26 10:50:14 CLIENT -> SERVER: <h6 style="padding: 0; color: #444444; word-wrap: normal; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: bold; mso-line-height-rule: exactly; line-height: 130%; font-size: 18px; text-align: center; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: Unlock More Features with WP Mail SMTP Pro
2021-02-26 10:50:14 CLIENT -> SERVER: </h6>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px; text-align: center;">
2021-02-26 10:50:14 CLIENT -> SERVER: Email Logs and Notification Controls<br>
2021-02-26 10:50:14 CLIENT -> SERVER: Amazon SES / Outlook.com / Office 365 integrations<br>
2021-02-26 10:50:14 CLIENT -> SERVER: Access to our world class support team
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <p class="text-large last" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 13px; text-align: center; margin: 0 0 0 0; Margin: 0 0 0 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: WP Mail SMTP users get <span style="font-weight:700;color:#218900;">$50 off</span>, automatically applied at checkout
2021-02-26 10:50:14 CLIENT -> SERVER: </p>
2021-02-26 10:50:14 CLIENT -> SERVER: <center style="width: 100%;">
2021-02-26 10:50:14 CLIENT -> SERVER: <table class="button large expanded orange" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #e27730; width: 100% !important;">
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td class="button-inner" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 100%; padding: 20px 0 20px 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: <table style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 100% !important;">
2021-02-26 10:50:14 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-02-26 10:50:14 CLIENT -> SERVER: <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; text-align: center; color: #ffffff; background: #e27730; border: 1px solid #c45e1b; border-bottom: 3px solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%;">
2021-02-26 10:50:14 CLIENT -> SERVER: <a href="https://wpmailsmtp.com/lite-upgrade/?utm_source=WordPress&utm_medium=plugin-settings&utm_campaign=liteplugin&utm_content=email-test" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; margin: 0; Margin: 0; font-family: Helvetica, Arial, sans-serif; font-weight: bold; color: #ffffff; text-decoration: none; display: inline-block; border: 0 solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%; padding: 14px 20px 12px 20px; font-size: 20px; text-align: center; width: 100%; padding-left: 0; padding-right: 0;">
2021-02-26 10:50:14 CLIENT -> SERVER: Upgrade to WP Mail SMTP Pro Today
2021-02-26 10:50:14 CLIENT -> SERVER: </a>
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: </table>
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: </table>
2021-02-26 10:50:14 CLIENT -> SERVER: </center>
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: </table>
2021-02-26 10:50:14 CLIENT -> SERVER: </td>
2021-02-26 10:50:14 CLIENT -> SERVER: </tr>
2021-02-26 10:50:14 CLIENT -> SERVER: </table>
2021-02-26 10:50:14 CLIENT -> SERVER: </body>
2021-02-26 10:50:14 CLIENT -> SERVER: </html>
2021-02-26 10:50:14 CLIENT -> SERVER:
2021-02-26 10:50:14 CLIENT -> SERVER:
2021-02-26 10:50:14 CLIENT -> SERVER:
2021-02-26 10:50:14 CLIENT -> SERVER: .
2021-02-26 10:50:14 SERVER -> CLIENT: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: jgilvear@triumphgroup.com
2021-02-26 10:50:14 SMTP ERROR: DATA END command failed: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: jgilvear@triumphgroup.com
SMTP Error: data not accepted.Thanks
John