Quantcast
Viewing all articles
Browse latest Browse all 5029

SMTP Timeout – WooCommerce Orders Fail

Replies: 0

When using the WP Mail SMTP plugin with WooCommerce, if a customer orders a a lot of downloadable items (in this case 20x unique downloadable/virtual items), after a period of 60-80 seconds, the order checkout page times out and does not proceed to the “Thanks for your order” page.

If I disable the plugin , the problem goes away. No other plugin/theme conflict exists, it only happens if I enable WP Mail SMTP.

The order itself actually completes, but is duplicated twice in WooCommerce as two separate orders, and the customer receives 20x emails for their 20x downloadable files, however all order notifications are duplicated (they are received twice)

My settings are:

Other SMTP
Outgoing Mail Server Hostname smtp.gmail.com
Outgoing Mail Server Port 587
Envelope-From Email Address info@domain.com
Security TLS
Authentication OAuth 2.0

Any ideas?


Viewing all articles
Browse latest Browse all 5029

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>