Replies: 0
hi, suddenly since yesterday the emails in html format return this error: SMTP error: data not accepted
The plugin is already set with “Force from email” and I also tried to disable it.
If I test the emails working in clear text, those in html do not.
But it’s a makeshift bug as it has been working since December.
I send you the full error log (the xxx I added them to not expose sensitive emails here in the forum)
Versions:
WordPress: 5.5.3
WordPress MS: No
PHP: 7.3.27
WP Mail SMTP: 2.7.0
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: WvcqlhSAAweqK Spam Rejected
SMTP code: 550 Additional SMTP info: 5.2.0
Host: authsmtp.securemail.pro
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Debug:
Mailer: Other SMTP
SMTP Error: data not accepted.
SMTP Debug:
2021-04-15 06:37:16 Connection: opening to ssl://authsmtp.securemail.pro:465, timeout=300, options=array()
2021-04-15 06:37:16 Connection: opened
2021-04-15 06:37:16 SERVER -> CLIENT: 220 paganini02 cmsmtp authsmtp ESMTP server ready
2021-04-15 06:37:16 CLIENT -> SERVER: EHLO xxxxx.goccia.shop
2021-04-15 06:37:16 SERVER -> CLIENT: 250-paganini02 hello [168.119.35.181], pleased to meet you250-HELP250-AUTH LOGIN PLAIN250-SIZE 2000000000250-ENHANCEDSTATUSCODES250-PIPELINING250-8BITMIME250 OK
2021-04-15 06:37:16 CLIENT -> SERVER: AUTH LOGIN
2021-04-15 06:37:16 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2021-04-15 06:37:16 CLIENT -> SERVER: [credentials hidden]
2021-04-15 06:37:16 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2021-04-15 06:37:16 CLIENT -> SERVER: [credentials hidden]
2021-04-15 06:37:16 SERVER -> CLIENT: 235 2.7.0 ... authentication succeeded
2021-04-15 06:37:16 CLIENT -> SERVER: MAIL FROM:<assistenzaclienti@xxxxxx>
2021-04-15 06:37:16 SERVER -> CLIENT: 250 2.1.0 <assistenzaclienti@xxxxxx> sender ok
2021-04-15 06:37:16 CLIENT -> SERVER: RCPT TO:<marketing@xxxxx>
2021-04-15 06:37:17 SERVER -> CLIENT: 250 2.1.5 <marketing@xxxxx> recipient ok
2021-04-15 06:37:17 CLIENT -> SERVER: DATA
2021-04-15 06:37:17 SERVER -> CLIENT: 354 OK
2021-04-15 06:37:17 CLIENT -> SERVER: Date: Thu, 15 Apr 2021 06:37:16 +0000
2021-04-15 06:37:17 CLIENT -> SERVER: To: marketing@xxxxx
2021-04-15 06:37:17 CLIENT -> SERVER: From: Goccia Shop <assistenzaclienti@xxxxx>
2021-04-15 06:37:17 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML Test email to marketing@xxxxxx
2021-04-15 06:37:17 CLIENT -> SERVER: Message-ID: <LXFvFTRYdWtnPm6qDFIfedpg2h0JsSlx8Prex8pyrg@staging.xxxxxx>
2021-04-15 06:37:17 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 2.7.0
2021-04-15 06:37:17 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test
2021-04-15 06:37:17 CLIENT -> SERVER: MIME-Version: 1.0
2021-04-15 06:37:17 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8
2021-04-15 06:37:17 CLIENT -> SERVER:
2021-04-15 06:37:17 CLIENT -> SERVER: <!doctype html>
2021-04-15 06:37:17 CLIENT -> SERVER: <html lang="en">
2021-04-15 06:37:17 CLIENT -> SERVER: <head>
2021-04-15 06:37:17 CLIENT -> SERVER: <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
2021-04-15 06:37:17 CLIENT -> SERVER: <meta http-equiv="X-UA-Compatible" content="IE=edge">
2021-04-15 06:37:17 CLIENT -> SERVER: <meta name="viewport" content="width=device-width">
2021-04-15 06:37:17 CLIENT -> SERVER: <title>WP Mail SMTP Test Email</title>
2021-04-15 06:37:17 CLIENT -> SERVER: <style type="text/css">@media only screen and (max-width: 599px) {table.body .container {width: 95% !important;}.header {padding: 15px 15px 12px 15px !important;}.header img {width: 200px !important;height: auto !important;}.content, .aside {padding: 30px 40px 20px 40px !important;}}</style>
2021-04-15 06:37:17 CLIENT -> SERVER: </head>
2021-04-15 06:37:17 CLIENT -> SERVER: <body style="height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f1f1f1; text-align: center;">
2021-04-15 06:37:17 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" width="100%" height="100%" class="body" style="border-collapse: collapse; border-spacing: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; height: 100% !important; width: 100% !important; min-width: 100%; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; -webkit-font-smoothing: antialiased !important; -moz-osx-font-smoothing: grayscale !important; background-color: #f1f1f1; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%;">
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td align="center" valign="top" class="body-inner wp-mail-smtp" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center;">
2021-04-15 06:37:17 CLIENT -> SERVER: <!-- Container -->
2021-04-15 06:37:17 CLIENT -> SERVER: <table border="0" cellpadding="0" cellspacing="0" class="container" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 600px; margin: 0 auto 30px auto; Margin: 0 auto 30px auto; text-align: inherit;">
2021-04-15 06:37:17 CLIENT -> SERVER: <!-- Header -->
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td align="center" valign="middle" class="header" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: center; padding: 30px 30px 22px 30px;">
2021-04-15 06:37:17 CLIENT -> SERVER: <img src="https://xxxxx.goccia.shop/xxxxx.png" width="250" alt="WP Mail SMTP Logo" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: inline-block !important; width: 250px;">
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: <!-- Content -->
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td align="left" valign="top" class="content" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #ffffff; padding: 60px 75px 45px 75px; border-right: 1px solid #ddd; border-bottom: 1px solid #ddd; border-left: 1px solid #ddd; border-top: 3px solid #809eb0;">
2021-04-15 06:37:17 CLIENT -> SERVER: <div class="success" style="text-align: center;">
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="check" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 auto 16px auto; Margin: 0 auto 16px auto; text-align: center;">
2021-04-15 06:37:17 CLIENT -> SERVER: <img src="https://xxxxx.goccia.shop/xxxxxx.png" width="70" alt="Success" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; display: block; margin: 0 auto 0 auto; Margin: 0 auto 0 auto; width: 50px;">
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="text-extra-large text-center congrats" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 20px; text-align: center; margin: 0 0 20px 0; Margin: 0 0 20px 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: Congrats, test email was sent successfully!
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
2021-04-15 06:37:17 CLIENT -> SERVER: Thank you for trying out WP Mail SMTP. We're on a mission to make sure that your emails actually get delivered.
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px;">
2021-04-15 06:37:17 CLIENT -> SERVER: If you find this free plugin useful, please consider giving WP Mail SMTP Pro a try!
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="signature" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; text-align: left; margin: 20px 0 0 0; Margin: 20px 0 0 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: <img src="https://xxxxx.goccia.shop/xxxxx.png" width="180" alt="Signature" style="outline: none; text-decoration: none; max-width: 100%; clear: both; -ms-interpolation-mode: bicubic; width: 180px; display: block; margin: 0 0 0 0; Margin: 0 0 0 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: Jared Atchison<br>Lead Developer, WP Mail SMTP
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: </div>
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: <!-- Aside -->
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td align="left" valign="top" class="aside upsell-mi" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; font-size: 14px; mso-line-height-rule: exactly; line-height: 140%; background-color: #f8f8f8; border-top: 1px solid #dddddd; border-right: 1px solid #dddddd; border-bottom: 1px solid #dddddd; border-left: 1px solid #dddddd; text-align: center !important; padding: 30px 75px 25px 75px;">
2021-04-15 06:37:17 CLIENT -> SERVER: <h6 style="padding: 0; color: #444444; word-wrap: normal; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: bold; mso-line-height-rule: exactly; line-height: 130%; font-size: 18px; text-align: center; margin: 0 0 15px 0; Margin: 0 0 15px 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: Unlock More Features with WP Mail SMTP Pro
2021-04-15 06:37:17 CLIENT -> SERVER: </h6>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="text-large" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; margin: 0 0 15px 0; Margin: 0 0 15px 0; font-size: 16px; text-align: center;">
2021-04-15 06:37:17 CLIENT -> SERVER: Email Logs and Notification Controls<br>
2021-04-15 06:37:17 CLIENT -> SERVER: Amazon SES / Outlook.com / Office 365 integrations<br>
2021-04-15 06:37:17 CLIENT -> SERVER: Access to our world class support team
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <p class="text-large last" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; mso-line-height-rule: exactly; line-height: 140%; font-size: 13px; text-align: center; margin: 0 0 0 0; Margin: 0 0 0 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: WP Mail SMTP users get <span style="font-weight:700;color:#218900;">$50 off</span>, automatically applied at checkout
2021-04-15 06:37:17 CLIENT -> SERVER: </p>
2021-04-15 06:37:17 CLIENT -> SERVER: <center style="width: 100%;">
2021-04-15 06:37:17 CLIENT -> SERVER: <table class="button large expanded orange" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #e27730; width: 100% !important;">
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td class="button-inner" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; color: #444; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; margin: 0; Margin: 0; text-align: left; font-size: 14px; mso-line-height-rule: exactly; line-height: 100%; padding: 20px 0 20px 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: <table style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; text-align: left; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; width: 100% !important;">
2021-04-15 06:37:17 CLIENT -> SERVER: <tr style="padding: 0; vertical-align: top; text-align: left;">
2021-04-15 06:37:17 CLIENT -> SERVER: <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; border-collapse: collapse !important; vertical-align: top; mso-table-lspace: 0pt; mso-table-rspace: 0pt; -ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; font-family: 'Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; padding: 0; margin: 0; Margin: 0; font-size: 14px; text-align: center; color: #ffffff; background: #e27730; border: 1px solid #c45e1b; border-bottom: 3px solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%;">
2021-04-15 06:37:17 CLIENT -> SERVER: <a href="https://wpmailsmtp.com/lite-upgrade/?utm_source=WordPress&utm_medium=plugin-settings&utm_campaign=liteplugin&utm_content=email-test" style="-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; margin: 0; Margin: 0; font-family: Helvetica, Arial, sans-serif; font-weight: bold; color: #ffffff; text-decoration: none; display: inline-block; border: 0 solid #c45e1b; mso-line-height-rule: exactly; line-height: 100%; padding: 14px 20px 12px 20px; font-size: 20px; text-align: center; width: 100%; padding-left: 0; padding-right: 0;">
2021-04-15 06:37:17 CLIENT -> SERVER: Upgrade to WP Mail SMTP Pro Today
2021-04-15 06:37:17 CLIENT -> SERVER: </a>
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: </table>
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: </table>
2021-04-15 06:37:17 CLIENT -> SERVER: </center>
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: </table>
2021-04-15 06:37:17 CLIENT -> SERVER: </td>
2021-04-15 06:37:17 CLIENT -> SERVER: </tr>
2021-04-15 06:37:17 CLIENT -> SERVER: </table>
2021-04-15 06:37:17 CLIENT -> SERVER: </body>
2021-04-15 06:37:17 CLIENT -> SERVER: </html>
2021-04-15 06:37:17 CLIENT -> SERVER:
2021-04-15 06:37:17 CLIENT -> SERVER:
2021-04-15 06:37:17 CLIENT -> SERVER:
2021-04-15 06:37:17 CLIENT -> SERVER: .
2021-04-15 06:37:17 SERVER -> CLIENT: 550 5.2.0 WvcqlhSAAweqK Spam Rejected
2021-04-15 06:37:17 SMTP ERROR: DATA END command failed: 550 5.2.0 WvcqlhSAAweqK Spam Rejected
SMTP Error: data not accepted.