Replies: 0
My outlook email is working fine but my email testing is giving this error below. Does anyone have any advice on how I can fix this issue? Thanks
Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.3.33
WP Mail SMTP: 3.2.1
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.relisolutions.us
Port: 587
SMTPSecure: string(0) ""
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1l 24 Aug 2021
Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not authenticate.
SMTP Debug:
2021-12-09 19:57:29 Connection: opening to smtp.relisolutions.us:587, timeout=300, options=array()
2021-12-09 19:57:29 Connection: opened
2021-12-09 19:57:29 SERVER -> CLIENT: 220-custom2.adpixel.biz ESMTP Exim 4.94.2 #2 Thu, 09 Dec 2021 14:57:29 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.
2021-12-09 19:57:29 CLIENT -> SERVER: EHLO relisolutions.us
2021-12-09 19:57:29 SERVER -> CLIENT: 250-custom2.adpixel.biz Hello relisolutions.us [195.201.241.180]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP
2021-12-09 19:57:29 CLIENT -> SERVER: AUTH LOGIN
2021-12-09 19:57:29 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden]
2021-12-09 19:57:29 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden]
2021-12-09 19:57:31 SERVER -> CLIENT: 535 Incorrect authentication data
2021-12-09 19:57:31 SMTP ERROR: Password command failed: 535 Incorrect authentication data
SMTP Error: Could not authenticate.
2021-12-09 19:57:31 CLIENT -> SERVER: QUIT
2021-12-09 19:57:31 SERVER -> CLIENT: 221 custom2.adpixel.biz closing connection
2021-12-09 19:57:31 Connection: closed
SMTP Error: Could not authenticate.