Replies: 0
Hello
To connect a mail server that is currently running smoothly on two other sites but has trouble connecting to another site on the plugin
All the information entered to configure the plugin has been checked several times
The output log of the plugin is as follows:
Versions:
WordPress: 5.9.3
WordPress MS: No
PHP: 7.4.21
WP Mail SMTP: 3.4.0
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not connect to SMTP host.
Host: mail.mydomain.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Apache.mod_security: No
Debug:
Email Source: WP Mail SMTP
Mailer: Another SMTP
SMTP Error: Could not connect to SMTP host.
SMTP Debug:
2022-05-16 09:44:19 Connection: opening to mail.mydomain.com:587, timeout=300, options=array()
2022-05-16 09:44:19 Connection: opened
2022-05-16 09:44:19 SERVER -> CLIENT: 220 mailserverdomain.com ESMTP Exim 4.95 Mon, 16 May 2022 14:14:19 +0430
2022-05-16 09:44:19 CLIENT -> SERVER: EHLO mydomain.com
2022-05-16 09:44:19 SERVER -> CLIENT: 550 Bad HELO - Host impersonating domain name [mydomain.com]
2022-05-16 09:44:19 SMTP ERROR: EHLO command failed: 550 Bad HELO - Host impersonating domain name [mydomain.com]
2022-05-16 09:44:19 CLIENT -> SERVER: HELO mydomain.com
2022-05-16 09:44:19 SERVER -> CLIENT: 550 Bad HELO - Host impersonating domain name [mydomain.com]
2022-05-16 09:44:19 SMTP ERROR: HELO command failed: 550 Bad HELO - Host impersonating domain name [mydomain.com]
2022-05-16 09:44:19 CLIENT -> SERVER: STARTTLS
2022-05-16 09:44:19 SERVER -> CLIENT: 503 STARTTLS command used when not advertised
2022-05-16 09:44:19 SMTP ERROR: STARTTLS command failed: 503 STARTTLS command used when not advertised
SMTP Error: Could not connect to SMTP host.
2022-05-16 09:44:19 CLIENT -> SERVER: QUIT
2022-05-16 09:44:20 SERVER -> CLIENT: 221 mailserverdomain.com closing connection
2022-05-16 09:44:20 Connection: closed
SMTP Error: Could not connect to SMTP host.