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EMAIL DELIVERY ERROR

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Replies: 0

Hi Support,

The plugin was working great until the latest WordPress update.
We use Gmail and have followed the setup instructions to a tee.
Now we are receiving the following dashboard message regarding the plugin:

“EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email:

There was a problem while retrieving Auth for gmail: Could not json decode the token
Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.”

We have tried removing the connection and then re-establishing it but after a day it reappears.

Any ideas on how to resolve this?

Cheers
Mark


Deprecated call in trunk

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Replies: 1

I’m running trunk and the current version of WP Mail SMTP. When the plugin is active the following error occurs In frontend and backend on most pages.

Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /sites/xxxxxx.net/files/wp-includes/functions.php on line 4921

I’m reasonably certain it’s related to https://core.trac.wordpress.org/changeset/48035

  • This topic was modified 4 hours, 12 minutes ago by Andy Fragen.

SMTP Authentication error – WP 5.4.2

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Hi @capuderg

I m having exact same issue with WP SMTP after WP upgrade, please help. Below is the error log

Versions:
WordPress: 5.4.2
WordPress MS: No
PHP: 7.3.16
WP Mail SMTP: 2.0.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: us2.smtp.mailhostbox.com
Port: 587
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
Apache.mod_security: No
SMTP Debug:
2020-06-12 22:07:25 Connection: opening to us2.smtp.mailhostbox.com:587, timeout=300, options=array ()

2020-06-12 22:07:25 Connection: opened

2020-06-12 22:07:25 SERVER -> CLIENT: 220 us2.outbound.mailhostbox.com ESMTP Postfix

2020-06-12 22:07:25 CLIENT -> SERVER: EHLO http://www.exactprobi.org

2020-06-12 22:07:25 SERVER -> CLIENT: 250-us2.outbound.mailhostbox.com250-PIPELINING250-SIZE 41648128250-VRFY250-ETRN250-STARTTLS250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN

2020-06-12 22:07:25 CLIENT -> SERVER: STARTTLS

2020-06-12 22:07:25 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS

2020-06-12 22:07:26 CLIENT -> SERVER: EHLO http://www.exactprobi.org

2020-06-12 22:07:26 SERVER -> CLIENT: 250-us2.outbound.mailhostbox.com250-PIPELINING250-SIZE 41648128250-VRFY250-ETRN250-AUTH PLAIN LOGIN250-AUTH=PLAIN LOGIN250-ENHANCEDSTATUSCODES250-8BITMIME250 DSN

2020-06-12 22:07:26 CLIENT -> SERVER: AUTH LOGIN

2020-06-12 22:07:26 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2020-06-12 22:07:26 CLIENT -> SERVER: cHJhc2hhbnRAZXhhY3Rwcm9iaS5vcmc=

2020-06-12 22:07:26 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2020-06-12 22:07:26 CLIENT -> SERVER: UHJAc2hFeEBjdFByMEJpOTkwMA==

2020-06-12 22:07:28 SERVER -> CLIENT: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

2020-06-12 22:07:28 SMTP ERROR: Password command failed: 535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6

SMTP Error: Could not authenticate.

2020-06-12 22:07:28 CLIENT -> SERVER: QUIT

2020-06-12 22:07:28 SERVER -> CLIENT: 221 2.0.0 Bye

2020-06-12 22:07:28 Connection: closed

SMTP Error: Could not authenticate.

Site crashed after plugin update

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Replies: 3

I’ve just updated WP Mail SMTP to 2.1.1 version and my site wouldn’t load. I’ve got the automated WP email with the following error details:

An error of type E_ERROR was caused in line 44 of the file .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php. Error message: Uncaught RuntimeException: Error saving action: Error saving action: Table 'db100044355.wp_actionscheduler_actions' doesn't exist in .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44
Stack trace:
#0 .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL)
#1 .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action))
#2 .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action))
#3 .../wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/functions.php(36): ActionS

I’ve renamed the plugin folder and the site is up. I’d like to fully recover though. Anyone can help please?

  • This topic was modified 1 hour, 22 minutes ago by mikolajek.

Getting Setting click error The link you followed has expired. Please try again.

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Hi –
I have an error message that “EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email: There was a problem while retrieving Auth for gmail: Could not json decode the token
Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.”

Every time I try to go to Settings – in any way, I get the message “The link you followed has expired. Please try again.” Clicking the linked “Please try again” message simply returns me to the prior screen. I can’t do anything with this.

Any suggestions? Thank you.
Margaret

Message wasn’t delivered because the recipient’s email provider rejected it

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Replies: 0

I have been using the plugin for over 1 year and it’s has been working great until last week the WordPress server was upgraded. I was told that the new server uses DKIM and SPF to check if the server is allowed to sent email on behalf of other domains. Since then, emails sent using WP Mail SMTP have been rejected by the receiving servers. The error message returned is:

Remote Server returned ‘550 5.7.501 Access denied, spam abuse detected. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653’ …
Authentication-Results: hotmail.com; dkim=none (message not signed) header.d=none;hotmail.com; dmarc=none action=none header.from=eaco.onmicrosoft.com; …

I am using smtp.office365.com and I have accessed to the O365 admin.
Any help would be appreciated … thanks

WP Mail SMTP

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Replies: 0

I downloaded the free version of WP Mail SMTP followed the steps and tried to set this up. It saved with no issues, however, when I try to send a “test” email it comes back with an error message. The message states ” there was a problem while sending the test email”. Is there a way, this problem could be resolved so I don’t have to buy the pro version?

I am using
– other SMTP
– Encryption: TLS
– Host: smtp-mail.outlook.com
– Port: 587
– Authentication: ON

*** very new to this website building thing so please use general terms that I could understand** 🙂 thank you so much!!

WP Mail SMTP v2.1.1 – The maximum request length supported is 4MB

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Emails with attached files of 4MB or higher will not send. We are sending using Outlook. The Azure setup is done properly and all other mails with attachments lower than this size do send.

Here is the full output of the error message shown in WP SMTP Mail:

EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email:

Mailer: Outlook
BadRequest: The maximum request length supported is 4MB.
Date: 2020-06-16T16:31:30
Consider running an email test after fixing it.

Please advise.


Multisite Not Sending Messages

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Our site was working fine but some changes may have created an issue. We use our internal smtp server with no authentication. (only servers we allow can send) Emails stopped about a week ago and even the test fails.

A coworker on our standard websites (not multisite) said changing encryption from tls to none fixed the issue for them and I verified.

Is there something else with multisite that I need to change?

Here is the wp-config I insert via code:

WORDPRESS_CONFIG_EXTRA: |

define(‘WP_ALLOW_MULTISITE’, true );
define(‘MULTISITE’, true);
define(‘SUBDOMAIN_INSTALL’, false);
define(‘DOMAIN_CURRENT_SITE’, ‘www-d.ourdomain.com’);
define(‘PATH_CURRENT_SITE’, ‘/’);
define(‘SITE_ID_CURRENT_SITE’, 1);
define(‘BLOG_ID_CURRENT_SITE’, 1);
define(‘WPMS_ON’, true);
define(‘WPMS_MAIL_FROM’, ‘wordpressadmins@ourdomain.com’);
define(‘WPMS_MAIL_FROM_NAME’, ‘Our Group (DEV)’);
define(‘WPMS_MAILER’, ‘smtp’);
define(‘WPMS_SET_RETURN_PATH’, false);
define(‘WPMS_SMTP_HOST’, ‘smtp.ourdomain.com’);
define(‘WPMS_SMTP_PORT’, 25);
define(‘WPMS_SSL’, ”);
define(‘WPMS_SMTP_AUTH’, false);

Error Message

Versions:
WordPress: 5.4.2
WordPress MS: Yes
PHP: 7.3.19
WP Mail SMTP: 2.0.1

Params:
Mailer: smtp
Constants: Yes
ErrorInfo: SMTP Error: Could not connect to SMTP host.
Host: smtp.ourdomain.com
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(true)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Apache.mod_security: No
SMTP Debug:
2020-06-16 20:48:31 Connection: opening to smtp.ourdomain.com:25, timeout=300, options=array ()

2020-06-16 20:48:31 Connection: opened

2020-06-16 20:48:31 SERVER -> CLIENT: 220 smtp.ourdomain.com ESMTP

2020-06-16 20:48:31 CLIENT -> SERVER: EHLO www-t.ourdomain.com

2020-06-16 20:48:31 SERVER -> CLIENT: 250-smtp.ourdomain.com250-8BITMIME250-SIZE 104857600250 STARTTLS

2020-06-16 20:48:31 CLIENT -> SERVER: STARTTLS

2020-06-16 20:48:31 SERVER -> CLIENT: 220 Go ahead with TLS

2020-06-16 20:48:31 Connection failed. Error #2: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed [/var/www/html/wp-includes/class-smtp.php line 374]

SMTP Error: Could not connect to SMTP host.

2020-06-16 20:48:31 CLIENT -> SERVER: QUIT

2020-06-16 20:48:31

2020-06-16 20:48:31

2020-06-16 20:48:31 Connection: closed

SMTP Error: Could not connect to SMTP host.

Error: The following recipients failed

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First of all, I’m not good at English. Since it uses Google Translate, it can be hard to read…
If there is any notation that is difficult to understand, please point it out.

From here on is the main subject.
I’m having trouble with the following error message.
—————————————————————-
Mailer: Other SMTP
SMTP Error: The following recipients failed: xxx@xxx.com: : Sender address rejected: not owned by user xxx@xxx.xx.com
—————————————————————-

What causes this error?
And, please let me know if there is a solution.

Updated other plugins, this plugin crashed

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Hello –

Like others have posted, the same issue with the Action Scheduler reared its ugly head. We had already updated this plugin to 2.1.1 when it was released a week ago and everything was running smoothly until we just updated 3 other plugins, then it crashed the site.

Questions:

1. How was this fine until we updated 3 other plugins?
2. What is the purpose of this Action Scheduler plugin and why does it have to be installed separately? It looks like it is included as part of your plugin.
3. Why is this included in non-woocmmerce sites?

Thanks

Other SMTP for Uncommon Provider

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Replies: 0

My client has been not been able to receive submissions from their WPForms form. WPForms seems to recommend the WP Mail SMTP plugin as a fix for this issue but, in setting up WP Mail SMTP, it looks to me that ‘other STMP’ only works for ‘popular’ email providers like Gmail and Hotmail; My client uses a .gov email address.

Does anyone have any recommendations on how to get WP Mail SMTP to work with uncommon email providers?

Force email sender doesn’t work

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Hi,

Since the latest update, the functionality of the ‘force email address sender’ doesn’t work. I use your plugin with Woocommerce and all transactional emails are suddenly send from another, incorrect email address.

I’d like to force using another email sender address, but the tick box doesn’t work. So I can’t use this functionality. I’m using the plugin with Google Suite.

Please let me know how to fix this, thanks!

Kind regards,

Paul

HTML mail is sending with PHPMailer but not with the plugin

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Hi,

I am trying to send mails with WP mail SMTP, hosted with Bluehost. I tested the SMTP details with PHPmailer and I am able to send HTML mails successfully to my Gmail inbox. However, I am not getting any mails even though the plugin says ‘Mail sent successfully’.

Can you help me?

Email delivery error message displayed – no error in fact

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Hi, after some of the recent updates of the plugin, there’s an error in my admin area: EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email:
Mailer: Ostatní SMTP (Other SMTP)
SMTP Error: data not accepted.
Consider running an email test after fixing it.

SMTP (Office 365 SMTP) however is configured OK. Test mail sends OK, message disappears and re-appears after a few moments.

Any solutions? Thank you!


Emails from my domain marked as possible phishing

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WP Mail SMTP is set up to send email through google on one site and through other SMTP on another site both using my email richard@richardthorne.net

When I receive system emails (from Wordfence or the like) from the website’s they are marked as possible phishing in my richard@richardthorne.net Gsuite inbox I can’t figure out why.

Does anyone know why this happens please?

EMAIL DELIVERY ERROR

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Hi, nowaday i’m always getting this error:

EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.1.1 logged this error during the last time it tried to send an email:

There was a problem while retrieving Auth for gmail: Could not json decode the token
Consider running an email test after fixing it.

Any idea?

Fatal Error updating 2.0.1 to 2.1.1 on WP Multisite

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Updating 2.0.1 to 2.1.1 on WP Multisite and PHP 7.2 i have got the following Error:


Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Table 'squisitodev.wp_actionscheduler_actions' doesn't exist in /var/www/html/squisitodev.com/public/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /var/www/html/squisitodev.com/public/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action(Object(ActionScheduler_Action), NULL) #1 /var/www/html/squisitodev.com/public/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action(Object(ActionScheduler_Action)) #2 /var/www/html/squisitodev.com/public/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #3 /var/www/ht in /var/www/html/squisitodev.com/public/wp-content/plugins/wp-mail-smtp/vendor/woocommerce/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44
  • This topic was modified 1 hour, 6 minutes ago by LOOOL.
  • This topic was modified 47 minutes ago by Yui. Reason: please use CODE button for code formatting

SMTP Error: Could not authenticate

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Daily I am getting this error once or twice.

SMTP Error: Could not authenticate

Then after I run email test then it always say successful!

Screenshot given below.
https://i.imgur.com/rrRp3cg.jpg

I talked to email support and they said:

We do see the events taking place. From our end it looks the same, authentication failure. This means that the plugin is at least intermittently submitting the wrong credentials, for whatever reason that may be.

Cant closed: Are you enjoying WP Mail SMTP?

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Hello. Today i get notice about: Are you enjoying WP Mail SMTP?

Yes
Not Really

But i tap on Yes or Not and this is not work for me.. Thanks

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