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SMTP permission denied on test email

February 16, 2018, 9:18 am
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Replies: 0

Telnet session works on the same port, no authentication required.

the smtp server is definitelly not the problem, another application is working fine with it, the connection between servers is ok according to telnet, and no email limitations can be the problem since this is not yet an active production site.

how can i follow the problem to find the causes?

Versions:
WordPress: 4.9.1
WordPress MS: No
PHP: 5.4.16
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: 192.168.0.3
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(false)
SMTPAuth: bool(false)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-02-16 17:13:27 Connection: opening to 192.168.0.3:25, timeout=300, options=array (
)
2018-02-16 17:13:27 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to 192.168.0.3:25 (Permission denied)
2018-02-16 17:13:27 SMTP ERROR: Failed to connect to server: Permission denied (13)
2018-02-16 17:13:27 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Problem sending test email

February 16, 2018, 11:14 am
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Replies: 0

Wont send test email. Here is the error text:

Versions:
WordPress: 4.9.3
WordPress MS: No
PHP: 5.6.32
WP Mail SMTP: 1.2.5

Params:
Mailer: mailgun
Constants: No
Api Key / Domain: Yes

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Problem smtp

February 17, 2018, 10:53 pm
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Replies: 0

Versions:
WordPress: 4.9.3
WordPress MS: No
PHP: 5.4.45
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: mail.colectivolf.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-02-18 06:46:01 Connection: opening to ssl://mail.colectivolf.com:465, timeout=300, options=array (
)
2018-02-18 06:46:02 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://mail.colectivolf.com:465 (Connection refused)
2018-02-18 06:46:02 SMTP ERROR: Failed to connect to server: Connection refused (111)
2018-02-18 06:46:02 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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gmail SMTP Test Error

February 18, 2018, 1:02 pm
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Replies: 1

There was a problem while sending a test email. Related debugging output is shown below:

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 7.2.2
WP Mail SMTP: 1.2.5

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: No
Access Token: No

Server:
OpenSSL: Yes
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): Yes

Debug:
Error while sending via Gmail mailer: cURL error 7: Failed to connect to http://www.googleapis.com port 443: Connection refused (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

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test fails with office 365 email

February 19, 2018, 7:29 am
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Replies: 0

Hi, I have an office 365 email.

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 5.6.30
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-19 15:12:25 Connection: opening to smtp.office365.com:587, timeout=300, options=array ( ) 2018-02-19 15:12:35 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to smtp.office365.com:587 (Connection refused) 2018-02-19 15:12:35 SMTP ERROR: Failed to connect to server: Connection refused (111) 2018-02-19 15:12:35 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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From: email address not used

February 19, 2018, 9:53 pm
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Replies: 0

Great job on the plugin and the detailed tutorial.

I can send email using G Suite and they don’t end up in people’s spam folders. However, no matter what email address I use in the plugin’s “From:” field, it doesn’t get used. When sending a test email, what appears in the “From:” field of actual email received is my primary email address from G Suite. This primary email is not set any where in WordPress.

I deactivated the plugin and sent some test email using another plugin (Check Mail). The sent email does have the “From:” field of the email address from Settings / General / Email Address field with “WordPress” along with it. This is sometimes marked as spam though.

I found another similar post in the forum but there weren’t any replies:

https://wordpress.org/support/topic/from-email-field-not-working/

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SMTP Error: Could not connect to SMTP host

February 19, 2018, 11:51 pm
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Replies: 0

Hello,

I’m trying to send email from the “Email test” tab, but I have this message :

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 5.6.30
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: mail.mydomain1.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-20 07:44:25	Connection: opening to mail.mydomain1.com:587, timeout=300, options=array (
                   	                  )
2018-02-20 07:44:25	Connection: opened
2018-02-20 07:44:25	SERVER -> CLIENT: 421 5.7.1 Connection refused
2018-02-20 07:44:25	CLIENT -> SERVER: EHLO www.mydomain2.com
2018-02-20 07:44:25	SERVER -> CLIENT:
2018-02-20 07:44:25	SMTP ERROR: EHLO command failed:
2018-02-20 07:44:25	SMTP NOTICE: EOF caught while checking if connected
2018-02-20 07:44:25	Connection: closed
2018-02-20 07:44:25	SMTP Error: Could not connect to SMTP host.
2018-02-20 07:44:25	SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Is there a way to have extra infos about debbuging ?

Do you need extra infos for helping me ?

Thanks in advance for your reply!

  • This topic was modified 1 hour, 58 minutes ago by vexpertine.
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New user emails not sending

February 20, 2018, 2:12 am
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Replies: 0

Hi there,

Thanks for your plugin, it’s one of the only true multisite mail solutions out there that work well.

The problem I’m having, is when a new user is created, the email notification does not get pushed out, for neither the admin nor the user. The function (I believe) is ‘wp_new_user_notification’ – which is triggered when a new user is created.

The strange thing, is that all other notifications work fine with your plugin.
For example: user password resets are firing off, and other types too.
Just not for new users.

I was on the old version of your plugin, and just upgraded today (20 Feb), but this still didn’t fix the issue.

The settings I am using are all for my MU, not the individual site. So no settings are at the site level, only MU level here in my WP-CONFIG file:

// WP Global SMTP (WordPress multisite settings)
define(‘WPMS_ON’, true);
define(‘WPMS_MAIL_FROM’, ‘XXX@gmail.com’);
define(‘WPMS_MAIL_FROM_NAME’, ‘XXX’);
define(‘WPMS_MAILER’, ‘smtp’);
define(‘WPMS_SET_RETURN_PATH’, ‘false’);
define(‘WPMS_MAILER’, ‘smtp’); // Possible values ‘smtp’, ‘mail’, or ‘sendmail’
define(‘WPMS_SMTP_PORT’, 465);
define(‘WPMS_SSL’, ‘ssl’);
define(‘WPMS_SMTP_AUTH’, true);
define(‘WPMS_SMTP_USER’, ‘XXX.com’);
define(‘WPMS_SMTP_PASS’, ‘XXX’);

* I’ve replaced ‘XXX’ to hide personal details

The only thing that does work, for all notifications, is when I change the above ‘WPMS_MAILER’ to ‘mail’ – which is not ideal for me, as I need to use SMTP.

Any ideas would be great, thanks again.
Brett

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405 Not Allowed

February 20, 2018, 6:15 am
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Replies: 0

Hi there,

I am experiencing this issue with BlueHost. My email system is setup through MicrosoftOffice365 and I’ve confirmed through another site hosted else where, that the credentials and plugin work fine with each other.
BlueHost have asked me to find out what the Server requirements are for the plugin to work, in order that I don’t get the “405 Not Allowed”

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Test fails for office 365

February 20, 2018, 11:41 am
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Replies: 0

Here is the debug information.
Godaddy is my host, and I have been to them 3 times to make sure it wasn’t a server side problem. They have sent me tests, and everything is good from their side.

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 7.1.12
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: Yes
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-20 19:35:04 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
)
2018-02-20 19:35:13 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to smtp.office365.com:587 (Connection refused)
2018-02-20 19:35:13 SMTP ERROR: Failed to connect to server: Connection refused (111)
2018-02-20 19:35:13 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Plugin crashed after adding the Google API OAuth details

February 20, 2018, 10:44 pm
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Replies: 0

Hi guys,

I hope you can help me with this one. I have one live site which used the WP Mail SMTP plugin with no issues. I have it configured to send messages to Gmail via SMTP.

I tried to do the same with another site under the same WordPress multisite installation and it did not work. So, I decided to try to use the Gmail API configuration following this guide: https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/

After I clicked the Allow orange button, I proceeded to send a test email. It did not work. It is taking me to this https://drive.google.com/open?id=1K1c4T58oCvWxIEpp5jwyp4H9GHkhiq1k white screen and nothing else happens.

I tried to select other configuration to go back to SMTP, but all the options for other Email methods disappeared: https://drive.google.com/open?id=1sy-d0dDH30bD56AVo-FVm8kFEth9RdoF

And I cannot change the details og the Gmail option anymore. There is no save, or update, or reset button: https://drive.google.com/open?id=1devcgwCTLff4kCzwrfj3tqbh5ax62A3t

I tried uninstalling the WP Mail SMTP plugin and reinstalling it, but the wrong configuration remains. As I said before, it is just in this site, the other site using the pluggin under the same multisite installation is working fine.

Any help will be really appreciated.

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WordPress Registration email not sending

February 22, 2018, 1:04 am
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Replies: 0

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 7.0.26
WP Mail SMTP: 1.2.5

Params:
Mailer: mail
Constants: No

Server:
PHP.mail(): Yes

This is the error code

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SMTP Set Up With Client Email Address

February 23, 2018, 9:28 pm
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Replies: 0

I am not using my personal email or business email to set up the SMTP service with, but rather my client’s email address, do I still need my client’s email log in credentials to set up the SMTP service?

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WordPress SMTP verification error with gmail api

February 23, 2018, 9:34 pm
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Replies: 0

Hi,
Thanks for the great plugin.
I need support for the smtp verification process with gmail smtp. After setting up the client id and secret, after clicking allow it redirects to login, i give the correct credentials with the registered mail. but it shows the error as “This app is not verified, unsafe.
And after clicking the go to domain.dom(unsafe) it gives the error page with 406 Not acceptable error.

The error images for your reference here.

https://i.imgur.com/zKejjYv.png

https://i.imgur.com/zPSTy18.png

Please do the needful asap. Thanks

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February 25, 2018, 1:44 am
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WP Mail SMTP: something went wrong

February 25, 2018, 1:51 am
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Replies: 0

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 5.6.33
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.gmail.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-25 09:41:44 Connection: opening to smtp.gmail.com:587, timeout=300, options=array (
)
2018-02-25 09:41:46 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to smtp.gmail.com:587 (Network is unreachable)
2018-02-25 09:41:46 SMTP ERROR: Failed to connect to server: Network is unreachable (101)
2018-02-25 09:41:46 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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When I try to send emails to the gmail

February 25, 2018, 6:41 am
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Replies: 0

When I try to send emails to the gmail I’ve got error messages. Do you have some special solution for it ?

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wp-mail smtp not working

February 25, 2018, 2:46 pm
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Replies: 0

cant get this to work. what’s wrong?

Versions:
WordPress: 4.9.3
WordPress MS: No
PHP: 5.6.33
WP Mail SMTP: 1.2.5

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: No
Access Token: No

Server:
OpenSSL: Yes
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): Yes
Apache.mod_security: No

Debug:
Error while sending via Gmail mailer: {
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “required”,
“message”: “Login Required”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Login Required”
}
}
Error while sending via Gmail mailer: {
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “required”,
“message”: “Login Required”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Login Required”
}
}

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error 401

February 26, 2018, 12:49 am
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Replies: 0

Hi,

When i click on authorise plugin and allow it gives me:
Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

all setup correct and firewall within WP disabled.

Email names match up.

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 7.0.25
WP Mail SMTP: 1.2.5

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: No
Access Token: No

Server:
OpenSSL: Yes
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): Yes

Debug:
Error while sending via Gmail mailer: {
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “required”,
“message”: “Login Required”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Login Required”
}
}

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error in email test

February 26, 2018, 10:40 am
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Replies: 0

Hello, we had been using the plugin and Team Booking (to reserve services online) for 2 years without any problem and started failing a week ago. The email notifications are not been sent. We are really in a mess, please help!
I tried “test email” and the plugin is having this error:

Versions:
WordPress: 4.9.3
WordPress MS: No
PHP: 7.0.27
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.gmail.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-26 18:24:09 Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array (
)
2018-02-26 18:24:09 Connection: opened
2018-02-26 18:24:09 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP 63sm7801837wmd.17 – gsmtp
2018-02-26 18:24:09 CLIENT -> SERVER: EHLO gallaeciafugit.com
2018-02-26 18:24:09 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [176.28.103.195]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
2018-02-26 18:24:09 CLIENT -> SERVER: AUTH LOGIN
2018-02-26 18:24:09 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-02-26 18:24:09 CLIENT -> SERVER: Z2FsbGFlY2lhZnVnaXRAZ21haWwuY29t
2018-02-26 18:24:09 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-02-26 18:24:09 CLIENT -> SERVER: Vml0YW1pbmEwMDM=
2018-02-26 18:24:10 SERVER -> CLIENT: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 63sm7801837wmd.17 – gsmtp
2018-02-26 18:24:10 SMTP ERROR: Password command failed: 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 63sm7801837wmd.17 – gsmtp
2018-02-26 18:24:10 SMTP Error: Could not authenticate.
2018-02-26 18:24:10 CLIENT -> SERVER: QUIT
2018-02-26 18:24:10 SERVER -> CLIENT: 221 2.0.0 closing connection 63sm7801837wmd.17 – gsmtp
2018-02-26 18:24:10 Connection: closed
2018-02-26 18:24:10 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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