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WPML (+ WooCommerce) support: settings per language

October 23, 2018, 4:45 pm
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Replies: 0

On WooCommerce + WPML websites it’s possible to set different email addresses for each language, but WP Mail SMTP will always use the email address configured on its settings.

On this WPML scenario, it would be nice to be able to set up the plugin differently, for each language, so that depending on the current language, a different email address (and its SMTP settings) would be used for sending.

At least you could implement a filter on the settings so that 3rd party plugins could take care of it.

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Emails to Gsuite “groups” not working

October 24, 2018, 10:38 am
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Replies: 0

Hello WP Mail team – I have a bug that I would like to report. We use a “group” for all our WP emails such as sales@ and info@ so that all the relevant team members get the emails from the site. We set it up with gmail and the test went through just find but this is where it gets weird. When we have the SMTP set up successfully only emails to the customer are sent. All the emails to the admin email addresses sales@ or info@ are not being sent period. I checked the gsuite mail log and they are not even being sent from wordpress at all. Has anyone else had this bug pop up? I am at a loss of what to do as we cannot change the emails around and need the group to stay as is but want the deliverability that the SMTP protocols provide. I think this is a true bug so I wanted to bring it to your attention so you can research and replicate.

Thank you!

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Failing with Amazon SES

October 26, 2018, 1:33 pm
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Replies: 0

I am using WP Mail SMTP together with LearnDash + ProPanel + Uncanny LearnDash Groups. Test emails work fine as do the common transactional emails (add user, password reset, etc). However, when I send group email through ProPanel or Uncanny LearnDash Groups the message send fails.

The main difference between email that works and that doesn’t:
– Email that works is sent to one user at a time with the recipient in the TO field.
– Email that does not work is sent to a group of users at the same time. ProPanel leaves the TO field blank, Uncanny LearnDash Groups puts the sender email address in the TO and FROM field, and both then put the list of intended recipients in the BCC field.

I know that in the past Amazon SES had a limitations on email addressed to a list of BCC addresses without a TO address, but it is now supported and I can confirm that it does work using the very same SMTP user account to send test messages through my desktop email client.

Is this a known issue with WP Mail SMTP? How can I see diagnostic information about the failed sending attempts?

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Set a “Reply-To” address?

October 27, 2018, 3:42 pm
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Replies: 1

Is there an option to set a “reply-to” address that is different from the “from” address?

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After Deactiving Plugin Mail is Broke

October 28, 2018, 8:36 am
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Replies: 1

So I tried enabling the SMTP option using WP Mail SMTP and Google, even though I didn’t want to have to go through google to use mail.

After unsuccessfully going through the steps and google still saying Verification Status: not published and getting errors on the redirect url after clicking the allow plugin to send emails

I decided to deactivate the plugin. I then checked my php file that was sending emails to my domain email address and found that it doesn’t work anymore.

I uninstalled the plugin and tried again, but my php file which was sending emails to my domain email addresses is not working any more using wp_mail().

This is totally unacceptable. The plugin changed some things that don’t get changed back to the original settings after deactivation and uninstalling the plugin.

What do I need to do to fix this?

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Cannot Send Mail with 3 word From Name

October 29, 2018, 9:47 am
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Replies: 0

This is sort of a weird problem to have. I’m able to send mail when the “From Name” is two words. As soon as I add a third word my test emails don’t make it to the destination.

The name I’m using now is “USA 505”.
I would like to use “505 American Section”, but that causes the issue. Any advice?

I’m using the Google Mailer

  • This topic was modified 3 minutes ago by beedaan.
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PHP7+ Compatibility

October 30, 2018, 3:05 am
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Replies: 0

Morning Support,

Can you confirm if this plugin is fully compatible with PHP7+

Thank you
Sibbo100

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Test emails work, others don’t

October 30, 2018, 8:51 am
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Replies: 0

Hello,

The plugin is configured and working – the test email sends just fine.

The activation email does not send. Any ideas what the problem could be here?

I’m using gravity forms for registration. Possible compatibility with that plugin?

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Can I remove all headers when sending

October 31, 2018, 3:44 pm
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Replies: 0

Hi there,

First off, great plugin. Thanks so much.

So here’s my issue. I’m sending forms on my site via your plugin. I’m having the forms go to an email address as well as to a Verizon mobile account in the form of 5555555555@vtext.com.

The emails go through as an SMS to the mobile number, but verizon only allows 140 characters of the email to be shown. Unfortunately the email headers that are being sent with the email are using up most of those characters, so when the SMS arrives, itonly contains a few characters of the actual form content.

Is there a way with your plugin to have all of the headers removed, so there’s no other info aside from the actual information that is input into the form from the website. I apologize if this is outside of the scope of your plugin. I was hoping maybe there’s a code snipped that could be inserted into functions.php or other to help handle this. Thanks for your help.

Christian

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Compatibility with PHP 7.2

November 1, 2018, 7:19 am
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Replies: 0

Hi,

I already saw that you said that you plugin is PHP7+ compatible, but after scanning our site for PHP 7.2 compatibility, we got false result for you plugin. These are errors from log:

Name: WP Mail SMTP

FILE: …/plugins/wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/Crypt/Random.php
——————————————————————————————————————————————————-
FOUND 5 ERRORS AFFECTING 2 LINES
——————————————————————————————————————————————————-
69 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
69 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
108 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | The constant “MCRYPT_DEV_URANDOM” is deprecated since PHP 7.1 and removed since PHP 7.2
——————————————————————————————————————————————————-

Can you please confirm if these are false positives or we should wait until this is fixed?

Thank you

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I am facing an error with WP Mail SMTP

November 1, 2018, 8:03 am
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Replies: 0

Hey there,
I am seeing this error on WP Mail SMTP:

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.0.31
WP Mail SMTP: 1.3.3

Params:
Mailer: sendgrid
Constants: No
Api Key: Yes

Perhaps someone can help?

  • This topic was modified 5 hours, 11 minutes ago by sahajsatish.
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sent mail from xampp

November 1, 2018, 8:23 am
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Replies: 0

Hello, i have a site in xampp and i want to use this plugin to sent mail via smtp, but i get errors.

Any help?

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Wanting to change SMTP username

November 1, 2018, 1:53 pm
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Replies: 0

Hey there,

When our contact us page is filled out, our internal team gets an email from orders@kwikboost.com, but we’re trying to change that email to hello@kwikboost.com.

So far, we’ve changed the “From Email” section up top to be hello@kwikboost.com, but it is still coming from orders@kwikboost.com – we do have “Force From Email” checked.

For the mailer, we are using “Other SMTP”.

SMTP Host: smtp.gmail.com
Encryption: SSL
SMTP Port: 465
Auto TLS: On
Authentification: On
*SMTP Username: orders@kwikboost.com

*I’ve tried to change this to hello@kwikboost.com, but when I change it, the form can’t be submitted and we get a “There was an error trying to send your message. Please try again later” message.

That message also comes through when we change mailer to “Gmail”.

Screenshots:
https://ibb.co/b69ahf
https://ibb.co/fL04a0
https://ibb.co/c2mXTL
https://ibb.co/ejPxv0

  • This topic was modified 1 hour, 57 minutes ago by lddetiz.
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Buddypress mails still going through old config – Test mail OK

November 2, 2018, 4:11 am
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Replies: 0

Hello,

I configured WP Mail SMTP successfuly with the integration of a Gmail account.

Test mail is sent properly, and I can see a trace of these mails in my “sent box” on Gmail.

But whenever I test a user registration on my site with BuddyPress, the mails are still sent through my old configuration… I do not see any trace of them in the Gmail “sent box”, and in the header of these mails I can see that they transited through my host’s servers…

Is there anything I need to enable to force my plugins to use WP Mail SMTP?

Thanks in advance for your help!

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WP Mail SMTP PHP 7.2 Compatibility test

November 2, 2018, 10:48 pm
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Replies: 0

FILE: /var/www/test.site/wp-content/plugins/wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/bootstrap.php
-----------------------------------------------------------------------------------------------------------
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
-----------------------------------------------------------------------------------------------------------
 10 | WARNING | INI directive 'mbstring.func_overload' is deprecated since PHP 7.2
-----------------------------------------------------------------------------------------------------------

FILE: /var/www/test.site/wp-content/plugins/wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/Crypt/Random.php
-------------------------------------------------------------------------------------------------------------------------------------------------------
FOUND 5 ERRORS AFFECTING 2 LINES
-------------------------------------------------------------------------------------------------------------------------------------------------------
  69 | ERROR | Extension 'mcrypt' is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
  69 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
 108 | ERROR | Extension 'mcrypt' is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
 108 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
 108 | ERROR | The constant "MCRYPT_DEV_URANDOM" is deprecated since PHP 7.1 and removed since PHP 7.2
-------------------------------------------------------------------------------------------------------------------------------------------------------

FILE: /var/www/test.site/wp-content/plugins/wp-mail-smtp/vendor/guzzlehttp/promises/src/functions.php
-----------------------------------------------------------------------------------------------------
FOUND 0 ERRORS AND 3 WARNINGS AFFECTING 3 LINES
-----------------------------------------------------------------------------------------------------
 222 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
 257 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
 313 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
-----------------------------------------------------------------------------------------------------

WP Mail SMTP 1.3.3
PHP Compatibility Checker 1.4.6

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Not sending email

November 6, 2018, 2:59 am
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Replies: 0

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 5.6.38
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: webmail.domain1.com
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-11-06 10:53:52 Connection: opening to webmail.domain1.com:25, timeout=300, options=array (
)
2018-11-06 10:53:52 Connection: opened
2018-11-06 10:53:52 SERVER -> CLIENT: 220-163-44-148-79 ESMTP Exim 4.91 #1 Tue, 06 Nov 2018 17:23:52 +0630
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
2018-11-06 10:53:52 CLIENT -> SERVER: EHLO domain2.com
2018-11-06 10:53:52 SERVER -> CLIENT: 250-163-44-148-79 Hello domain2.com [163.44.148.79]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250-STARTTLS
250 HELP
2018-11-06 10:53:52 CLIENT -> SERVER: AUTH LOGIN
2018-11-06 10:53:52 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-11-06 10:53:52 CLIENT -> SERVER: bXlhbXlpbnR6dUBhY2VwbHVzc29sdXRpb25zLmNvbQ==
2018-11-06 10:53:52 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-11-06 10:53:52 CLIENT -> SERVER: dGVzdGluZyFAIzEyMw==
2018-11-06 10:53:54 SERVER -> CLIENT: 535 Incorrect authentication data
2018-11-06 10:53:54 SMTP ERROR: Password command failed: 535 Incorrect authentication data
2018-11-06 10:53:54 SMTP Error: Could not authenticate.
2018-11-06 10:53:54 CLIENT -> SERVER: QUIT
2018-11-06 10:53:54 SERVER -> CLIENT: 221 163-44-148-79 closing connection
2018-11-06 10:53:54 Connection: closed
2018-11-06 10:53:54 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

  • This topic was modified 1 hour, 37 minutes ago by myamyintzu.
  • This topic was modified 1 hour, 36 minutes ago by myamyintzu.
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redirect_uri_mismatch

November 6, 2018, 10:06 am
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Replies: 0

Hi, I have just installed the plugin and gone through the authentication for Gmail.

However, I keep getting an error message when I authorise the app “400. That’s an error.

Error: redirect_uri_mismatch

I have copied the URL from the app as shown in the documentation and checked the auth parameters to make sure there is no space.

Any idea what I am doing wrong, please?

Thanks for your help.

Steve

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EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time

November 6, 2018, 4:23 pm
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Replies: 0

Hi,

I have a problem. Can you help me?

EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

Mailer: Mailgun
Need at least one of ‘text’ or ‘html’ parameters specified
Consider running an email test after fixing it.

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Problem with Gmail setup

November 7, 2018, 3:44 am
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Replies: 0

Hello

I’d be grateful for some advice please.

I’ve followed your instructions for setting up with Gmail to the letter, but Google won’t approve the OATH Verification process as they’ve emailed me asking for a ‘test account email and password’ and YouTube Video !!

Screen capture here:

https://www.instanttestlimited.co.uk/wp-content/uploads/2018/11/screen.png

I’m baffled by this, so was wondering if anyone else has had the same issue and knows of a solution please.

Regards, Ash

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Sorry wrong support section

November 7, 2018, 4:48 am
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Replies: 0

Sorry wrong support section

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