Replies: 0
Hi I’m having problem sending test email.
Here’s the Error Log
Versions:
WordPress: 5.8
WordPress MS: No
PHP: 7.4.22
WP Mail SMTP: 3.0.3
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1 11 Sep 2018
Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not authenticate.
SMTP Debug:
2021-08-13 03:46:01 Connection: opening to smtp.office365.com:587, timeout=300, options=array()
2021-08-13 03:46:01 Connection: opened
2021-08-13 03:46:01 SERVER -> CLIENT: 220 SY6PR01CA0019.outlook.office365.com Microsoft ESMTP MAIL Service ready at Fri, 13 Aug 2021 03:46:01 +0000
2021-08-13 03:46:01 CLIENT -> SERVER: EHLO rateprogram.com.au
2021-08-13 03:46:01 SERVER -> CLIENT: 250-SY6PR01CA0019.outlook.office365.com Hello [35.197.165.152]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-STARTTLS250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8
2021-08-13 03:46:01 CLIENT -> SERVER: STARTTLS
2021-08-13 03:46:01 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2021-08-13 03:46:01 CLIENT -> SERVER: EHLO rateprogram.com.au
2021-08-13 03:46:01 SERVER -> CLIENT: 250-SY6PR01CA0019.outlook.office365.com Hello [35.197.165.152]250-SIZE 157286400250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-AUTH LOGIN XOAUTH2250-8BITMIME250-BINARYMIME250-CHUNKING250 SMTPUTF8
2021-08-13 03:46:01 CLIENT -> SERVER: AUTH LOGIN
2021-08-13 03:46:01 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2021-08-13 03:46:01 CLIENT -> SERVER: [credentials hidden]
2021-08-13 03:46:01 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2021-08-13 03:46:01 CLIENT -> SERVER: [credentials hidden]
2021-08-13 03:46:07 SERVER -> CLIENT: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. [SY6PR01CA0019.ausprd01.prod.outlook.com]
2021-08-13 03:46:07 SMTP ERROR: Password command failed: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. [SY6PR01CA0019.ausprd01.prod.outlook.com]
SMTP Error: Could not authenticate.
2021-08-13 03:46:07 CLIENT -> SERVER: QUIT
2021-08-13 03:46:07 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2021-08-13 03:46:07 Connection: closed
SMTP Error: Could not authenticate.