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Error with your plugin

Replies: 0 Hello, Please see the error below. Is it connected directly to your plugin? We have some weird issue with deadlock queries also with WPRocket and their preloading feature but this is just...

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Disabling WP SMTP Mail in headless batch script

Replies: 0 I’m migrating a site from a 3rd party e-commerce store to Woocommerce. As part of that process, I have to import/create order history from the previous platform. My order import script...

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Incompatibilidad de WP Mail SMTP con User Registration de WPEverest

Replies: 0 Hemos comprobado en nuestra página que entre estos dos plugins existe una incompatibilidad porque cada persona que quiera registrarse desde la página...

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SMTP From Email not working

Replies: 0 Hi there, we have woocommerce store and we’re using the WP SMTP plugin to send email notifications related to orders. We have set the “From Email” in SMTP setting page also same email in...

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WP Mail SMTP ERROR with smtp.office365.com

Replies: 0 Hi, I’m getting the following error with ofice365, have spoken with the server providers and been told that everything is configured correctly but I doubt it since I’m getting the same...

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Error: Could not connect to SMTP host

Replies: 0 Hello! The plugin was working smoothly, but since september 20th my e-mails are not being sent from my woocommerce website. I didn’t do any changes, checked all configurations and contacted...

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PHP 8.0 compatibility

Replies: 0 I generated a compatibility report on my hosting and got many errors related to: /wp-content/plugins/wp-mail-smtp/vendor_prefixed/phpseclib/phpseclib/phpseclib/Crypt/Common/SymmetricKey.php...

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Email Summaries don’t show all emails sent

Replies: 0 Hi there, We are getting weekly email summaries however the reported emails sent per week is significantly less than the emails we are receiving each day via the website. Are all emails not...

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WP Mail SMTP plugin causes PHP Fatal Error Memory Exhuasted

Replies: 0 [22-Sep-2022 15:08:07 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/wordpress/wp-includes/wp-db.php on line 2864...

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Recommended relay provider other than SendInBlue?

Replies: 0 We recently had a very negative experience using SendInBlue to SMTP-send email for a client (per https://wpmailsmtp.com/docs/how-to-set-up-the-sendinblue-mailer-in-wp-mail-smtp/). A form on...

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Previous week’s weekly email count in email is always either 0 or 1

Replies: 0 Hi there, Every since I’ve install WP Mail SMTP, the previous week’s email count is always either 1 or 0, which doesn’t make sense because this week’s is usually in the 200-300 range. I’m...

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Not Receiving Emails

Replies: 0 Hi there, After installing the WPMail SMTP plugin, I no longer am receiving emails at my gmail account. I can send emails from that account and they are received but mail sent to me never...

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Query Failure Errors

Replies: 0 Hi, We’re having some problems with wp mail smtp. We frequently get query failure errors. Please see the error message below. { “installName”: “pieregister”, “environment”: “PROD”, “type”:...

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Email Authentication – DKIM & DMARC not working

Replies: 0 My Google Workspace account is linked and SPF is working; however, I’m having trouble getting DKIM working. I’ve added the Google Host name and DKIM longer TXT messages to the host DNS...

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Connection to SMTP port 25 failing although not blocked

Replies: 0 Yes, I know SMTP without encryption on port 25 is not secure, but it is what this specific customer has available. Although the TCP port 25 connection out is not blocked on either our...

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WP Mail SMTP “Mail service not enabled”

Replies: 0 Problem to send a test email in Wp Mail SMTP plugin. Gmail mailer configured and enabled but it shows the error “There was a problem while sending the test email”. I attach the log below:...

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Exceeded 24hr limit

Replies: 0 Hey there, I’ve gotten this issue with exceeding the limit. Is this because it’s the free version and not the pro version? I don’t know who to speak to as i spoke with godaddy which is...

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notification -email

Replies: 1 Hello, I wanted to know if it was possible with the free or paid version to send a “notification” by e-mail and not only receive the notification on the web page. A person contacts us, we...

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Cant send emails

Replies: 0 Hi, I can’t send emails from my site and sending test email causes this error. Please help Versions: WordPress: 6.0.1 WordPress MS: No PHP: 7.4.30 WP Mail SMTP: 3.5.2 Params: Mailer: mail...

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Errors on php8.0

Replies: 1 Hi there, I get errors sending mails when using the “Other smtp” option on php8.0. When i switch back to php7.4 it works fine. 2022/10/06 15:14:09 [error] 22923#22923: *8050507 FastCGI sent...

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