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Possible cache or cookie issue when connecting to G Suite

January 10, 2020, 5:52 am
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Replies: 0

We were trying to connect WP Mail SMTP to G Suite, but it wasn’t working. We kept getting a 403 org_internal error (“This client is restricted to users within its organization”).

We had followed your official guide, but had forgotten to do one of the steps (I forget which, unfortunately). After fixing that though, the plugin was still giving that error. I tried it several times but it kept throwing the same error.

Finally, I tried it in a fresh session (Incognito), and it worked on the first try. So it seems like there might have been some kind of cache or cookie related issue going on.

The rough steps for reproduction are:

1. Set up a G Suite app for your website, but skip an important step or two

2. Try to connect WP Mail SMTP to G Suite

3. Receive a 403 error

4. Fix the missing details

5. Try to connect it again

6. Still receive a 403 error

If nothing else, it might be worth adding that possibility to your guide. I don’t see anything about the 403 error in your troubleshooting steps, which makes it hard to know what to do to fix it.

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EMAIL DELIVERY ERROR

January 12, 2020, 12:11 am
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Replies: 0

EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.7.1 logged this error during the last time it tried to send an email:

Mailer: Gmail
{
“error”: “invalid_grant”,
“error_description”: “Token has been expired or revoked.”
}
Consider running an email test after fixing it.

I am receiving this error and I don’t know what to do

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Test email marked as spam

January 13, 2020, 4:53 am
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Replies: 0

Recently the test email has been going into my spam folder on Gmail. My guess would be because it contains typical ad language now.

Can you add an option to send a test email without an ad? To me it feels like a testing scenario shouldn’t be cluttered with ads anyway.

For reference: https://prnt.sc/qn0y04

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Gsuite There was an error while processing the authentication request. Please tr

January 13, 2020, 9:55 am
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Replies: 0

Hi,

Trying to set up with G Suite. Everything seems correct in Google side.

After I get to the oAUTH screen, accept it, I get this error message from the plugin: “There was an error while processing the authentication request. Please try again.”

There is no details, how can I know what’s exactly going on?

Thank you,

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Localhost SMTP sendinblue wont work

January 13, 2020, 5:51 pm
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Replies: 0

trying to send an email from localhost on Xampp. I am getting this error message.
Versions:
WordPress: 5.3.2
WordPress MS: No
PHP: 7.3.2
WP Mail SMTP: 1.8.1

Params:
Mailer: sendinblue
Constants: No
API Key: Yes

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There was a problem while sending the test email.

January 13, 2020, 11:13 pm
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Replies: 0

Versions:
WordPress: 5.3.2
WordPress MS: No
PHP: 7.4.0
WP Mail SMTP: 1.8.1

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): 7.62.0
Apache.mod_security: No

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Microsoft Algorithm Change Broke Plugin

January 14, 2020, 4:37 am
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Replies: 0

Hello, the plugin just suddenly ceased working on Monday, January 12, 2020. No site updates reconfiguration made since January 3, 2020.

While looking for a solution, came across the following statement from Microsoft:

Beginning November 1st, 2019, Office 365 is slowly turning off the TLS cipher algorithm 3DES. If you are using devices or applications that only support 3DES, TLS will start failing. As TLS is mandatory for the SMTP AUTH client submission (also known as Authenticated SMTP or SMTP AUTH for short), you may experience emails no longer sending. You will need to upgrade or update all of your devices and applications to use the new TLS version and ciphers.

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Error in Settings

January 14, 2020, 12:35 pm
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Replies: 0

Getting the below error on every page in the WP Mail SMTP plugin:

Fatal error: Interface ‘Psr\Log\LoggerInterface’ not found in /home/public_html/wp-content/plugins/wp-mail-smtp/vendor/monolog/monolog/src/Monolog/Logger.php on line 28

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After updating to 1.8.1 forms are not send due to error (Contact form 7)

January 15, 2020, 2:00 am
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Replies: 0

Hi,
I updated WP Mail SMTP to version 1.8.1, The update cause 500 error during sending a form.

I am using WordPress 4.8.12 + Contact Form 7 5.0.1

see below debug:

[15-Jan-2020 09:44:05 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_status() on null in /wp-content/plugins/contact-form-7/includes/contact-form.php:721
Stack trace:
#0 /wp-content/plugins/contact-form-7/includes/rest-api.php(280): WPCF7_ContactForm->submit()
#1 /wp-includes/rest-api/class-wp-rest-server.php(947): wpcf7_rest_create_feedback(Object(WP_REST_Request))
#2 /wp-includes/rest-api/class-wp-rest-server.php(329): WP_REST_Server->dispatch(Object(WP_REST_Request))
#3 /wp-includes/rest-api.php(271): WP_REST_Server->serve_request(‘/contact-form-7…’)
#4 /wp-includes/class-wp-hook.php(298): rest_api_loaded(Object(WP))
#5 /wp-includes/class-wp-hook.php(323): WP_Hoo in /wp-content/plugins/contact-form-7/includes/contact-form.php on line 721

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Form works on every page except homepage!

January 15, 2020, 7:39 am
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Replies: 0

Having a very strange problem.

Using the divi global contact form on all of the pages so all forms are identical.

The form works and I get a notification for all pages EXCEPT the homepage!

Tried all the configurations and turning off all of the plugins but no joy.

The homepage form does send but is the only one that I don’t get a notification for.

Sorry can’t share the url as still working on it.

Thanks Danny

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GMAIL/GSUITE SMTP PROBLEM

January 16, 2020, 3:32 am
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Replies: 0

Hello.

I have a problem with the SMTP from GMAIL.

I am adding the correct user and pass and when i am going to send a test mail i am getting this error:

“This means we were able to connect to your SMTP host, but were not able to proceed using the email/password in the settings.

Typically this error is returned when the email or password is not correct or is not what the SMTP host is expecting.”

I chenged the less secure apps in my gsuite panel to on but still nothing. I tried with OAuth but when i click on “Allow plugin to send emails using your Google account” and try to connect to my G Account i am getting an arror:

Server Error
403
Forbidden.

Finally when i have the plugin my contact form 7 is not working.

Thank you and i hope to find a solution.

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smpt not functioning

January 16, 2020, 6:58 am
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Replies: 0

Hi,

I had this working in the early development have only added cache etc and now it’s not working with my divi contact forms

error details are
There was a problem while sending the test email.
An issue was detected.

This means your test email was unable to be sent.

Typically this error is returned for one of the following reasons:

– Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
– Your web server is blocking the connection.
– Your host is rejecting the connection.

I’m not sure what I can do to diagnose some of these ill be looking for a resolution on my own also firstly I am going to attempt adding the smpt to my hosting control panel makes sence this could fix this issue

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Inappropriate email being sent from account linked to WP Mail SMTP

January 16, 2020, 8:27 am
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Replies: 0

Users on our domain reported inappropriate email coming from an account connected to a WP Mail SMTP plugin on our website. Our logs are showing no login attempts for the account, but mail being sent as recently as today, 1/16.

The original emails seem to indicate they were sent from the WP Mail SMTP plugin and maybe through the gmail client id and secret key we have setup. Any advice on how to proceed with the investigation would be helpful.

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Email content not showing in log

January 16, 2020, 9:12 am
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Replies: 0

I have turned on full email logging, ie to log content as well as metadata. But it does not work – still only logging metadata. What have I missed?

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WP Mail Config for Exchange Server 2010

January 16, 2020, 11:09 pm
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Replies: 0

Hello Guys,

Does WP Mail SMTP work with Exchange Server 2010? I have issues upon setting up the configuration. I’ve seen articles and guides about other smtp mailer but not with exchange server. Or is this even possible?

Appreciate you inputs.

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GMAIL OAUTH issue

January 19, 2020, 7:45 pm
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Replies: 0

Hi

I seems to have run into a conflict of Goole API versions.

I am switching WP SMTP to use OAUTH on gmail, I also have another plugin installed “Simple calendar” that also uses google to get to a calendar.

When I change the WP SMTP config to use gmail and try a test email it causes wordpress to detect a failure.

If I disable the Simple Calendar it works OK.

I am hoping you can help

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WooCommerce SMTP support

January 20, 2020, 5:01 am
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Replies: 0

Hello colleagues,

Currently, we have WP Mail SMTP by WPForms setup with Office 365 on our website and works well, without any issues, however, our site uses mail@ to send out notifications, form entries (Gravity Forms) etc, while we have our WooCommerce store setup with invoices, orders, and so on as store@

Our issue is that even thus mail@ works well, we do not receive anything related to WooCommerce since it is associated with a different e-mail.

My question is, there is any possibility to add another e-mail to the setup in order for mail@ to dispatch messages related to our editorial staff, while store@ is only associate with our sales team?

Thank you in advance.

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Issue detected

January 20, 2020, 9:46 am
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I’m not receiving emails from the site and the test email isn’t working. Any suggestions much appreciated.

Here is the Error Log:

Versions:
WordPress: 5.3.2
WordPress MS: No
PHP: 5.6.40
WP Mail SMTP: 1.8.1

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: OpenSSL 1.0.2q 20 Nov 2018
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): 7.59.0

Debug:
Mailer: Gmail
{
“error”: “invalid_grant”,
“error_description”: “Bad Request”
}

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Emails are duplicated to my Gmail account

January 20, 2020, 5:08 pm
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Replies: 0

Hello,
The plugin is working great to send emails, however it is also copying every email sent from wordpress to our gmail account. I can not find a setting or option in the API to turn this off. Do you have any thoughts on this?

For example when we complete a Woocommerce order, the customer gets the order shipped email, but it also goes to the gmail account that was used to enable the plugin.

Thanks

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ISSUE EMAIL TEST ON OTHER SMTP USING GMAIL

January 21, 2020, 6:23 am
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Replies: 1

Please Help! Thanks in advance.

Hello, I have problem setting up SMTP google on my WP Mail SMTP using Other SMTP and Google Mailer (Posted Separately).
I believe the setting I set is right. Did I miss something here?

From Email : <my gmail account>
(Force From Email – checked)
From Name : <name>
(Force From Name – checked)
(Set the return-path to match the From Email – checked)

SMTP Host : smtp.gmail.com
Encryption : SSL – on Port 465 and TLS – on Port 587
SMTP Username : <my gmail account>
SMTP Password : <my gmail pwd>

Here is the full Error Log for debugging (on SSL – port 465)

Versions:
WordPress: 5.2.5
WordPress MS: No
PHP: 7.2.26
WP Mail SMTP: 1.7.1

Params:
Mailer: smtp
Constants: No
ErrorInfo:
Host: localhost
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(true)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
Apache.mod_security: No
SMTP Debug: [empty]

AND here is the full Error Log for debugging (on TLS – port 587)
[p.s I think they both shows exactly the same]
Versions:
WordPress: 5.2.5
WordPress MS: No
PHP: 7.2.26
WP Mail SMTP: 1.7.1

Params:
Mailer: smtp
Constants: No
ErrorInfo:
Host: localhost
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(true)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
Apache.mod_security: No
SMTP Debug:
[empty]

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