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ISSUE EMAIL TEST ON GMAIL MAILER

January 21, 2020, 6:39 am
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Replies: 0

Please Help! Thanks in advance.

Hello, I have problem setting up SMTP google on my WP Mail SMTP using Google Mailer and Other SMTP (Posted Separately).
I followed the documentation provided here https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/
and successfully got this message “You have successfully linked the current site with your Google API project. Now you can start sending emails through Gmail.”

I believe the setting I set is right. Did I miss something here?

Client ID : <correctly Filled>
Client Secret : <correctly Filled>
Authorization : <Connected to my gmail account>

Here is the full Error Log for debugging
Versions:
WordPress: 5.2.5
WordPress MS: No
PHP: 7.2.26
WP Mail SMTP: 1.7.1

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: OpenSSL 1.0.2k 26 Jan 2017
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): 7.62.0
Apache.mod_security: No

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Custom Headers

January 21, 2020, 9:02 am
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Replies: 0

Our new SMTP service uses custom headers to authenticate. How do we use those with your plugin. We were using postsmtp but it no longer works.

Need to add
X-AccountID: 0000
X-CampaignName: system testing
x-CampaignID:00
X-ApiKey: LTBQbDK3pATvceDiKSsBdauEFT3DzkLakpDr5ulBfhhhfjjf

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Can’t change “from” email

January 21, 2020, 12:56 pm
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Replies: 0

We are sending using Office 365, using the “other SMTP” option. We have created a dedicated email account to use for authenticating to and sending via SMTP (“connector@mycompany.com”).

When we send a test email using the plugin’s “Test” tab, the test email always shows the “From” as “info@mycompany.com” (which is the main admin email for the site). And the test fails. We do authenticate successfully, but it looks like the “from” email being different is causing it to fail.

I have set the “from” email in the first tab, and tried checking the box to force it, but it still comes through as “info@”. Is there some other step we should take to get this forced “from” email to work?

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error multisite with gmail OAuth

January 22, 2020, 7:58 am
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Replies: 0

Hi, plugin works very fine in the main site http://www.mydomain.
I set up the wp-config lines and the admin part is deactivated.
in the other subdomains I have error :

ERROR IN DELIVERY OF THE EMAIL: The WP Mail SMTP v1.8.1 plugin detected this error the last time you tried to send an email:

Mailer: Gmail
{
 "error": {
  "errors": [
   {
    "domain": "global",
    "reason": "required",
    "message": "Login Required",
    "locationType": "header",
    "location": "Authorization"
   }
  ],
  "code": 401,
  "message": "Login Required"
 }
}

Any Idea how to debug that ?
thank you
best

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EMAIL DELIVERY ERROR when pressing allow plugin to send emails button

January 22, 2020, 7:46 pm
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Replies: 0

I am going to try and make this quick. A little bit ago the password was changed on Gmail account attached to this contact form. This created an issue with the API associated with the email address when the password was reset. I went back in, made sure all was right and verified Client and Secret was in place. When I tried to send the test email with the “Allow plugin to send emails” button, it goes through the process all the way to the end. When I accept, it tries to pass me back through to the site and instead sends me back to the log-in page. I enter log-in credentials, it takes me to the login page, all text, with a .php extension (like I did not just log-in). When I log in there, I get a big red error across site:

EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.8.1 logged this error during the last time it tried to send an email:

Mailer: Gmail
{
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “required”,
“message”: “Login Required”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Login Required”
}
}

I have checked all items on Gmail developer console, uninstalled, wiped cache, wiped cookies, reinstalled, and second I turn it on I get error above. Any help would be appreciated. Thanks

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Emails not being sent from Contact form

January 22, 2020, 8:37 pm
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Replies: 0

Hello, I am having issues with my contact form. Info put into the contact form isn’t arriving to my email box. I am using the Google mailer option and have been getting the test emails but nothing from the forms. Also, after the form is submitted, there is no confirmation or error message. I am a beginner with WordPress and would appreciate any help!

Thank you

  • This topic was modified 4 hours, 59 minutes ago by danaggie.
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Override email message ID

January 23, 2020, 5:09 am
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Replies: 0

I’m using your plugin with Google mailer settings. I want to send a custom message ID through google mailer. How I can override that?

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Mail Deamon Delivery Failure

January 24, 2020, 11:33 am
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Replies: 0

Hi great team,

Everything is working fine for us but we facing an issue with the amazon smtp where the bounce rate is getting high because some of our woocommerce customers write their email wrong.

So we got a mail delivery deamon failure notification to the from email we defined.

This cause an issue for us for making the bounce rate get high in the amazon aws dashboard which will lead to ban out account how can we limit this bounce rate from being increased when someone writes his email wrong.

We found an option that we are not using it in the settings is it useful in this situation?:

Set the return-path to match the From Email
Return Path indicates where non-delivery receipts – or bounce messages – are to be sent.
If unchecked, bounce messages may be lost. Some providers may ignore this option.

I hope you guys help me in this best regards

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Test msg works, CF7 error suggests spam

January 24, 2020, 2:29 pm
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Replies: 0

Our email was fine until SiteGround moved our sites to a new server.
So I re-installed WP Mail SMTP, created new client ID and secret in Google, followed the steps and sent a successful test email.

But when I try our contact form, I get “There was an error trying to send your message. Please try again later.” in a box with an orange border.

The Contact Form 7 author suggests this color border indicates a problem with spam. Maybe he means CF7 suspected it was spam?

My manager wants this fixed ASAP – Urgent. We’re blocking incoming business.

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Contact form 7 fails

January 26, 2020, 2:17 am
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Replies: 0

When I installed WP Mail SMTP plugin, configured my gSuite account, my contact form gives error. You can try at the bottom of the home page.
My woocommerce emails are working fine. But CF7 fails

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can’t change ‘from email’

January 28, 2020, 4:34 am
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Replies: 0

Hi,
I set up the WP form SMTP through g suite.
it works great.

However, the “from email” is greyed.
my Email address is written, but I would like that it is sent from another email address.

Can you help me fix this?
thanks a lot

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Cloudflare settings

January 28, 2020, 9:09 am
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Replies: 0

Hello! I just wanted to make sure I have my cloudflare settings correct. The plugin is not currently working.

It worked great before cloudflare. So in cloudflare I have an MX record that has the root name as the name and is pointing to a mailer.domain.com mail server. There is also an A record that points the mailer.domain.com cname to the site’s regular IP address.

In the SMTP plugin I’ve set the smtp host to mailer.domain.com and have the same ssl port and username as before.

It’s not sending any test emails and PHP email is working fine. What do you think I’ve done wrong?

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Request for email server details

January 28, 2020, 10:22 pm
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Replies: 0

We are using wp mail smtp plugin for our website. We are facing issue with getting emails in spam folder. We added DKIM and DMARC record also in DNS. So when we contacted gsuite support team, they told us to get email server or Static IP address of mail smtp plugin. Can you please provide the same.

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Email About Sex in UK Sent Within 2 Hours of update to v1.8.1

January 29, 2020, 9:12 pm
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Replies: 0

Within 2 hours of updating the WP Mail plugin to v1.8.1 an email was sent from the plugin advertising sex in the UK with a link that I’m sure is malicious. What is going on with the update that someone was able to exploit it almost instantly?

This site is a new site still in dev but accessible to the world and there has been almost no activity on it for several weeks, I just logged in again for the first time yesterday and today I installed the plugin update and right away start getting this junk email. I’ve never had a problem with emails getting sent from the plugin prior to updating it today.

Here is the email content as gmail shows it…(I’ve removed our email address that was listed as the From: address)

Received: from 40838742610 named unknown by gmailapi.google.com with HTTPREST; Wed, 29 Jan 2020 20:36:01 -0800
Date: Wed, 29 Jan 2020 20:36:01 -0800
From: #######
Reply-To: “\”Аdult fort st jоhn dating sitеs: http://xxxxxxx.com/datingsexygirlsinyourcity590111\”” <xxxxx@msn.com>
Message-Id: <CABDA31=WC8xxcH+w3r4a12qwzrzZFHRXUuTdYOD5UvEu6exoew@mail.gmail.com>
X-Mailer: WPMailSMTP/Mailer/gmail 1.8.1
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
To: admin@xxxxx.com
Subject: New Message From

Sеx dating in thе UK | Girls fоr sех in thе UK: http://xxxxx.com/datingsexygirlsinyourcity940355

  • This topic was modified 1 hour, 28 minutes ago by Steve Stern. Reason: removed emails
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Can’t update user password

January 30, 2020, 2:05 am
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Replies: 1

Hi,

Users are unable to update their passwords in the standard WP user edit and i’ve tracked it back to this plugin. The page just keeps loading when they click submit after generating a new password. Deactivating all plugins and enabling this one produce the error.

Can you help?

Thanks,
Allan

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Sendinblue not working correctly

January 30, 2020, 6:27 am
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Replies: 0

Hello, if we use your plugin and connect via sendinblue, it seems to be working fine but it is not. Emails to activate new accounts are not being sent to the users.

If I switch directly to sendinblue plugin, it is working fine. Not with yours. I know that sendinblue is using api v2, you use v3, maybe that’s the problem?

We would like to use your plugin because we can force the email address (from) etc. That is not possible with their plugin.

Can you check it and fix it please?

Thank you.

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Verizon SMTP

January 30, 2020, 11:14 am
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Replies: 0

Hi I’m trying to setup a Verizon SMTP and I’ve followed the steps. In the settings I select Other Mailer, enter the host smtp.verizon.net use ssl port 465 enter the full email for user id and the password. I’ve logged into the account to verify this is correct. However, whenever I do an email test it comes back as cannot authenticate. Not sure what else I could be missing as this is pretty straightforward. Can anyone assist or come across this before?

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Getting Error top of screen, cant dismiss. cant diagnose

January 30, 2020, 6:13 pm
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Replies: 0

We are getting error at top of every screen in admin backend
EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.8.1 logged this error during the last time it tried to send an email:

Mailer: Sendinblue
[]:
Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.

We dont know if this is a past issue or a current issue. We also cant dismiss this notice so it appears at the top of every page and we cant remove.

Is this to force us to go Pro?

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Can’t connect to SMTP after PHP update

January 31, 2020, 12:08 am
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Replies: 0

Hi,
the php on the server was updated to 5.6.25 (OK, I know this is outdated too but that’s not the problem I’m having). Mailing worked fine before the update. After the update, I get the “Could not connect to the SMTP host.” message). As this is clearly related to the update of PHP and my provider is not able to find a solution, I would need some guidance, what in the php settings could be set wrong. I am using my own SMTP server but PHP mailing doesn’t work either.
Thanks a lot.

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Mail dispatching problem

January 31, 2020, 6:56 am
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Replies: 0

The WP-Mail plug-in is installed on the website. But when there are several sales at the same time, letters are no longer sent. How can this problem be solved?

Is the test submission log:

Versions:
WordPress: 5.3.2
WordPress MS: No
PHP: 7.1.26-mh2
WP Mail SMTP: 1.8.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: The following recipients failed: xxx@bk.ru: Requested action not taken: mailbox unavailable
Failure sending mail. Try again later
Host: smtp.mail.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.0.2r 26 Feb 2019
Apache.mod_security: Yes

Debug:
Mailer: Прочие SMTP
PHPMailer was able to connect to SMTP server but failed while trying to send an email.

SMTP Debug:
2020-01-31 14:37:31 Connection: opening to ssl://smtp.mail.com:465, timeout=10, options=array ()

2020-01-31 14:37:31 Connection: opened

2020-01-31 14:37:32 SERVER -> CLIENT: 220 gmx.com (mrgmxus001) Nemesis ESMTP Service ready

2020-01-31 14:37:32 CLIENT -> SERVER: EHLO vasilyasinitsyna.ru

2020-01-31 14:37:32 SERVER -> CLIENT: 250-gmx.com Hello vasilyasinitsyna.ru [87.242.64.195]250-8BITMIME250-AUTH LOGIN PLAIN250 SIZE 141557760

2020-01-31 14:37:32 CLIENT -> SERVER: AUTH LOGIN

2020-01-31 14:37:32 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2020-01-31 14:37:32 CLIENT -> SERVER: dmFzaWx5YXNpbml0c3luYUBtYWlsLmNvbQ==

2020-01-31 14:37:32 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2020-01-31 14:37:32 CLIENT -> SERVER: WmRzMjNAVXRyZjUx

2020-01-31 14:37:32 SERVER -> CLIENT: 235 Authentication succeeded

2020-01-31 14:37:32 CLIENT -> SERVER: MAIL FROM:<xxx@mail.com>

2020-01-31 14:37:32 SERVER -> CLIENT: 250 Requested mail action okay, completed

2020-01-31 14:37:32 CLIENT -> SERVER: RCPT TO:<xxx@bk.ru>

2020-01-31 14:37:33 SERVER -> CLIENT: 550-Requested action not taken: mailbox unavailable550 Failure sending mail. Try again later

2020-01-31 14:37:33 SMTP ERROR: RCPT TO command failed: 550-Requested action not taken: mailbox unavailable550 Failure sending mail. Try again later

2020-01-31 14:37:33 CLIENT -> SERVER: QUIT

2020-01-31 14:37:33 SERVER -> CLIENT: 221 gmx.com Service closing transmission channel

2020-01-31 14:37:33 Connection: closed

SMTP Error: The following recipients failed: xxx@bk.ru: Requested action not taken: mailbox unavailableFailure sending mail. Try again later
  • This topic was modified 3 hours, 44 minutes ago by Steve Stern.
  • This topic was modified 3 hours, 43 minutes ago by Steve Stern. Reason: removed emails, CODE tags
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