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SMTP not working

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I installed the plug-in in WordPress, activated it, set it up with Gmail and the test email worked perfectly but the general page only shows set-up still.
I don’t see any way to send emails. Please help. I need to send out emails from my website.


Unable to complete setup – 504 timeout error

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Hi,
I’m having trouble with a contact form which uses WP Mail SMTP to send emails. I have tried setting up a new WP install and running the setup wizard, but I’m getting a 504, Gateway Timeout error. I am using the same email address and the credentials are correct. In fact, on the live site the general contact form seems to send emails, although the form does not display a confirmation message (nothing happens on the front end).

I’m looking here before going to the plugin/theme developer (Essential Real Estate/G5 Beyot theme) because I am getting stuck at the set up stage on the new install, before even trying it with forms.

Any thoughts?

Thanks,
Arthur

I can’t load wp-admin/admin.php?page=wp-mail-smtp

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I seem to have a server related problem that I can’t figure out why

I can’t load wp-admin/admin.php?page=wp-mail-smtp

***SPAM*** added to the subject

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Hello

immediately after installing WP Mail SMTP, all the emails that I receive have the subject with the prefix “***SPAM***”.
They don’t go to the spam folder, and that’s very nice, but they have that prefix that is a serious problem because everyone who buys in the shop receives an email with the subject ***SPAM***…
No matter if the email is sent by WooCommerce, or by the Contact Form, every email has that prefix.

This happens only on the server Greengeeks which provides a lot of security measures that honestly, give me always more problems than real safety. But in this case the problem I think is caused by their security measures + something triggered by your plugin, because before using your plugin I didn’t have this problem.

The same set of plugins and the same theme, on other servers like Hostgator, with the same email providers for the reception, don’t give the same problem.

Do you have any idea about the cause of this issue? How could your plugin trigger a safety measure on Greengeeks that would add “***SPAM***” to the subject of the emails? I suppose that prefix is added by the email provider of the receiver, but I have no idea about how it would be related to your plugin. Has someone else had the same problem?

THank. you in advance.

WP Mail SMTP DB tables check has failed

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May I know how to solve the errors messages below as:

Missing tables: wp_wpmailsmtp_tasks_meta, wp_wpmailsmtp_debug_events

WP Mail SMTP is using custom database tables for some of its features. In order to work properly, the custom tables should be created, and it seems they are missing. Please try to re-install the WP Mail SMTP plugin. If this issue persists, please contact our support.
—————————————————————————————-

I’m trying use the methods as reinstall WP SMTP Mail Plugin and another method which is wp_mail_smtp_migration_version, update the value to 1 and save changes. It will also auto changed back the value as 4 after save changed and still remain the same critical error in site healths. Need helps!

Email Test hangs where as same SMTP works well on other plugin

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Hello Team, Thanks for this wonderful plugin.

I have my SMTP server which works well when I use it using Easy Mail SMTP plugin and I can successfully send test email using the plugin Test functionality.

I want to use WP Mail SMTP but somehow with the same SMTP server settings when I try to test email with WP Mail SMTP it simply hangs and goes into the indefinite loop.

I would really appreciate if you can help me on this. I am using following SMTP server

send.one.com
TLS
465

Started having deliveribility issues

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I started having email deliverability issues. I use formidable forms pro/elite. The deliverability issues are under the wp mail smtp settings.

This is the error: “`Heads up! The last email your site attempted to send was unsuccessful.

Email Source: Formidable Forms
Mailer: Other SMTP
SMTP Error: Could not authenticate.
For more details please try running an Email Test or reading the latest`”

I do not know how to fix. I have wp 5.8.2 version and wp mail is 3.2.1

Cannot grant Google Permission

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Hi there,
I followed the steps at (https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/) and set up the plugin. I doubled checked the Client ID and secret id multiple times and it’s using the right Google account.

Once I hit Save settings, the instructions state:

After saving your settings, the page will refresh. You must grant permission before Google allows our plugin to use your Gmail API to send emails.

To do this, scroll to the bottom of the WP Mail SMTP settings page and click the button labeled Allow plugin to send emails using your Google account.

The button Button simply doesn’t appear on my screen. There are also no further steps in the wizard.

When I try to send a test email, I get the following:



Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.4.25
WP Mail SMTP: 3.2.1

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: OpenSSL 1.1.0l  10 Sep 2019
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): 7.52.1

Debug:
Email Source: WP Mail SMTP
Mailer: Google / Gmail
{
  "error": "unauthorized_client",
  "error_description": "Unauthorized"
}

I’m not sure how else to authorize Google.


Extension missing: openssl

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Hi Folks,
I just had the unfortunate need to reinstall WordPress and recover from a backup but now I am having an issue with WP Mail SMTP not being able to send emails. I made no (known) changes to my PHP settings with the WordPress re-install and have even tried to delete WP Mail SMTP and reinstall but I am still getting the same openSSL error.
Any idea what might have changed and where to fix it?
I am running on a Synology NAS, if that helps.

Versions:
WordPress: 5.7.2
WordPress MS: No
PHP: 7.3.24
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: Extension missing: openssl
Host: smtp.mail.me.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: /volume1/web_packages/wordpress/wp-content/plugins/wp-mail-smtp/src/Debug.php:183:bool(true)
SMTPAuth: /volume1/web_packages/wordpress/wp-content/plugins/wp-mail-smtp/src/Debug.php:183:bool(true)

Server:
OpenSSL: No

Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
Extension missing: openssl

SMTP Debug:

Extension missing: openssl

Many thanks, Nigel

Field db_table in Site Health debug_information should be private

Cannot connect with Microsoft 365

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Hi, I switched recently to Microsoft 365. Hence emails are now with Microsoft Exchange. As a result I don´t receive emails from my website anymore. Step1: I tried to sort the problem via the hoster who amended name server settings – this wasn´t successful. Step 2: I then got recommended to use WP Mail SMTP Plug in. However it didn´t work with Microsoft SMTP settings. So I called Microsoft support and the guy tried various things incl app password as described here: https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/#secure-outlook – without success: SMTP error could not authenticate.
My questions:
a. how can I solve this issue after having reached out to hoster and microsoft support without success
b. can I only connect with Microsoft Exchange by using the Pro version?

I´d be gratful for any support on this.

Thanks in advance!

Incorrect “From” settings. Google Workspace.

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Hello, our emails are sending with out problem, but I’m trying to change the “From” and am unable to figure out why it’s not working after hours of testing:

1. I changed the plugin From Email and From Name settings from “A” to “B”.
2. A and B are Google Workspace emails. B is an alias.
3. I cannot get emails to send from B. They still show A. (Although, strangely, the very first test email after changing was partially correct – it was from B, but showed the reply-to as A. The Return Path is checked on. Then all subsequent tests were from A again.)

The plugin is set up with “Other SMTP”. We have Elastic Email via Cloudways.

fyi, I recently noticed that although the emails for “A” match exactly on the Workspace and plugin fields, the names are a bit different. Not sure if that’s important. I don’t know what other settings to check.

Any suggestions for what to try next would be appreciated, thanks!

Woocommerce Permissions Error Sendgrid

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Starting August 18th, after years of no issues, we started receiving the following error associated with Woocommerce emails:
– Mailer: SendGrid Permission denied, wrong credentials

Sample error source: WooCommerce
– /wp-content/plugins/woocommerce/includes/emails/class-wc-email.php (line: 655)

Base wordpress emails, i.e. reset password or test email via tools, work as expected.

We are running multisite with the following settings in the wp-config file:

define('WPMS_ON', true);
define('WPMS_MAIL_FROM', '');
define('WPMS_MAIL_FROM_NAME', '');
define('WPMS_MAILER', 'sendgrid');
define('WPMS_SET_RETURN_PATH', 'true');
define( 'WPMS_SENDGRID_API_KEY', 'xxxx' );

At the site level, we set the from, from name, and domain.

FYI, we’re running the latest versions of Woocommerce (5.9.0) and WordPress (5.8.2).

Are there new, specific, settings we need to include to ensure Woocommerce consumes the proper Sendgrid permissions?

Fatal Error Spark Post

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Hello
I have a Problem with all plugin related sites. If I open for example the WP SMTP Settings page I get following fatal Error:
Uncaught ValueError: Unknown format specifier ” ” in /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Providers/SparkPost/Options.php:44
Stack trace:
#0 /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Providers/SparkPost/Options.php(44): sprintf()
#1 /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Providers/Loader.php(199): WPMailSMTP\Providers\SparkPost\Options->__construct()
#2 /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Providers/Loader.php(102): WPMailSMTP\Providers\Loader->get_entity()
#3 /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Providers/Loader.php(223): WPMailSMTP\Providers\Loader->get_options()
#4 /data/web/e129695/html/wp1/wp-content/plugins/wp-mail-smtp/src/Admin/Area.php(473): WPMailSMTP\Providers\Loader->get_supports_all()
#5 /data/web/e129695/html/wp1/wp-includes/class-wp-hook.php(303): WPMailSMTP\Admin\Area->enqueue_assets()
#6 /data/web/e129695/html/wp1/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#7 /data/web/e129695/html/wp1/wp-includes/plugin.php(470): WP_Hook->do_action()
#8 /data/web/e129695/html/wp1/wp-admin/admin-header.php(102): do_action()
#9 /data/web/e129695/html/wp1/wp-admin/admin.php(239): require_once(‘/data/web/e1296…’)
#10 {main}
 thrown

Could not authenticate

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My outlook email is working fine but my email testing is giving this error below. Does anyone have any advice on how I can fix this issue? Thanks

Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.3.33
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.relisolutions.us
Port: 587
SMTPSecure: string(0) ""
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.1l 24 Aug 2021

Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not authenticate.

SMTP Debug:
2021-12-09 19:57:29 Connection: opening to smtp.relisolutions.us:587, timeout=300, options=array()

2021-12-09 19:57:29 Connection: opened

2021-12-09 19:57:29 SERVER -> CLIENT: 220-custom2.adpixel.biz ESMTP Exim 4.94.2 #2 Thu, 09 Dec 2021 14:57:29 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.

2021-12-09 19:57:29 CLIENT -> SERVER: EHLO relisolutions.us

2021-12-09 19:57:29 SERVER -> CLIENT: 250-custom2.adpixel.biz Hello relisolutions.us [195.201.241.180]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP

2021-12-09 19:57:29 CLIENT -> SERVER: AUTH LOGIN

2021-12-09 19:57:29 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden]

2021-12-09 19:57:29 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden]

2021-12-09 19:57:31 SERVER -> CLIENT: 535 Incorrect authentication data

2021-12-09 19:57:31 SMTP ERROR: Password command failed: 535 Incorrect authentication data

SMTP Error: Could not authenticate.

2021-12-09 19:57:31 CLIENT -> SERVER: QUIT

2021-12-09 19:57:31 SERVER -> CLIENT: 221 custom2.adpixel.biz closing connection

2021-12-09 19:57:31 Connection: closed

SMTP Error: Could not authenticate.

Mailer: SMTP.com error – Relay denied: CANCELLED WP Core

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Suddenly started receiving the below error message.
Mailer: SMTP.com error – Relay denied: CANCELLED WP Core
Haven’t made any changes to the setting on WordPress or server-side.
Wondered how to solve this issue as can no longer receive any e-mails.

action_scheduler_run_queue late to run use a lot of memory

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hello, this thing is to destroy websites, i really don’t know why this cron job is neccery.
is all the time cause errors in the SITE HEALTH SECTION.

and server detected an enormous use of RAM when this cron job try to run…
have an option to give up on this cron? and how to do it, please?

Test mail is sending fine, but contact form does not work no matter what I do

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Test mail is sending fine

Error sending mail “here was an error trying to send your message. Please try again later” with Contact form 7

Email is Yahoo

I deactivate WP Mail SMTP, then fill out a contact form, can send mail successfully

using wp mail smtp screenshots

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Can I use the screenshots that you have shown?

regards

action_scheduler_run_queue

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hello any fix for the action_scheduler_run_queue is late on the health tool of wordpress ? thanks

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