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connection refused (111) when trying to use own mailserver

December 14, 2021, 2:30 am
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So I have my own mailserver and everything works as it should. I have my mailaccounts set up, can send and receive mails with outlook or any other email program and I was able to send mails through wordpress and WP Mail. Yesterday I saw that sending mails stopped 1 month ago, even though I didn’t temper with any settings. I tried re-establishing the connection and checked the settings but I can not find anything suspicious. When sending the testmail I just receive the message that the Mail couldn’t be sent because the smtp-server refused the connection (111).

So it worked 1 month ago and stopped.. I have setup SSL (465) and TLS (587) for my server and do not see anything regarding erros in my mail.log. Anybody can help?

I tried reading through the phpmailer troubleshoot guide.. but the error (111) was not listed.

Anyone has an idea on how to solve this?

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Normal set up, verify app in Google then nothing

December 14, 2021, 3:57 am
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Replies: 0

Hi

Setup of wp-mail-smtp goes well with everything as per the guide as it should be. I get the ‘wants to access your account’ page and I click continue. Then I get redirected back to … the settings for Total Upkeep Backup. Navigating on my WP control panel back to wpmailsmtp and nothing’s happened … I still get the ‘Please first authorise the Gmail mailer below’ in the from email field and am unable to send a test email. No error messages … nothing.

Very confused!

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Mail delivery failed with Yahoo addresses??

December 14, 2021, 6:24 am
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Replies: 0

Hi,

I have a fairly new WP/WooCommerce store and I have WP Mail SMTP installed.

I seem to be getting a ‘Mail delivery failed’ message back to my inbox every time it attempts to send a mail to a customer with a Yahoo/AOL account… It’s happened with two customers now. Gmail, Hotmail etc. seems to be fine.

Error message below:

host mta6.am0.yahoodns.net [98.136.96.91]
SMTP error from remote mail server after pipelined MAIL FROM:<info@sevenmushrooms.co.uk> SIZE=4469:
553 5.7.2 [TSS09] All messages from 185.56.84.3 will be permanently deferred; Retrying will NOT succeed. See https://postmaster.yahooinc.com/error-codes
Reporting-MTA: dns; se15.mailspamprotection.com

Is there anything I can do about this? Thanks very much.

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Test email in promotions tab

December 14, 2021, 7:53 am
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Replies: 0

Hello,

I’m using WP Mail SMTP with Sendinblue SMTP service.
I’m sending a test email but i receive this in promotions tab inside Gmail.
Can you give me support?

Thank you

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How can u export in colums the form content?

December 14, 2021, 11:16 am
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Replies: 0

How can i export each data from the repository forms in excel columns?

thanks! 🙂

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Getting DMARC emails after adding it to my A Record

December 14, 2021, 3:43 pm
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Replies: 0

So I was trying to fully set this plugin up and DMARC seemed to be a step I was missing.

So I found the walk-thru and successfully added the DMARC record to my A Records.

But now these last few weeks I have been getting an email every few days in regards to DMARC Support.

From: noreply-dmarc-support@google.com
Date: December 12, 2021 at 7:11:06 AM EST
To: “Ohio Cannabis.com” <email@ohiocannabis.com>
Subject: Report domain: ohiocannabis.com Submitter: google.com Report-ID: 3350976091367623593

So is this good or bad or some kind of error?

There is a zip attachment that always come with them, but it’s just a page of code and I can’t seem to figure it out.

What do I need to do to fix this?

I’d prefer to not keep getting these emails every few days.

Thanks!

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Asking about a review inside WooCommerce interfaces

December 14, 2021, 11:59 pm
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Replies: 0

Just an opinion.
I think that requesting a review of the plugin inside the interface of WooCommerce looks a bit ugly (visually).
Maybe, it would be better to show this request on a restricted set of pages in wp-admin where the visual result will be more predictable (Dashboard, default ‘Settings” pages, etc.). Own pages of the plugin also fit, btw.

Example: https://www.dropbox.com/s/c48mhazms7nqdhr/Screenshot_2021-12-15_10-36-14.png?dl=0

Thx for the plugin, anyway. GL

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Godaddy Email Connection Refused

December 15, 2021, 8:46 am
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Replies: 0

Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.3.30
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtpout.secureserver.net
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Apache.mod_security: No

Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

SMTP Debug:
2021-12-15 16:44:18 Connection: opening to ssl://smtpout.secureserver.net:465, timeout=300, options=array()

2021-12-15 16:44:24 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtpout.secureserver.net:465 (Connection refused) [/home/qx4zd0prjwyj/public_html/wp-includes/PHPMailer/SMTP.php line 388]

2021-12-15 16:44:24 SMTP ERROR: Failed to connect to server: Connection refused (111)

SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Test mail is sending, but Order Emails not after woocommerce update

December 16, 2021, 1:46 am
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Replies: 0

Hi!

Today I my emails stopped sending from the woocommerce order emails to OUR customers are okay, but new order notification emails are not reaching us.

SMTP SMTP data not accepted error

But our provider sees no error at all.

Please help!

Bestr Regards!

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Disabling admin notifications?

December 16, 2021, 3:30 am
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Replies: 0

Firstly, thanks for creating such a reliable plugin – the Lite version has always worked for me across different sites and setups.

I have a WooCommerce-based subscription website which generates a lot of scheduled actions (sub renewals etc) in the Action Scheduler.

The load on the server can get quite high, so I’m looking at optimising as much as possible by removing unnecessary tasks.

I notice in the scheduled actions a lot of instances of the following hook:

wp_mail_smtp_admin_notifications_update

At times it runs about three or four times in a five minute window, other times it’s every few hours.

Im guessing from the name it’s querying something to generate a quick report or send a notification to admin users? As I get full logging from the SMTP provider (Send In Blue), I don’t have any need for the dashboard widget, so I turn this off in settings.

Is the hook mentioned above to do with the dashboard widget, or something else?

If it is, it shouldn’t be firing if the widget is not enabled.

If it’s something else, can you please explain:

A) what it actually is doing
B) if it’s safe to disable
C) how to disable it

Thanks in advance.

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Woocommerce emails

December 16, 2021, 5:36 am
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Replies: 0

Trying to get woocommerce email add_filter to work.
Doesn’t seem to work with WP Mail SMTP. How can I fix this?

following code added into my functions.php file

add_filter( 'woocommerce_email_from_address', function( $from_email, $wc_email ){
    if( $wc_email->id == 'customer_new_account' || $wc_email->id == 'customer_note' || $wc_email->id =='new_order')
        $from_email = 'no-reply@mydomain.com';
        
    return $from_email;
}, 10, 2 );
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SMTP Error: Could not authenticate.

December 16, 2021, 10:47 pm
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Replies: 0

Getting this error i am also using wordfence , just switch basic firewall to learning mode but still unable to receive mails

Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.4.26
WP Mail SMTP: 3.2.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.gmail.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
Apache.mod_security: No

Debug:
Email Source: WP Core
Mailer: Other SMTP
SMTP Error: Could not authenticate.
Email Source: Wordfence Security
Mailer: Other SMTP
SMTP Error: Could not authenticate.
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: Could not authenticate.

SMTP Debug:
2021-12-17 06:45:18 Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array()

2021-12-17 06:45:19 Connection: opened

2021-12-17 06:45:19 SERVER -> CLIENT: 220 smtp.gmail.com ESMTP hr11sm2438173ejc.108 – gsmtp

2021-12-17 06:45:19 CLIENT -> SERVER: EHLO http://www.wemoveautoz.ca

2021-12-17 06:45:19 SERVER -> CLIENT: 250-smtp.gmail.com at your service, [198.187.31.44]250-SIZE 35882577250-8BITMIME250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH250-ENHANCEDSTATUSCODES250-PIPELINING250-CHUNKING250 SMTPUTF8

2021-12-17 06:45:19 CLIENT -> SERVER: AUTH LOGIN

2021-12-17 06:45:19 SERVER -> CLIENT: 334 VXNlcm5hbWU6

2021-12-17 06:45:19 CLIENT -> SERVER: [credentials hidden]

2021-12-17 06:45:19 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

2021-12-17 06:45:19 CLIENT -> SERVER: [credentials hidden]

2021-12-17 06:45:20 SERVER -> CLIENT: 534-5.7.9 Application-specific password required. Learn more at534 5.7.9 https://support.google.com/mail/?p=InvalidSecondFactor hr11sm2438173ejc.108 – gsmtp

2021-12-17 06:45:20 SMTP ERROR: Password command failed: 534-5.7.9 Application-specific password required. Learn more at534 5.7.9 https://support.google.com/mail/?p=InvalidSecondFactor hr11sm2438173ejc.108 – gsmtp

SMTP Error: Could not authenticate.

2021-12-17 06:45:20 CLIENT -> SERVER: QUIT

2021-12-17 06:45:20 SERVER -> CLIENT: 221 2.0.0 closing connection hr11sm2438173ejc.108 – gsmtp

2021-12-17 06:45:20 Connection: closed

SMTP Error: Could not authenticate.

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restore plugin settings

December 17, 2021, 8:47 am
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Replies: 0

I deactivated this plugin while troubleshooting. Upon reactivation, license key is lost. I restored the plugin from backups with no improvement.
Is the license key anywhere within files?

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DMARC alert on site health check

December 19, 2021, 12:15 pm
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Replies: 0

Hello,

I believe I did setup all correct, but DMARC warning always show on the site health check page. See this: https://ibb.co/jMTPzKX

I select other SMTP from my web host provider Dreamhost. Host and value on DNS are correctly inputted. Why the warning still persists?

Please advise. Thanks in advance!

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No Emails being sent by SMTP

December 19, 2021, 6:00 pm
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Replies: 0

No order emails are coming through from the website. I have been through and reconfigured the plugin but nothing is working. What can be done to fix this as we have multiple orders per day and we are not being notified?

See Error Log below –

Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.4.26
WP Mail SMTP: 3.0.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: The following recipients failed: cameron@brightlightmarketing.com.au: : Recipient address rejected: Invalid-Sender-IP.
Host: relay.hes.trendmicro.com
Port: 25
SMTPSecure: string(0) ""
SMTPAutoTLS: bool(false)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.1.1l FIPS 24 Aug 2021
Apache.mod_security: No

Debug:
Email Source: WP Mail SMTP
Mailer: Other SMTP
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Email Source: WP Mail SMTP
Mailer: Other SMTP
SMTP Error: The following recipients failed: cameron@brightlightmarketing.com.au: : Recipient address rejected: Invalid-Sender-IP.

SMTP Debug:
2021-12-20 01:49:57 Connection: opening to relay.hes.trendmicro.com:25, timeout=300, options=array()

2021-12-20 01:49:57 Connection: opened

2021-12-20 01:49:58 SERVER -> CLIENT: 220 relay1.hes.trendmicro.com ESMTP TrendMicro Hosted Email Security

2021-12-20 01:49:58 CLIENT -> SERVER: EHLO uniformsolutionsmackay.com.au

2021-12-20 01:49:58 SERVER -> CLIENT: 250-relay1.hes.trendmicro.com250-PIPELINING250-SIZE 52428800250-ETRN250-STARTTLS250-ENHANCEDSTATUSCODES250 8BITMIME

2021-12-20 01:49:58 CLIENT -> SERVER: MAIL FROM:<orders@uniformsolutionsmackay.com.au>

2021-12-20 01:49:58 SERVER -> CLIENT: 250 2.1.0 Ok

2021-12-20 01:49:58 CLIENT -> SERVER: RCPT TO:<cameron@brightlightmarketing.com.au>

2021-12-20 01:49:58 SERVER -> CLIENT: 554 5.7.1 <cameron@brightlightmarketing.com.au>: Recipient address rejected: Invalid-Sender-IP.

2021-12-20 01:49:58 SMTP ERROR: RCPT TO command failed: 554 5.7.1 <cameron@brightlightmarketing.com.au>: Recipient address rejected: Invalid-Sender-IP.

2021-12-20 01:49:58 CLIENT -> SERVER: QUIT

2021-12-20 01:49:58 SERVER -> CLIENT: 221 2.0.0 Bye

2021-12-20 01:49:58 Connection: closed

SMTP Error: The following recipients failed: cameron@brightlightmarketing.com.au: <cameron@brightlightmarketing.com.au>: Recipient address rejected: Invalid-Sender-IP.
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cURL error 56: Received HTTP code 403 from proxy after CONNECT

December 20, 2021, 1:46 am
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Replies: 0

(I am a Japanese who is not good at English. I’m writing this question with machine translation, so please ask me if you have any difficulty reading it.)
I am using a WordPress server and a proxy server.
When I sent a test email using wp mail smtp plugin and SendGrid, I got the following error message.


Domain check result
cURL error 56: Received HTTP code 403 from proxy after CONNECT

Probably, the reason is that the domain of the API to check the domain is not registered in the proxy server.
What kind of domain name should I register with the proxy?
You can also use wildcards to register domain.

  • This topic was modified 10 hours, 16 minutes ago by postasinomata.
  • This topic was modified 10 hours, 16 minutes ago by postasinomata.
  • This topic was modified 10 hours, 15 minutes ago by postasinomata.
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Unable to send out email

December 20, 2021, 9:16 pm
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Replies: 0

Tried using many methods and gave up, all roughly the same error.
Now trying to use sendgrid and gotten this error.

Versions:
WordPress: 5.8.2
WordPress MS: No
PHP: 7.3.33
WP Mail SMTP: 3.2.1

Params:
Mailer: sendgrid
Constants: No
Api Key: Yes

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WP SMTP Mail not working with Wordfence

December 22, 2021, 12:52 am
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Replies: 0

I manage over 20 sites (with WP Mail SMTP installed) on different hosting servers, at different large hosting companies. They all have timely updates, everything is under control. Since installing Wordfence, I’ve had the following issue:
every few days I find an error in the admin interface bar (see screenshot attached). I open the error and see that the error is coming from Wordfence (see the screenshot attached). I look in the “error event” and see the same message in the log (see the screenshot attached).
The idea is that this line is always displayed (/wp-content/plugins/wordfence/lib/wordfenceClass.php (line: 7161)). (see screenshot attached). Can you check what this is about?
I’ve searched the internet before and there are a lot of complaints about exactly the same issue.
The people at Wordfence analyzed the case and sent it to you with the answer: https://wordpress.org/support/topic/wp-smtp-mail-not-working-with-wordfence/#post-15186024

Thanks!

Attachments: https://mega.nz/folder/PppCAJqB#M1r8yYn5MaZ-nyhjWbxVwQ

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Theme conflict

December 22, 2021, 5:23 am
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Replies: 0

Hi,

I use WPForms + WP Mail SMTP

Can you see in the attached error message why this particular theme (Renovate theme) doesn’t accept the WP Mail SMTP settings? If i change to a WordPress Default theme it works.

Best regards,
Fredrik

2021-12-22 12:24:52 CLIENT -> SERVER: QUIT
2021-12-22 12:24:52 SERVER -> CLIENT: 52176:140FC19214004010F1030000, 20.50032:140FC19284174010F1030000, 0.35180:00000000, 255.23226:00000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:0A000000, 0.35250:00000000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:8E000000, 1.36674:32000000, 1.61250:00000000, 1.45378:93000000, 1.44866:01000000, 16.55847:FA000000, 17.43559:0000000090030000000000000000000000000000, 20.52176:140FC1921400101060000000, 20.50032:140FC1928417F01F80030400, 0.35180:0A000000, 255.23226:0A00B680, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:02000000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:00000000, 0.38698:05000780, 1.41134:46000000, 7.36354:010000000000010B86000000, 0.37692:86000000, 0.37948:86000000, 5.33852:00000000534D545000000000, 7.36354:010000000000010901000000, 4.56248:DC040000, 7.40748:010000000000010B01000000, 7.57132:000000000000000086000000, 1.63016:32000000, 4.39640:DC040000, 8.45434:FE7F0600F896B44A000000000000000000000000, 1.46798:04000000, 5.10786:0000000031352E32302E343830312E3032303A484531503139334D42303133393A62613232646637342D316162312D343336372D623862362D6462653938663936303562643A343532323800, 7.51330:052D270E46C5D9085C0B0A0E, 0.39570:1A010480, 1.55954:0A000000, 0.49266:02000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:7A000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 255.1750:03003866, 255.31418:D8020000, 0.22753:B7000000, 255.21817:DC040000, 0.64418:DD020000, 4.39842:DC040000, 0.41586:0A002D67, 4.60547:DC040000, 0.21966:C1000000, 4.30158:DC040000 [Hostname=HE1P193MB0139.EURP193.PROD.OUTLOOK.COM]221 2.0.0 Service closing transmission channel
2021-12-22 12:24:52 SMTP ERROR: QUIT command failed: 52176:140FC19214004010F1030000, 20.50032:140FC19284174010F1030000, 0.35180:00000000, 255.23226:00000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:0A000000, 0.35250:00000000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:8E000000, 1.36674:32000000, 1.61250:00000000, 1.45378:93000000, 1.44866:01000000, 16.55847:FA000000, 17.43559:0000000090030000000000000000000000000000, 20.52176:140FC1921400101060000000, 20.50032:140FC1928417F01F80030400, 0.35180:0A000000, 255.23226:0A00B680, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:02000000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:00000000, 0.38698:05000780, 1.41134:46000000, 7.36354:010000000000010B86000000, 0.37692:86000000, 0.37948:86000000, 5.33852:00000000534D545000000000, 7.36354:010000000000010901000000, 4.56248:DC040000, 7.40748:010000000000010B01000000, 7.57132:000000000000000086000000, 1.63016:32000000, 4.39640:DC040000, 8.45434:FE7F0600F896B44A000000000000000000000000, 1.46798:04000000, 5.10786:0000000031352E32302E343830312E3032303A484531503139334D42303133393A62613232646637342D316162312D343336372D623862362D6462653938663936303562643A343532323800, 7.51330:052D270E46C5D9085C0B0A0E, 0.39570:1A010480, 1.55954:0A000000, 0.49266:02000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:7A000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 255.1750:03003866, 255.31418:D8020000, 0.22753:B7000000, 255.21817:DC040000, 0.64418:DD020000, 4.39842:DC040000, 0.41586:0A002D67, 4.60547:DC040000, 0.21966:C1000000, 4.30158:DC040000 [Hostname=HE1P193MB0139.EURP193.PROD.OUTLOOK.COM]221 2.0.0 Service closing transmission channel
2021-12-22 12:24:52 Connection: closed

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Message send failure notification?

December 23, 2021, 5:25 am
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Replies: 0

Hello. I was just wondering if it was possible to get notified via email when an email fails to send from a contact form on my websites? Currently I need to go into each side and look manually. I am on the free version. Thanks in advance!

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