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Problem while sending a mail

May 28, 2018, 7:54 am
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Replies: 1

The following SMTP-Configuration had been done (data are correct, sending a test mail -> an error occurs with the following log)
(the data for authentification are correct) (the site is not live)

Why can’t I send emails from WordPress???

Versions:
WordPress: 4.9.6
WordPress MS: Yes
PHP: 7.1.17-1+ubuntu16.04.1+deb.sury.org+1
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-05-28 14:32:18 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
)
2018-05-28 14:32:18 Connection: opened
2018-05-28 14:32:18 SERVER -> CLIENT: 220 LO2P265CA0171.outlook.office365.com Microsoft ESMTP MAIL Service ready at Mon, 28 May 2018 14:32:18 +0000
2018-05-28 14:32:18 CLIENT -> SERVER: EHLO http://www.propain-bikes.com
2018-05-28 14:32:18 SERVER -> CLIENT: 250-LO2P265CA0171.outlook.office365.com Hello [62.245.172.156]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-05-28 14:32:18 CLIENT -> SERVER: STARTTLS
2018-05-28 14:32:18 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2018-05-28 14:32:18 CLIENT -> SERVER: EHLO http://www.propain-bikes.com
2018-05-28 14:32:18 SERVER -> CLIENT: 250-LO2P265CA0171.outlook.office365.com Hello [62.245.172.156]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-05-28 14:32:18 CLIENT -> SERVER: AUTH LOGIN
2018-05-28 14:32:18 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-05-28 14:32:18 CLIENT -> SERVER: aW5mb0Bwcm9wYWluLWJpa2VzLmNvbQ==
2018-05-28 14:32:18 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-05-28 14:32:18 CLIENT -> SERVER: TWF0YWxhaHViYTA4MTUh
2018-05-28 14:32:24 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [LO2P265CA0171.GBRP265.PROD.OUTLOOK.COM]
2018-05-28 14:32:24 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [LO2P265CA0171.GBRP265.PROD.OUTLOOK.COM]
2018-05-28 14:32:24 SMTP Error: Could not authenticate.
2018-05-28 14:32:24 CLIENT -> SERVER: QUIT
2018-05-28 14:32:24 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2018-05-28 14:32:24 Connection: closed
2018-05-28 14:32:24 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Mailgun connection forcing inline images as attachments

May 28, 2018, 8:40 am
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Replies: 0

Hi,

I’ve always used your plugin to connect with Mailgun via SMTP on my development machine. Due to SSL issues, I had to switch to the Mailgun connection option. Once I did that, I noticed that messages that I was sending with inline images were arriving with the images as attachments.

I spoke to Mailgun support and they said that it was arriving on their side with the images as attachments. A quick look at your Mailgun class shows that it is indeed your plugin that is doing the switch.

It would be great if you could modify it to respect the content-disposition of the messages.

Keep up the great work!

Cheers,
Vinny

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Cookies and GDPR

May 28, 2018, 3:09 pm
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Replies: 1

Can you please confirm what cookies are set in the WP Mail SMTP by WPForms plugin? And what they are used for? And is the plugin GDPR compliant? Thanks very much.

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Cannot send Test Mail

May 28, 2018, 11:50 pm
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Replies: 0

I’ve already set the From Email and From Name in WP Mail SMTP settings, but I still can’t send test email.
Here’s the debug log

Versions:
WordPress: 4.9.6
WordPress MS: No
PHP: 5.5.9-1ubuntu4.24
WP Mail SMTP: 1.2.5

Params:
Mailer: sendgrid
Constants: Yes
Api Key: Yes

Debug:
The from object must be provided for every email send. It is an object that requires the email parameter, but may also contain a name parameter. e.g. {“email” : “example@example.com”} or {“email” : “example@example.com”, “name” : “Example Recipient”}. – from.email; http://sendgrid.com/docs/API_Reference/Web_API_v3/Mail/errors.html#message.from

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Return-Path not working

May 29, 2018, 5:13 am
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Replies: 0

Hi!
No matter if the Return-Path checkbox is checked or unchecked the return path always results to the same address (SMTP username).
It should take the “From Email” address when the box is checked, but it doesn’t.
=/

Thanks for you help!
Ben

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Problems with grant acces

May 29, 2018, 8:58 am
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Replies: 0

Versions:
WordPress: 4.9.6
WordPress MS: No
PHP: 7.1.16
WP Mail SMTP: 1.2.5

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: Yes
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): Yes

Debug:
Error while sending via Gmail mailer: {
“error”: “invalid_grant”,
“error_description”: “Token has been expired or revoked.”
}

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Sending multiple mails only sending 1

May 30, 2018, 2:47 am
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Replies: 0

Hello,
Today I noticed that whenever I try to post a comment I don’t get an email telling me I have to subscribe for the notifications nor do I get mail when someone replied on my comment.

I am using wpdiscuz and a mail log plugin.

Whenever I comment and subscribe or when I reply, I see the emails in the log being send out but they never arrive.
That is for the mail going to the commentor.
The mail to first mail send is the one for the author of the post and that one does arrive.

Then I send a test message to myself (to the email address i used for the comment) and than it works fine.

So current conclusion is that when wordpress tries to send multiple emails right after eachother it seems to fail on all mail except the first one.
I don’t get error messages either.

Kind regards,

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Why outlook can not receive email form sendgrid or Mailgun

May 30, 2018, 10:57 am
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Replies: 0

Why outlook Email can not receive email form sendgrid or Mailgun.
I send a Test Email with gmail is working
but for hotmail is can not receive anymail.
What should I do, Help me pls.

Thank
Nicekung

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Plugin send test message, but not receive email form

May 30, 2018, 5:15 pm
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Replies: 0

Hi, iv install this plugin on localhost, i testing, send test meesage and test is ok, without any error, but on my mail i donr receive email form.

This is a message when i sen a test:
Test Message Sent

The result was:

bool(true)

The full debugging output is shown below:

object(PHPMailer)#7294 (76) {
[“Version”]=>
string(6) “5.2.22”
[“Priority”]=>
NULL
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “7bit”
[“ErrorInfo”]=>
string(0) “”
[“From”]=>
string(21) “xxxxxxxxxxx@gmail.com”
[“FromName”]=>
string(12) “My site”
[“Sender”]=>
string(0) “”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(48) “WP Mail SMTP: Test mail to xxxxxxxx@gmail.com”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“Ical”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
”
[“MIMEHeader”:protected]=>
string(266) “Date: Wed, 30 May 2018 23:25:54 +0000
From: Dubai Portal
Message-ID: <2002b43d5f4f97caadd5a6ba05e4ddb7@92.55.66.68>
X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
”
[“mailHeader”:protected]=>
string(84) “To: xxxxxxxxx@gmail.com
Subject: WP Mail SMTP: Test mail to xxxxxxxxx@gmail.com
”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “mail”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(31) “Wed, 30 May 2018 23:25:54 +0000”
[“Host”]=>
string(9) “localhost”
[“Port”]=>
int(25)
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(3) “tls”
[“SMTPAutoTLS”]=>
bool(true)
[“SMTPAuth”]=>
bool(false)
[“SMTPOptions”]=>
array(0) {
}
[“Username”]=>
string(0) “”
[“Password”]=>
string(0) “”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(300)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“do_verp”]=>
bool(false)
[“AllowEmpty”]=>
bool(false)
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“DKIM_private_string”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
NULL
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(21) “xxxxxxxx@gmail.com”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(0) {
}
[“all_recipients”:protected]=>
array(1) {
[“xxxxxxx@gmail.com”]=>
bool(true)
}
[“RecipientsQueue”:protected]=>
array(0) {
}
[“ReplyToQueue”:protected]=>
array(0) {
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“lastMessageID”:protected]=>
string(46) “<2002b43d5f4f97caadd5a6ba05e4ddb7@92.55.66.68>”
[“message_type”:protected]=>
string(5) “plain”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_2002b43d5f4f97caadd5a6ba05e4ddb7”
[2]=>
string(35) “b2_2002b43d5f4f97caadd5a6ba05e4ddb7”
[3]=>
string(35) “b3_2002b43d5f4f97caadd5a6ba05e4ddb7”
}
[“language”:protected]=>
array(0) {
}
[“error_count”:protected]=>
int(0)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_extracerts_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
[“uniqueid”:protected]=>
string(32) “2002b43d5f4f97caadd5a6ba05e4ddb7”
}

The SMTP debugging output is shown below:

  • This topic was modified 2 hours, 25 minutes ago by demisoski72.
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mail trying to send on port 26, reagrdless of authentication settings

May 31, 2018, 4:46 am
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Replies: 0

hello there,

WORDPRESS Version 4.9.6
PLUGIN Version 1.2.5

I’m getting an SMTP connect() failed error when trying to send a test email, i have the correct username and password for the account, and have noticed that when i change the authentication settings, the debug info says this, regardless of the authentication/encryption setting:

ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: mail.****SERVER****.com
Port: 26
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

am i correct in thinking that the port should change to 465 when i have the settings set to authenticate using TLS/SSL?

thanks in advance

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Connection: Failed to connect to server. Error number 2.

May 31, 2018, 5:35 am
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Replies: 0

Good Morning Slava
About a week ago our email stopped working. I have contacted our hosting provider (Inmotion) and they indicated that there is a problem with the plugin. Can you please help me determine the root cause/resolution to this issue?
Thanks in advance
Renee
_____________________

Versions:
WordPress: 4.9.6
WordPress MS: No
PHP: 7.1.15
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: mail.t2j.org
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-05-31 12:03:32 Connection: opening to ssl://mail.t2j.org:465, timeout=300, options=array (
)
2018-05-31 12:03:32 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:
error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
2018-05-31 12:03:32 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): Failed to enable crypto
2018-05-31 12:03:32 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://mail.t2j.org:465 (Unknown error)
2018-05-31 12:03:32 SMTP ERROR: Failed to connect to server: (0)
2018-05-31 12:03:32 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Does this work with Amazon SES?

May 31, 2018, 5:34 pm
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Replies: 1

I’m currently using this with Elastic Email, but considering Amazon SES

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Unable to send email

June 1, 2018, 5:49 am
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Replies: 1

Hi, I am using learndash plugin to deliver content and when buyers sign up, they are supposed to get an email with their username and password.

I have configured the SMTP settings in WP Mail (and double checked these with 1and1 support just in case) and it does not send.

If I remove WP SMTP, I can manually add a user to my wordpress and wordpress sends the username email.

When I send a test email from WP SMTP, I get the error:
The page you are looking for is temporarily unavailable.
Please try again later.
6c3c50bccd07516bcb39191096de0569 764d287ec9b0ed3349cd919dc56c049b fd108eaf5ae67f1a0e8a48d6dc69ca87

The email config I’m adding to SMTP works as I have this set up already using another email client.

I’ve deactivated all other plugins, tested and reactivated.

I’m stuck!

Thanks in advance for any help you can provide 🙂

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PHP upgrading

June 4, 2018, 7:16 am
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Replies: 0

We want to upgrade this site to PHP v7 but the only plug-in that the report says doesn’t support it is WP Mail SMTP. Can you advise please?

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Feature Request: Log & Debug

June 4, 2018, 10:19 am
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Replies: 0

Any chance you’ll add a screen that’ll show logs and emails?

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Interfering with WordPress password reset

June 5, 2018, 4:07 pm
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Replies: 0

When users try to reset their passwords they get this message “The email could not be sent. Possible reason: your host may have disabled the mail() function.”

I’ve checked with my host and they confirmed that it is your plugin that is causing this error.

Note: this is not interfering with form submissions.

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test email sending fail, no smtp debug log

June 5, 2018, 9:38 pm
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Replies: 0

i was trying out the test email function of wp mail smtp and i got an error. But there’s nothing listed in the smtp debug section. Where else could i check the issue below?

Thanks

Versions:
WordPress: 4.9.6
WordPress MS: No
PHP: 5.6.35
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.mandrillapp.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
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wp_mail() doesn’t use settings from WP Mail SMTP plugin

June 6, 2018, 2:25 am
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Replies: 0

I installed and setup the plugin a while ago. Everything works great. New users, new orders and any kind of email notification are sent from the custom SMTP I used.

However, I had to use the buildin function wp_mail for a custom event notification and the sender is as “noreply@testmail.com”. So, the mail fails to reach the destination.


    $to = 'email1,email2,email3';
    $subject = 'This is a subject';
    $body = 'Here is a body';
    $body .= '<br><br><br>';
    $body .= 'Let's add another body';
    $headers = array('Content-Type: text/html; charset=UTF-8');
 
    wp_mail( $to, $subject, $body, $headers );

Any idea what is going wrong?

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Multipart emails via mailgun not working

June 6, 2018, 8:56 am
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Replies: 0

I am trying to set up sending of multipart emails for improved email deliverability.

I set this up following instructions here, substituting wp_mail for mail: http://webcheatsheet.com/PHP/send_email_text_html_attachment.php

This works when the WP Mail SMTP plugin is disabled but results in an error when it is enabled.

Does WP Mail SMTP support the sending of multipart emails via Mailgun? If so how can I get this to work?

Thanks,

John

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Email is sent twice

June 6, 2018, 12:03 pm
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Replies: 0

HI,

Every email I send is sent twice. For instance, I tryed the test email to my other email account and got two emails. Can you help me solve this?

Regards and thanks
A Jorge

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