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Test fails but I do receive the test email.

August 29, 2018, 9:52 am
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Replies: 0

Hello,

I’m trying to get SMTP to work on my WordPress/Woocommerce install.

The test fails but I do receive the test email. I’m testing on my staging area, the website is behind a htpasswd.

I had to disable password encryption for the test mail to get send.

Here’s the anonymised log :

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.0.30-0ubuntu0.16.04.1
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: Yes
ErrorInfo: 
Host: auth.smtp.1and1.fr
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-08-29 16:20:34	Connection: opening to ssl://auth.smtp.1and1.fr:465, timeout=300, options=array (
)
2018-08-29 16:20:34	Connection: opened
2018-08-29 16:20:34	SERVER -> CLIENT: 220 kundenserver.de (mreue004) Nemesis ESMTP Service ready
2018-08-29 16:20:34	CLIENT -> SERVER: EHLO my.domain.url
2018-08-29 16:20:34	SERVER -> CLIENT: 250-kundenserver.de Hello my.domain.url [XXX.XXX.XXX.XXX]
250-AUTH LOGIN PLAIN
250 SIZE 69920427
2018-08-29 16:20:34	CLIENT -> SERVER: AUTH LOGIN
2018-08-29 16:20:34	SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-08-29 16:20:34	CLIENT -> SERVER: bWljaGVsQG1hZGVpbmZyYW5jZWJveC5jb20=
2018-08-29 16:20:34	SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-08-29 16:20:34	CLIENT -> SERVER: YVZ3NlhiNjY+VA==
2018-08-29 16:20:34	SERVER -> CLIENT: 235 Authentication succeeded
2018-08-29 16:20:34	CLIENT -> SERVER: MAIL FROM:
2018-08-29 16:20:34	SERVER -> CLIENT: 250 Requested mail action okay, completed
2018-08-29 16:20:34	CLIENT -> SERVER: RCPT TO:
2018-08-29 16:20:34	SERVER -> CLIENT: 250 OK
2018-08-29 16:20:34	CLIENT -> SERVER: DATA
2018-08-29 16:20:34	SERVER -> CLIENT: 354 Start mail input; end with .
2018-08-29 16:20:34	CLIENT -> SERVER: Date: Wed, 29 Aug 2018 16:20:34 +0000
2018-08-29 16:20:34	CLIENT -> SERVER: To: mypersonalemail@gmail.com
2018-08-29 16:20:34	CLIENT -> SERVER: From: My Site Name 
2018-08-29 16:20:34	CLIENT -> SERVER: Subject: WP Mail SMTP: Test email to mypersonalemail@gmail.com
2018-08-29 16:20:34	CLIENT -> SERVER: Message-ID: 
2018-08-29 16:20:34	CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 1.3.3
2018-08-29 16:20:34	CLIENT -> SERVER: MIME-Version: 1.0
2018-08-29 16:20:34	CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8
2018-08-29 16:20:34	CLIENT -> SERVER:
2018-08-29 16:20:34	CLIENT -> SERVER: This email was sent by Other SMTP mailer, and generated by the WP Mail SMTP WordPress plugin.
2018-08-29 16:20:34	CLIENT -> SERVER:
2018-08-29 16:20:34	CLIENT -> SERVER: .
2018-08-29 16:20:34	SERVER -> CLIENT: 250 Requested mail action okay, completed: id=0LtBsd-1fo0cb1hcJ-012nJp
2018-08-29 16:20:34	CLIENT -> SERVER: QUIT
2018-08-29 16:20:34	SERVER -> CLIENT: 221 kundenserver.de Service closing transmission channel
2018-08-29 16:20:34	Connection: closed
  • This topic was modified 1 hour, 38 minutes ago by Xurok.
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Amazon SES SMTP

August 30, 2018, 2:46 am
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Replies: 0

https://wpforms.com/docs/how-to-set-up-smtp-using-the-wp-mail-smtp-plugin/#provider-settings
Surely Amazon SMTP is a common method for sending site emails?

How do I configure it?

I’ve tried connecting but get the error:
Server:
OpenSSL: Yes
SMTP Debug:
2018-08-30 09:40:31 Connection: opening to email-smtp.us-west-2.amazonaws.com:587, timeout=300, options=array (
)
2018-08-30 09:40:31 Connection: opened
2018-08-30 09:40:31 SERVER -> CLIENT: 220-vps.lab41.co ESMTP Exim 4.91 #1 Thu, 30 Aug 2018 10:40:31 +0100
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.

I have the exact setup as per this video (https://www.youtube.com/watch?v=Znm6SixD56Y) i.e. correct region, correct ports, correct user created, etc.

Any ideas or help is appreciated. I need to use SMTP rather than Web api so it preserves various header templates.

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WP SMTP Mail delivery error

August 30, 2018, 8:10 am
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Replies: 0

For several months now since the update to WordPress 4.9.7 i have been experiencing issues with the WP Mail plugin showing an error on login.

EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

Mailer: Other SMTP
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Consider running an email test after fixing it.

Trying to send emails from the site fails, and as soon as I ran a test its successful and the error disappears. Emails then started working again. When i log out and log back in the error returns again.

This has now got much worse and the emails are now no longer sending at all. When i test sending multiple emails from the site contact page the site hangs, and the error reappears.

Please help.

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25 or 587?

August 30, 2018, 9:05 am
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Replies: 0

Hi,

We followed step by step all your instructions on how to set up WP Mail SMTP with SendGrid but with no positive results.

No email is sent at all and furthermore when resending the form to a customer it emails it the the admin email instead.

Could it be an issue with port 25?

Any other advice?

Thanks

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EMAIL DELIVERY ERROR

August 30, 2018, 9:30 am
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Replies: 0

Hi, this message is showing in my wp-admin area:

Mailer: Gmail
{
 "error": {
  "errors": [
   {
    "domain": "global",
    "reason": "invalidArgument",
    "message": "Invalid to header"
   }
  ],
  "code": 400,
  "message": "Invalid to header"
 }
}

Can someone help? Thanks!

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Is this plugin works with gmail configured with DMARC?

August 31, 2018, 12:28 am
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Replies: 0

I´m using GSuite and i want to config DMARC records.
I just want to know if i need to configure something more to my clients receive when i send mails from wp smtp configured.
Using Gsuite with DMARC security, will mails arrive on clients inbox? Do i need to config something specific on plugin?

About DMARC: https://support.google.com/a/answer/2466580

Thank you in advance.

  • This topic was modified 1 hour, 58 minutes ago by Mac.
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Sending WooCommerce E-Mail from different mail sender

September 3, 2018, 4:52 am
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Replies: 0

Hi!
I have set up the plugin and it’s working. But I need to have several email senders for different WooCommerce Mails, e.g.:
Order received = order@shop.com
Order paid = payment@shop.com
Account confirmation: info@shop.com

I added the following script to my functions.php, but unfortunatly it is not working:
add_filter( ‘woocommerce_email_from_address’, function( $from_email, $wc_email ){
if( $wc_email->id == ‘customer_processing_order’ )
$from_email = ‘order@shop.com’;

return $from_email;
}, 99, 2 );

// WooCommerce Absender Mail Adresse bei Zahlungsbestätigung
add_filter( ‘woocommerce_email_from_address’, function( $from_email, $wc_email ){
if( $wc_email->id == ‘customer_completed_order’ )
$from_email = ‘payment@shop.com’;

return $from_email;
}, 10, 2 );

I would appreciate your help!

Greetings,
Jasmin

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send mail via smtp.yandex.com issue

September 3, 2018, 6:12 am
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Replies: 0

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.2.9
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.yandex.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-09-03 13:07:29 Connection: opening to ssl://smtp.yandex.com:465, timeout=300, options=array (
)
2018-09-03 13:07:34 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://smtp.yandex.com:465 (Network is unreachable)
2018-09-03 13:07:34 SMTP ERROR: Failed to connect to server: Network is unreachable (101)
2018-09-03 13:07:34 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

I’ve tried to send mail via smtp.yandex.com but I got the error above., can you please help me out

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Not Acceptable Error Gmail

September 3, 2018, 8:12 pm
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Replies: 0

I setup the gmail connection and everything following the guide. When I click allow for authenticating it shows me an error that says Not acceptable.

Bluehost told me it is not an issue with their server.

2018-09-03_02-56-13.png

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Could not connect to SMTP host – occuring only on one website

September 4, 2018, 5:30 pm
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Replies: 0

I have a multiadmin site with Site5. All three websites are set upon the same server – all have a very similar configuration – Beaver Builder Theme, Gravity Forms. On two of the sites – I can set up your plugin and it works. On the one I really need it to work – it won’t. I’ve tried the exact same configuration on all three. Given that they are all on the same host…same actual server…I can’t see it as a host problem. Not that I’m ruling it out.

The error is bascially saying to check the host adress, email, password, port…but I’m using the same setup on other servers..including same SMTP host…

I tried deactiving all the extra plugins that were on the site that isn’t working. No joy.

Any ideas?

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WP Mail SMTP

September 4, 2018, 5:47 pm
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Replies: 0

DearSupport Team,

We are using Mailgun with WP Mail SMTP to send emails. However, when the user receives the email and clicks on the reply-to button, it appends the sender’s email(on whose behalf the email was sent) along with the reply to email. This causes the user to type out the email address manually and defeats the purpose of having a reply to field. Please help us resolve the issue.

Kind Regards,
Sarbraj

  • This topic was modified 2 hours, 4 minutes ago by sarbraj.
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wp-config settings do not work

September 5, 2018, 6:09 am
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Replies: 0

For security reasons I have tried setting the smtp mail account passwords in the wp_config file, as the plugin suggests.

Unfortunately, the plugin is then no longer able to send emails using that account. I have tested multiple times, ensure password has no typos, ensured password is changed/updated on the mail server, etc but nothing works.

As soon as I switch back to having the password stored ‘in plain text’ the mail sending works without a hitch.

I’m running the latest version of the plugin with latest version of WordPress on a multisite.

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from email not working

September 6, 2018, 2:52 am
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Replies: 0

http://prntscr.com/kr8joz

i want to use this as from email but all time its sending emails from my account with i created client id etc.

also not working with gravity forms.

i am using setting like
send name< sender_email> but all time getting my email

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Settings page run into HTTP ERROR 500

September 7, 2018, 7:49 am
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Replies: 0

Hey,

After installing the plugin, I cannot access the Settings / WP Mail SMTP. If I click on it, the following error occures ona broken page: HTTP ERROR 500

The runs WP version: 3.7.27 and php version 5.5. Normally it should be compatible.

I cannot update the Wp version for higher.

What could be the problem? How could I solve it?

Thx in advance

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MailGun EU Region

September 10, 2018, 5:34 am
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Replies: 0

Is it possible to set the EU region for Mailgun? I had to migrate our account to the EU region in MailGun and now there is an error send mails. Can we expect an update?

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SMTP authentication error

September 10, 2018, 6:28 am
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Replies: 0

We recently updated our login credentials through the WP SMTP mailer and are now having an issue with getting our forms to send messages. I have verified that my login credentials are correct and our IT department is saying after running a trace they are not seeing an attempt to login. Here is the copy of the errorlog we are seeing when trying to send a test message:

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.0.30-0ubuntu0.16.04.1
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-09-10 13:10:45 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
)
2018-09-10 13:10:45 Connection: opened
2018-09-10 13:10:45 SERVER -> CLIENT: 220 CY4PR22CA0057.outlook.office365.com Microsoft ESMTP MAIL Service ready at Mon, 10 Sep 2018 13:10:45 +0000
2018-09-10 13:10:45 CLIENT -> SERVER: EHLO http://www.libertyadvisorgroup.com
2018-09-10 13:10:45 SERVER -> CLIENT: 250-CY4PR22CA0057.outlook.office365.com Hello [52.34.131.96]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-09-10 13:10:45 CLIENT -> SERVER: STARTTLS
2018-09-10 13:10:45 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2018-09-10 13:10:45 CLIENT -> SERVER: EHLO http://www.libertyadvisorgroup.com
2018-09-10 13:10:45 SERVER -> CLIENT: 250-CY4PR22CA0057.outlook.office365.com Hello [52.34.131.96]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-09-10 13:10:45 CLIENT -> SERVER: AUTH LOGIN
2018-09-10 13:10:45 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-09-10 13:10:45 CLIENT -> SERVER: amJlcmdAbGliZXJ0eWFkdmlzb3Jncm91cC5jb20=
2018-09-10 13:10:45 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-09-10 13:10:45 CLIENT -> SERVER: OCE2STVZZkQiMTQ=
2018-09-10 13:10:51 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [CY4PR22CA0057.namprd22.prod.outlook.com]
2018-09-10 13:10:51 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [CY4PR22CA0057.namprd22.prod.outlook.com]
2018-09-10 13:10:51 SMTP Error: Could not authenticate.
2018-09-10 13:10:51 CLIENT -> SERVER: QUIT
2018-09-10 13:10:51 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2018-09-10 13:10:51 Connection: closed
2018-09-10 13:10:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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SMTP Error: Could not authenticate

September 10, 2018, 11:18 pm
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Replies: 0


Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 5.6.36
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.gmail.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-09-11 06:06:45	Connection: opening to ssl://smtp.gmail.com:465, timeout=300, options=array (
)
2018-09-11 06:06:46	Connection: opened
2018-09-11 06:06:46	SERVER -> CLIENT: 220 smtp.gmail.com ESMTP l195-v6sm41559981oib.17 - gsmtp
2018-09-11 06:06:46	CLIENT -> SERVER: EHLO www.tqb.li2.in
2018-09-11 06:06:46	SERVER -> CLIENT: 250-smtp.gmail.com at your service, [208.91.198.53]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-CHUNKING
250 SMTPUTF8
2018-09-11 06:06:46	CLIENT -> SERVER: AUTH LOGIN
2018-09-11 06:06:46	SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-09-11 06:06:46	CLIENT -> SERVER: ZGlnaXRhbEBsaTIuaW4=
2018-09-11 06:06:46	SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-09-11 06:06:46	CLIENT -> SERVER: U2luZ3Nvbmc3MA==
2018-09-11 06:06:46	SERVER -> CLIENT: 534-5.7.14 Please log in via
534-5.7.14 your web browser and then try again.
534-5.7.14 Learn more at
534 5.7.14 https://support.google.com/mail/answer/78754 l195-v6sm41559981oib.17 - gsmtp
2018-09-11 06:06:46	SMTP ERROR: Password command failed: 534-5.7.14 Please log in via
534-5.7.14 your web browser and then try again.
534-5.7.14 Learn more at
534 5.7.14 https://support.google.com/mail/answer/78754 l195-v6sm41559981oib.17 - gsmtp
2018-09-11 06:06:46	SMTP Error: Could not authenticate.
2018-09-11 06:06:46	CLIENT -> SERVER: QUIT
2018-09-11 06:06:46	SERVER -> CLIENT: 221 2.0.0 closing connection l195-v6sm41559981oib.17 - gsmtp
2018-09-11 06:06:46	Connection: closed
2018-09-11 06:06:46	SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
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php 7 issues

September 12, 2018, 7:30 am
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Replies: 0

Hi there, i ran a test to check plugins are working for php7. The following issues were pointed out for wp-mail-smtp plugin:
69 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
69 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
108 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | The constant “MCRYPT_DEV_URANDOM” is deprecated since PHP 7.1 and removed since PHP 7.2

wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/Crypt/Random.php

all the best

  • This topic was modified 2 hours, 46 minutes ago by haddlyapis.
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Two separate email accounts

September 13, 2018, 11:41 pm
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Replies: 0

Hi, I would like to know what can I do if I have two different email accounts in my website. One for regular contact(contact@….) and another for job applications(jobs@….). I have set the plugin and sure it works, but I’m getting all emails in the account that I have configured in the plugin.

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Emergency stop sending emails

September 14, 2018, 3:32 am
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Replies: 0

Hi,

I am about to test a WooCommerce site that already has user emails. In order to avoid accidental flooding I want to apply an SMTP plugin (this one) but I am seeking the ability to limit the allowed number of sent sent emails AND the ability to emergency stop the service.

As a very basic though maybe not appropriate idea would be to disable the SMTP plugin when recognizing false sendings.

Any better idea or advice?

Thank you and kind regards.

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