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WordPress doesn´t sending mails

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Hello,

please help me. My WordPress doesn´t sending mails. A tried to install this perfect plugin, but It shows me this error. Do you have any idea, what does it mean?Thank you very much for your answer.

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 5.4.16
WP Mail SMTP: 1.2.2

Params:
Mailer: mailgun
Constants: No
Api Key / Domain: Yes

Debug:
Forbidden


Send Mail Button / Message

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I’ve configured Wp SMTP Mail.
From email, From name
Mailer: Google
Client ID and Secret are set
Authorized redirect uri
And authorization has been given

When I go to the Email Test, the Send Mail button is deactivated and this message is displayed ‘You cannot send an email. Mailer is not properly configured. Please check your settings.’
What could be wrong? I have deleted everything, removed the plugin and all settings… and started fresh. Reset the client secret, re-authorized. Still nothing.

Mail only appears in “All Mail, not Inbox in Gmail

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Plugin configured and tested properly however could not find inbound mail from my site in GMail. Later noticed the mails were in All Mail folder.

Anyway to resolve?

WP Mail SMTP doesn’t work with PHP 7.0.33?

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I’m using PHP 5.5.38, and this works OK with WP Mail SMTP. But my theme and plugins are asking for PHP 7, my host offer PHP 7.0.33 and this doesn’t work with this plugin… Help me please.

Mail failure upon unauthenticated send mail

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Mail send fails with mail account port 25 which does not need authentification.

The problem is that the setting was correct SMTPAuth: false, but the protocol below shows SMTPAuth: bool(true)!!!

Wolfgang

P.S.
Versions:
WordPress: 5.0.1
WordPress MS: No
PHP: 7.3.0RC6
WP Mail SMTP: 1.4.1

Params:
Mailer: smtp
Constants: Yes
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: xyz
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(false)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.1.0f 25 May 2017
SMTP Debug:

2018-12-15 08:19:28 CLIENT -> SERVER: EHLO timeshare-talk.info
2018-12-15 08:19:28 SMTP Error: Could not authenticate.
2018-12-15 08:19:28 CLIENT -> SERVER: QUIT
2018-12-15 08:19:28 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

WP-config password SMTP error

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Hi

The plugin dont work if the password is set trough the wp-config.php to use the custom SMTP as described with the following code:

define( 'WPMS_ON', true );
define( 'WPMS_SMTP_PASS', 'your_password' );

As I set the password trough the settings page, the plugin works no problem.
But because of the security then the password is plain text stored..

After that the plugin work only with PHP mail function
Its required first to delete (data) everything and a fresh install as the problem starts again

  • This topic was modified 12 hours, 24 minutes ago by .

How to configure WP Mail SMTP for a multisite?

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Hello,

I have a multisite and I have installed the WP Mail Setup for the network. Then I network activated the plugin.

Incase of an individual site the plugin setup details start appearing under the Settings section. But in this case I don’t see it.

How am I supposed to configure the plugin for the Admin and all the corresponding sites?

Thanks

Error: How to roll back saved settings to regain access to plugin?

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Hi,

Can’t fix the problem and at this point just want to undo those saved changes so I can access WP mail smtp again…

I was following along this https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/, up until step 3.

I entered my Client ID and client secrets saved settings and then came across this error every time I try to access WP Mail plugin settings-

Forbidden
You don’t have permission to access /wp-admin/options-general.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

I’ve contacted my web host and I am getting mixed messages, some say this isn’t possible with the plan I have and some saying that I can still use plugins to redirect my mail.

I’ve tried deactivating and uninstalling and installing again but I still have the same error.

  • This topic was modified 54 seconds ago by karenngo.

Test mail send to SPAM folder

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Hi,

I installed and configured your awaysome plugin WP Mail SMTP.

The test mail is send succesfully.

Only it is send to the SPAM folder of the reveiver (hotmail).

How to solve this issue so send mails from my site will not be mapped as SPAM?

Regards,

Joris

WP Mail SMTP and Gmail From

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Hi,

we would like to send welcome emails to subscribers. We have connected an email account hosted by gmail, and it works. Problem is we cannot change the from email address e.g. to info@ and we cannot define the from name. So emails are sent without a name, which looks like SPAM.

Plug in says:

Force From Name
Gmail doesn’t allow to override From Name. Emails will not have From Name defined at all.

We have talked to google and set a switch to allow less secure 3rd party apps access. But it hasn’t changed anything.

Does anybody know how to solve this?

Thanks!

C

error sending emails / authenticating to SMTP

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Hi all,

I’ve just managed to find a solution to an undocumented issue I’ve had for several months. This otherwise brilliant and most useful plugin started throwing errors and not send any email at all from one point. Not to go into details, turned out the issue was linked to the use of certain characters in the password field that didn’t encode / encrypt well. So my 3rd party provider was returning SMTP errors (“Incorrect authentication data”, “Password command failed: 535 Incorrect authentication data”, “Could not authenticate”) despite the fact that the login information was valid and tested. Upon resetting the password and exclude non-ascii characters the service came back online.

Surely this is not an isolated issue and others will look for a fix that is not all that obvious. This information should be included in the description of the plugin for other to see. I hope this will help others in need.

Cheers

Marius

Putting password in wp-config doesn’t work

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Hi,

I hadn’t used the mail function for a while and while testing some new notification features on the site, I got an error saying mail() not activated.
I went to the plugin setting to try and send a test mail. Got an SMTP auth error. As in the credentials are wrong.

I tried the login on webmail with the same credentials ==> got into the inbox, so the credentials are correct.

So I tried a couple of things, when I took out the 2 defines from the wp-config, and added the password manually in the plugin setting, the test mail worked again, and so did the mail function I was testing initially.

Any idea why this wouldn’t work? for now its on our dev server, so not concerned with the security yet. But when we move to live, I do want to be as save as possible.

No special characters in “from name” field

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How is it possible to use special characters such as “<“, “>” or “/” in the from name field?

When entering them (for example “</Test>” it is clearing the field. When using html entities the entity name is shown in the email.

Mail problem

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Error message

Versions:
WordPress: 5.0.2
WordPress MS: No
PHP: 5.6.31
WP Mail SMTP: 1.4.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: deep-white.com.tw
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.0.1e-fips 11 Feb 2013
Apache.mod_security: No
SMTP Debug:
2019-01-03 02:28:40 Connection: opening to ssl://deep-white.com.tw:465, timeout=300, options=array (
)
2019-01-03 02:28:40 Connection: opened
2019-01-03 02:28:40 SERVER -> CLIENT: 220-spring.safesugar.net ESMTP Exim 4.91 #1 Thu, 03 Jan 2019 02:28:40 +0000
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
2019-01-03 02:28:40 CLIENT -> SERVER: EHLO http://www.deep-white.com.tw
2019-01-03 02:28:40 SERVER -> CLIENT: 250-spring.safesugar.net Hello http://www.deep-white.com.tw [198.177.127.2]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
2019-01-03 02:28:40 CLIENT -> SERVER: AUTH LOGIN
2019-01-03 02:28:40 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2019-01-03 02:28:40 CLIENT -> SERVER: c2VydmljZXNAZGVlcC13aGl0ZS5jb20udHc=
2019-01-03 02:28:40 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2019-01-03 02:28:40 CLIENT -> SERVER: X15fZjkhQH5LRm05
2019-01-03 02:28:42 SERVER -> CLIENT: 535 Incorrect authentication data
2019-01-03 02:28:42 SMTP ERROR: Password command failed: 535 Incorrect authentication data
2019-01-03 02:28:42 SMTP Error: Could not authenticate.
2019-01-03 02:28:42 CLIENT -> SERVER: QUIT
2019-01-03 02:28:42 SERVER -> CLIENT: 221 spring.safesugar.net closing connection
2019-01-03 02:28:42 Connection: closed
2019-01-03 02:28:42 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

GravityForm notification emails to user no longer sending

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I was able to set everything up and the test email worked perfectly. Now, however, the email generated by GravityForm (notification email) that the user should receive after they create an account is no longer being triggered. Only the two WP generated email are being sent to the user: The first providing a link to activate the user account and receive login info and then second providing that login info.

Also, both the WP emails are being generated at once. Usually the user receives only the first providing the link to activate the account AND THEN the email with the login information, but they are being sent simultaneously.

Any assistance with this would be very much appreciated! Thank you.


Missing form submissions

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Hello. I have used the Contact Form 7 plugin to add a simple contact form to my home page, and I am using your plugin to ensure those submissions are sent via a valid SMTP server. Several people across the world have carried out several tests of the form, and each has been delivered to the email account in-question, without issue.
But last month, Google Analytics reported that this form was submitted 12 times, yet I didn’t receive a single email about any of them. Might your plugin have any tools to help me troubleshoot this issue? For example, are these spurious/spammy submissions that I can ignore? Or are they valid submissions that I need to track down and respond to?

* Unfortunately I myself do not have access to the Google Analytics account. It is managed by our SEO manager. He *should* answer any questions I have for him, but lately he’s been more and more reluctant to do so.

* The site is live, but doesn’t have much traffic yet because we haven’t finished adding the bulk of the content, nor have we started any social media push. So these 12 inquiries are a bit curious/unexpected.

* I have checked my email’s spam folder, but it is empty.

Thanks in advance.

Test mails going to SPAM folder

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Hi,

I installed and configured WP Mail SMTP. Mailer is SendGrid.

The test mail is send succesfully. But to the SPAM folder (Gmail)

How to solve this issue so send mails from my site will not be mapped as SPAM?

Cant send emails with SSL/TLS

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I’m using gravity forms and for some reason my WP Mail SMTP plugin stopped working today. It says it cant connect to the SMTP server. Our mail server is in house. I triple checked the login info and ports. I validated that it wasn’t being blocked by the server or firewall. It doesn’t seem to even hit the server since the mail server logs don’t register anything. In Debug mode, wordpress doesn’t give any errors with SSL, but with TLS i did get this in my error.log:

PHP Warning: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in /home/htdocs/wwwIRONNET/wp-includes/class-smtp.php on line 369

The mailer works fine if I disable encryption entirely. The only changes I made recently was I updated all of our sites at ironcounty.net to a wildcard certificate, *.ironcounty.net (before, we had a like 10-12 individual certificates) so I deleted the old certs from the server and installed the new wildcard .crt and .key files, then updated the httpd.conf virtual host entries to point to the new crt, key, and chain files.

I spent all day trying to figure this out. I ssh’ed into the server and was able to send successfully, so it seems like the only explanation is a wordpress issue, or something with the PHP mailer. Thoughts? I’m totally stumped.

Contact Form 7 – WP Mail SMTP not working

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I have contact form 7 installed on two websites
http://www.shenoyengineering.com and
http://www.hamsaashramam.org

The forms were working perfectly fine till a few months back. Later found that emails we not being sent to my email ID when contact forms were used. On some forum learnt using WP mail SMTP plugin would work. I use a gmail account and configured the WP mail SMTP plugin accordingly. The shenoyengineering.com site worked fine afterwards, but the hamsaashramam.org is not working. Tried by using API based login, tried using other SMTP setting. Check my login password multiple times. But does not work. Would be greatful if anyone could help. The log is given below:

Versions:
WordPress: 5.0.2
WordPress MS: No
PHP: 5.5.38
WP Mail SMTP: 1.4.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.gmail.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: OpenSSL 1.0.2k-fips 26 Jan 2017
Apache.mod_security: No
SMTP Debug:
2019-01-05 13:27:08 Connection: opening to smtp.gmail.com:587, timeout=300, options=array (
)
2019-01-05 13:29:14 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to smtp.gmail.com:587 (Network is unreachable)
2019-01-05 13:29:14 SMTP ERROR: Failed to connect to server: Network is unreachable (101)
2019-01-05 13:29:14 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Configured yesterday, token expired today

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Mailer: Gmail { “error”: “invalid_grant”, “error_description”: “Token has been expired or revoked.” }

I just set this up yesterday.

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