Replies: 0
Hi
I have configured WP Mail SMTP properly with the credential but I got this error: https://ibb.co/0B1mFLr
I already contacted to my hosting provider and there is no issue from them. They told me to contact you guys for this issue.
Regards
Farrukh
Replies: 0
Why it was removed in the latest (2.3.1) update? It was a helpful SMTP and very much easy to setup. I know it was removed for new installs but then again why? If possible please add Pepipost SMTP again in future release.
Replies: 0
Hi there,
Thank you very much for this plugin. It has been quite helpful for numerous websites.
However, I’m running into an issue with setups on Dreamhost specifically. Any other host I’ve set up on has not had this issue (in fact I set one up today that works flawlessly). Much like these other tickets: https://wordpress.org/support/topic/error-404-after-authorizing-with-gmail/
https://wordpress.org/support/topic/gmail-smtp-not-working-2/
https://wordpress.org/support/topic/forbidden-message-after-allowing-gmail/
I receive a 404 error almost instantly after authorizing Gmail/Gsuite and being redirected back to my site. I asked hosting support to disable modsecurity, which they directed me to do myself (but was not labeled modsecurity, so I’m not entirely sure this actually happened). After that, when it didn’t work, I have asked hosting support, who stated: “Looking into this, the process is timing out at 120 seconds from our
logs. Unfortunately I cannot investigate the site/issue because I don’t
know the gmail settings, etc. Also, one thing to mention, please ensure
that you are already logged into the gmail account in your browser before
attempting to set it up and that you are only logged into ONE gmail
account (if you have multiple accounts logged into your browser, please
sign out of them and then try again).
Also, there could be some issues with the plugin in general. You may want
to contact the plugin developer to see if they can help you debug the
issue. If they can give you debug information, please share it with us,
so we can further investigate this with you.”
I have told them that there is not an issue with the plugin as it works on other hosting services, and directed them to the other support topics linked here. Any other information I can give them/debugging information I can provide to them? I don’t want to keep modsecurity as a whole disabled on the domain since clearly that isn’t working either. Their own support states “Disabling and modifying of mod_security rules via .htaccess is not supported at this time.” ( https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website- )
Thanks for your help.
Replies: 0
Hello, I can’t send message through my Contact Form…
The error:
2020-08-21 20:32:40 CLIENT -> SERVER: QUIT
2020-08-21 20:32:40 SERVER -> CLIENT: 221 2.0.0 Closing connection.
2020-08-21 20:32:40 Connection: closed
Can you help me?
Below I copied a part of the log.
Versions:
WordPress: 5.5
WordPress MS: No
PHP: 7.2.33-1+0~20200807.47+debian9~1.gbpcb3068
WP Mail SMTP: 2.3.1
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: [2] Message rejected under suspicion of SPAM; https://ya.cc/1IrBc 1598041960-4mJiQ51YxY-Wdm4pfBA
SMTP code: 554 Additional SMTP info: 5.7.1
Host: smtp.yandex.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1g 21 Apr 2020
Debug:
Mailer: Other SMTP
SMTP Error: data not accepted.
SMTP Debug:
2020-08-21 20:32:38 Connection: opening to ssl://smtp.yandex.com:465, timeout=300, options=array()
2020-08-21 20:32:38 Connection: opened
2020-08-21 20:32:38 SERVER -> CLIENT: 220 vla3-3dd1bd6927b2.qloud-c.yandex.net ESMTP (Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru)
2020-08-21 20:32:38 CLIENT -> SERVER: EHLO patrick.pro.br
2020-08-21 20:32:39 SERVER -> CLIENT: 250-vla3-3dd1bd6927b2.qloud-c.yandex.net250-8BITMIME250-PIPELINING250-SIZE 42991616250-AUTH LOGIN PLAIN XOAUTH2250-DSN250 ENHANCEDSTATUSCODES
2020-08-21 20:32:39 CLIENT -> SERVER: AUTH LOGIN
2020-08-21 20:32:39 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2020-08-21 20:32:39 CLIENT -> SERVER: [credentials hidden]
2020-08-21 20:32:39 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2020-08-21 20:32:39 CLIENT -> SERVER: [credentials hidden]
2020-08-21 20:32:39 SERVER -> CLIENT: 235 2.7.0 Authentication successful.
2020-08-21 20:32:39 CLIENT -> SERVER: MAIL FROM:<contato@patrick.pro.br>
2020-08-21 20:32:39 SERVER -> CLIENT: 250 2.1.0 <contato@patrick.pro.br> ok
2020-08-21 20:32:39 CLIENT -> SERVER: RCPT TO:<eliaspatrickjunior@gmail.com>
2020-08-21 20:32:39 SERVER -> CLIENT: 250 2.1.5 <eliaspatrickjunior@gmail.com> recipient ok
2020-08-21 20:32:39 CLIENT -> SERVER: DATA
2020-08-21 20:32:39 SERVER -> CLIENT: 354 Enter mail, end with “.” on a line by itself
2020-08-21 20:32:39 CLIENT -> SERVER: Date: Fri, 21 Aug 2020 20:32:38 +0000
2020-08-21 20:32:39 CLIENT -> SERVER: To: eliaspatrickjunior@gmail.com
2020-08-21 20:32:39 CLIENT -> SERVER: From: =?UTF-8?Q?=E2=96=B2_Patrick=2Epro=2Ebr?= <contato@patrick.pro.br>
2020-08-21 20:32:39 CLIENT -> SERVER: Subject: WP Mail SMTP: HTML Test email to eliaspatrickjunior@gmail.com
2020-08-21 20:32:39 CLIENT -> SERVER: Message-ID: <agiqN2CVGp7Ghzhl421eFAnau34JKQNib9JsjrI4PM@patrick.pro.br>
2020-08-21 20:32:39 CLIENT -> SERVER: X-Mailer: WPMailSMTP/Mailer/smtp 2.3.1
2020-08-21 20:32:39 CLIENT -> SERVER: X-Mailer-Type: WPMailSMTP/Admin/Test
2020-08-21 20:32:39 CLIENT -> SERVER: MIME-Version: 1.0
2020-08-21 20:32:39 CLIENT -> SERVER: Content-Type: text/html; charset=UTF-8
Replies: 2
Your plugin is causing a DevTools 404 Error on every website page that loads a BB Press or blog comments plugin code.
Specifically, when we inspect affected page(s), we get the following DevTools warning:
DevTools failed to load SourceMap: Could not load content for https://www.mywebsite.com/wp-content/plugins/wp-mail-smtp/assets/css/admin-bar.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Click here for details.
This shouldn’t be happening – and could be slowing down our website.
Please provide a fix.
Thank you!
Replies: 0
Goodmorning,
I ask you if there is the possibility to retry autenticate a few second later if smtp autentication fails. This problem happened to me a few times but if I send a test email o I resend the from everything works fine (maybe the error is due to Smtp server overload or something similar).
If the plugin would retry to send the email a few second later would be great.
Thank you, Filippo
Replies: 0
Hi Support
Is there anyway to remove the text “This message is from a mailing list” and the “Unsubscribe” link?
I am using the plugin to send wordpress automated email such as Order Shipped, Order Received, or Order Completed. If a customer clicks on unsubscribe,, the customer will no longer hear from us regarding on the order updates.
Replies: 0
Hello,
i do have following Installation:
1) WordPress Version 5.4.2
2) WP Mail SMTP Version 2.3.1, configured to send eMail to an SMTP-Host.Force fields are set. Test is successful.
3) Matomo Analytics – Ethical Stats. Powerful Insights. Version 1.2.0
While sending an report from Matomo, there is the error:
Mailer: Andere SMTP-Verbindung
SMTP Error: data not accepted.
can anyone help?
best regards
Volkhard
Replies: 0
Hello,
I occassionally see an error with regard to failed email delivery. The test email that is saved in my settings is an email that not longer exists. I have to replace that email with a new email address every time, send a test email to fix the issue. But it keeps reverting back to that old email. How do I change the email in the “Send to” field permanently?
Thanks!
Replies: 0
Everything had been set up just fine. I don’t know what happened but now my emails are not getting through to gmail. I have no idea what this error message means. Do I start from scratch?
EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.3.1 logged this error during the last time it tried to send an email:
Mailer: Gmail
{
“error”: {
“code”: 401,
“message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”,
“errors”: [
{
“message”: “Login Required.”,
“domain”: “global”,
“reason”: “required”,
“location”: “Authorization”,
“locationType”: “header”
}
],
“status”: “UNAUTHENTICATED”
}
}
Replies: 0
Hello,
Does Gmail regularly disconnect its API? I am using WP mail SMTP on a few sites and occasionally the connection to Gmail stops and the form do not work unless I reconnect to Gmail?
Thank you,
Replies: 0
Versions:
WordPress: 5.5
WordPress MS: No
PHP: 7.3.20
WP Mail SMTP: 2.3.1
Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP Error: Could not authenticate.
Host:
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.1.1g 21 Apr 2020
Apache.mod_security: No
Debug:
Mailer: Other SMTP
SMTP Error: Could not authenticate.
SMTP Debug:
2020-08-24 10:29:17 Connection: opening to ssl://timeout=300, options=array()
2020-08-24 10:29:18 Connection: opened
2020-08-24 10:29:18 SERVER -> CLIENT:
2020-08-24 10:29:18 CLIENT -> SERVER: EHLO
2020-08-24 10:29:18 SERVER -> CLIENT:
2020-08-24 10:29:18 SMTP ERROR: EHLO command failed:
2020-08-24 10:29:18 CLIENT -> SERVER: HELO
2020-08-24 10:29:18 SERVER -> CLIENT:
2020-08-24 10:29:18 SMTP ERROR: HELO command failed:
SMTP Error: Could not authenticate.
2020-08-24 10:29:18 CLIENT -> SERVER: QUIT
2020-08-24 10:29:18 SERVER -> CLIENT:
2020-08-24 10:29:18 SMTP ERROR: QUIT command failed:
2020-08-24 10:29:18 Connection: closed
SMTP Error: Could not authenticate.
Replies: 0
The installation of the plugin causes a critical error on my site, NO ACCESS
Replies: 0
Message-ID: <36214a1dc7a3e743d66f5a92760e9fce@www.xxxxx.com>
Hi we are trying to find out one issue regarding woocommerce or stripe payment gateway, one of the service is trying to send multiple emails to our client, with the same content, at various times.
There’s not much information about which or who did trigger the smtp sending function, therefore trying to findout from wp smtp. May we know what is Message-Id and what does it contains or means, so that if possible to get more insight on the issue mentioned above.
Thank you
Replies: 0
Installed the plugin on a few of my sites. All sites with the same hosting provider. Some installs works great on some sites. These sites pass the email test. On others it does not. The email test does nothing and eventually causes a 502 gateway timeout error. Same email address being used and same password for each site. I’ve deleted an reinstalled with no success. Any help would be appreciated to get it working.
Replies: 1
When I use admin and debug (in Chrome) i get this warning in the console:
DevTools failed to load SourceMap: Could not load content for https://styrketrappan.se/wp-content/plugins/wp-mail-smtp/assets/css/admin-bar.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Something I can do to get rid of that? Am trying to get rid of warnings and such 🙂
br PEr
Replies: 0
Hi, after update to the latest version I got a error message that need to reconnect to gmail. after input client ID & Secert and clikc ‘Allow plugin to send emails using your Google account’ btn, Select the gmail account, click Allow. its redirect to my website said Page not found.
options-general.php?page=wp-mail-smtp&tab=auth&code=4/3QH8N6nzHQkhprIjAKGDIVF5FsKI0rxbIP2e9rilqCsTYVD35ov3jNd0AHMiOcFd8FAj50wCFlPRgbA99D1hgOs&scope=https://mail.google.com/
How can I make it work like before. Thanks
Replies: 0
WordPress version: 5.5
EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.3.1 logged this error during the last time it tried to send an email:
Mailer: Gmail
{
“error”: {
“code”: 401,
“message”: “Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”,
“errors”: [
{
“message”: “Invalid Credentials”,
“domain”: “global”,
“reason”: “authError”,
“location”: “Authorization”,
“locationType”: “header”
}
],
“status”: “UNAUTHENTICATED”
}
}
Consider running an email test after fixing it.
Please Help Me to fix it..
Replies: 0
Hi there, I installed this plugin so that my Woocommerce transactional emails can be received by customers. I used other SMTP (using my hosts credentials) and the test email worked great – email ended up in the inbox.
However, my customers are still complaining my emails end up in spam. Is there something I’m doing wrong, and is there something that can be done to fix this?
Thanks
Replies: 0
Hi,
Tank you for your great plugin, i would like complete my DKIM validation, for this i need put my DKIM private key, can you tell me where i can put the code ?
// Test of DKIM
$this->DKIM_domain = ‘mydomain.ch’;
$this->DKIM_selector = ‘s1’;
$this->DKIM_private = ‘/home/clients/mix_numbers_and_letters/mydomain.ch/s1.mydomain.ch.pem’;
$this->DKIM_passphrase = ‘’;
$this->DKIM_identity = ‘postmaster@mydomain.ch’;Or another way ?
Thank you so much . Best regards