Replies: 0
When I send a test email I get an error. Password and email are correct, I checked.
I don’t know what to fix or where to fix it. Tell me, please.
Below is what it says in the plugin settings
The value of this field was set using a constant WPMS_SMTP_PASS most likely inside wp-config.php of your WordPress installation.
To change the password you need to change the value of the constant there: define( ‘WPMS_SMTP_PASS’, ‘your_old_password’ );
If you want to disable the use of constants, find in wp-config.php file the constant WPMS_ON and turn if off:
define( ‘WPMS_ON’, false );
All the defined constants will stop working and you will be able to change all the values on this page.
Next what does he write after sending the test email in the full error log
Versions:
WordPress: 5.4.2
WordPress MS: No
PHP: 7.0.33
WP Mail SMTP: 2.3.1
Params:
Mailer: smtp
Constants: Yes
ErrorInfo: SMTP Error: Could not authenticate.
Host: smtp.timeweb.ru
Port: 465
SMTPSecure: ssl
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)
Server:
OpenSSL: OpenSSL 1.0.2k-fips 26 Jan 2017
Apache.mod_security: No
Debug:
Mailer: Прочие SMTP
SMTP Error: Could not authenticate.
SMTP Debug:
2020-09-05 18:16:34 Connection: opening to ssl://smtp.timeweb.ru:465, timeout=300, options=array ()
2020-09-05 18:16:34 Connection: opened
2020-09-05 18:16:34 SERVER -> CLIENT: 220 smtp.timeweb.ru ESMTP
2020-09-05 18:16:34 CLIENT -> SERVER: EHLO edu.v-potoke.com
2020-09-05 18:16:34 SERVER -> CLIENT: 250-smtp.timeweb.ru Hello edu.v-potoke.com [91.219.194.19]250-SIZE 52428800250-8BITMIME250-PIPELINING250-AUTH PLAIN LOGIN250-CHUNKING250 HELP
2020-09-05 18:16:34 CLIENT -> SERVER: AUTH LOGIN
2020-09-05 18:16:34 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2020-09-05 18:16:34 CLIENT -> SERVER: bWFpbEB2LXBvdG9rZS5jb20=
2020-09-05 18:16:34 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2020-09-05 18:16:34 CLIENT -> SERVER: MjYxMjIwMTJhYnVuZGFuY2U=
2020-09-05 18:16:34 SERVER -> CLIENT: 535 Incorrect authentication data
2020-09-05 18:16:34 SMTP ERROR: Password command failed: 535 Incorrect authentication data
SMTP Error: Could not authenticate.
2020-09-05 18:16:34 CLIENT -> SERVER: QUIT
2020-09-05 18:16:34 SERVER -> CLIENT: 221 smtp.timeweb.ru closing connection
2020-09-05 18:16:34 Connection: closed
SMTP Error: Could not authenticate.