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Slow Submissions with Gravity Forms

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My form submissions are taking 10+ seconds to go through after clicking submit.

I checked with my hosting company and with Gravity forms and they both say the delay is caused by SMTP Mail. I believe my settings are correct (Other SMTP, TLS, Host: smtp.office365.com, SMTP Port: 587). Is there anything else I can do to improve the performance or better understand what is causing the delay?

Thanks for your help!


Delivery error: ‘from’ parameter is missing

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Hello!

I see the following error message in the admin area:

EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

Mailer: Mailgun
‘from’ parameter is missing
Consider running an email test after fixing it.

When sending a test email from admin area, the above error message clears and “Your email was sent successfully”. However after some time (say a few hours) I return to the admin area the error message is back.

How can I find which plugin or part of my WP installation is responsible for this error?

Thank you!

Wp-config.php New Settings Force from and Force Name

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Can I set the new settings: Force Name and Force From in wp-config.php like the other settings. I believe this is causing an issue since our SMTP server will only accept emails from a no-reply address for the website that uses your plugin.

Without this checked other plugins run into an error and we have over 1000 blogs that each person would have to login and check these boxes.

I am hopeful I can set this at admin level and it works for all websites. Any assistance would be great.

Thanks,
Chris

All emails send except new user registration

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Hi there,

So our plugin is configured correctly, test email works, password reset email works, form emails work.

However we cannot get the confirmation email to send out when adding a new user to a site.

WordPress says the account has been created and confirmation email sent but the email never arrives.

Any ideas? We are on the latest version of the plugin and WordPress, running it in multi-site. The plugin is configured on the root site and on all the sub-sites.

cURL error 51: SSL: no alternative certificate

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Email sends are no longer working. Just started receiving this error. No updates or other changes had been made prior to the error.

Debug:
cURL error 51: SSL: no alternative certificate subject name matches target host name ‘api.mailgun.net’

Versions:
WordPress: 4.9.7
WordPress MS: No
PHP: 7.2.6
WP Mail SMTP: 1.3.3
Params:
Mailer: mailgun
Constants: No
Api Key / Domain: Yes

Could not connect to the SMTP host.

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Hello, I’m having an error where contact form 7 does not send email to my GoDaddy’s Office 365 email, and they suggest me to use this plugin instead. I tried to setup the Mail SMTP but I’m having an error. Pretty sure I do not have any configuration error and typo etc. The error shown like this when I’m sending a test mail:


Versions:
WordPress: 4.9.7
WordPress MS: No
PHP: 7.2.6
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-07-27 06:47:52	Connection: opening to smtp.office365.com:587, timeout=300, options=array (
)
2018-07-27 06:48:01	Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): unable to connect to smtp.office365.com:587 (Connection refused)
2018-07-27 06:48:01	SMTP ERROR: Failed to connect to server: Connection refused (111)
2018-07-27 06:48:01	SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

and this is the screenshot: https://prnt.sc/kbm2fz

Thanks for the help.

Localhost Error: invalid_request

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Replies: 2

I´m trying to test email sending for my plugin on localhost. I´m using your plugin.
My problem is :

1 – When I clicked on “Allow plugin to send emails using your Google account” I got this :

Error: invalid_request

Invalid parameter value for redirect_uri: Non-public domains not allowed: https://4-9-6-fr.wp-dev/wp-admin/options-general.php?page=wp-mail-smtp&tab=auth

2 – Whan I tried to send an email I got this error details :

Versions:
WordPress: 4.9.7
WordPress MS: No
PHP: 7.0.29
WP Mail SMTP: 1.3.3

Params:
Mailer: gmail
Constants: Yes
Client ID/Secret: Yes
Auth Code: No
Access Token: No

Server:
OpenSSL: Yes
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): Yes
Apache.mod_security: No

Debug:
Mailer: Gmail
cURL error 60: SSL certificate problem: unable to get local issuer certificate (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

How can I resolve this ?

Feature request – gethostbyname

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I have modified your plugin locally to add “gethostbyname” function calls when setting the Host property, so that I can see where the host address (eg. smtp.office365.com) is resolving to from my web host’s server.

This has helped me progress my issue, although I’m still not actually able to send emails.

Anyway, it would be nice if there was an option to do this within the plugin, so that when I upgrade, I don’t lose my changes!


mailgun Europe

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Hello
I just change mailgun from US to Europe and added my domain
Even if the domain is verified I cant send emails.
Is this a problem with new European mailgun setup, or just my setup?

“Token has been expired or revoked.”

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Hi Team,

Love your work 🙂

A couple of times recently I’ve noticed that I stopped receiving emails from my WP installation.

When I log into the admin area, I’m greeted with the following message:

EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

Mailer: Gmail
{
“error”: “invalid_grant”,
“error_description”: “Token has been expired or revoked.”
}
Consider running an email test after fixing it.

I manage to fix this by unlinking from my Gmail account, and then just re-authorising the link.

While it’s an easy fix, I’d like to not have to do this at all.

Are you able to advise as to why this is occurring?

I’m not sure if it matters, but I am using WP Rocket to cache my website and set it so that the cache never expires – will this be messing with the plugin?

Many thanks for your time!

Mailgun addede EU location

Help! I Can’t Send Messages with my Form

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Hi,

I installed WP Mail SMTP, but I can’t send messages with my contact form that I’ve got on my page.

Do I need to set anything else up?

Thanks,
Cate.

P.S. I know that this is a bit vague, but I don’t know what I have to specify…

  • This topic was modified 4 hours, 57 minutes ago by Cate.

Was able to connect to SMTP but failed while trying to send an email

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Replies: 1

ERROR IN THE DELIVERY OF THE EMAIL: The WP Mail SMTP plugin registered this error the last time you tried to send an email:

Mailer: Other SMTP
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Consider running an email test after solving it.

—–

The email test gets sent and delivered but I keep getting this error and WooCommerce emails are not getting delivered.

Anyone willing to help?

Thanks

Two things on enabling Gmail to send email with the plugin

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Hi,

When going to authorize the gmail to the plugin we are greeted with this app warning:
https://www.screencast.com/t/1gkoh9pM (can verify the app with google so it is not showing unsafe etc)?

I proceed anyway and then Allow here https://www.screencast.com/t/b343bwnEiBhm

But, then get this (we are using Bluehost):
https://www.screencast.com/t/sFHDKsBzq regarding mod_security. Bluehost said they removed mod_security but I still get the same message. How can this be fixed?

Thanks a lot!

Let me know . . .

From Email force override not working

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Hi,

The From Email force override does not work. From email address still use gravity forms and hard-coded from emails of wp_mail() even the force from is checked.


Gmail Request Entity Too Large Error 413

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First I would like to thank you for your great plugin.

I’m trying to create a form with “Contact Form 7” plugin that sends an email with uploaded files as attachments.

I receive the following error on WordPress admin panel when the attachment is larger than 5 mb. I can send attachments slightly smaller than that. This error also happens when I try to send, for example, 2 attachments each 3 mb.

—–

EMAIL DELIVERY ERROR: WP Mail SMTP plugin logged this error during the last time it tried to send an email:

Mailer: Gmail

Request Entity Too Large

Request Entity Too Large
Error 413

Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.

—–

I tried to change the file size limit in .htaccess by adding:

php_value upload_max_filesize 128M
php_value post_max_size 128M
php_value max_execution_time 600
php_value max_input_time 600

in addition to php.ini by adding:

memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 128M

in addition to my theme’s functions.php by adding:

@ini_set( ‘upload_max_size’ , ‘128M’ );
@ini_set( ‘post_max_size’, ‘128M’);
@ini_set( ‘max_execution_time’, ‘300’ );

I’m running WordPress 4.9.7, WP Mail SMTP 1.3.3, Contact Form 7 5.0.3 on a Debian GNU/Linux 9 (stretch) VPS.

I have followed https://wpforms.com/how-to-securely-send-wordpress-emails-using-gmail-smtp/ to configure WP Mail SMTP.

1. I can use the form to upload and email files as attachments up to 5 mib
2. When I try to choose a file larger than 5 mib:
2a. I see this error on “Contact Form 7”: “One or more fields have an error. Please check and try again.”
2b. I see WP Mail SMTP plugin error mentioned above on WordPress admin panel.
2c. I can confirm that files larger than 5mb are uploaded to the server using “Contact Form CFDB7”.

I am using Google’s G Suite and I can send larger attachments using the web browser.

I’m stuck right now, I would really appreciate any hint, thanks.

SMTP Username and Password Help

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Hi

I just moved this question here from the Fixing WordPress forum.

I am configuring my SMTP using WP Mail SMTP.

At the very end of the configuration page, it asks for a Username and Password. I understand the Username is my email, and the Password is my email password, but that seems very fishy to me.

At the bottom of the configuration page it reads:

The password is stored in plain text. We highly recommend you setup your password in your WordPress configuration file for improved security; to do this add the lines below to your wp-config.php file.

define( ‘WPMS_ON’, true );
define( ‘WPMS_SMTP_PASS’, ‘your_password’ );

Would encrypting my Password in the config.php file really safeguard my password? And how would I go about changing my config.php file from cPanel? And when I’m done, do I add it in the WP Mail SMTP plugin field or leave it blank? I ask because I am very protective of my password.

Sorry for so many questions. This is the first time setting up a website. I do not know coding, HTML, SMTP or source code.

Thanks so much,
– Rick

Email Delivery Error notification

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Hey there,
Firstly – great plugin, has helped me numerous times.
I have this odd thing happening with one of my sites, the error notification appears in the Dashboard from time to time, but there is no issue with mail delivery, & no settings have been changed. I’ve checked the php error log – nothing obvious in there.
What would you recommend I do to try & track down whatever is causing this?
Thanks heaps,
Jason

Screenshot

SMTP using wp-config.php

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Hi I am using the SMTP plug in and when entering everything into the control panel/dash board all is well and the test email sends.

When entering password into the config file and blanking out the password in the dash board it fails to authenticate.

Can I check:
1) Should I enter password in plain text format in wp-config.php?
2) What am I doing wrong?

3) Also I don’t seem to be getting my authentication emails from WP for changing the email on account? Is this a separate problem?

Thanks everyone.

Don’t receive messages on some mail domains

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Hi, i use Ultimate Member + WP Mail SMTP plugins and when I try to register an account with a .ru mail domain (e.g. yandex.ru, mail.ru, bk.ru Russian domains) i do get nothing. At the same time with TLD (like gmail.com) everything is fine. How can i fix this?

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