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Error message: PHPMailer was able to connect to SMTP server but failed…

May 23, 2019, 8:23 pm
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Replies: 0

Hello,

I’m experiencing exactly the same problem to this past thread:
https://wordpress.org/support/topic/was-able-to-connect-to-smtp-but-failed-while-trying-to-send-an-email/

The error message reads:
————-
EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v1.4.2 logged this error during the last time it tried to send an email:

Mailer: Other SMTP
PHPMailer was able to connect to SMTP server but failed while trying to send an email.
Please review your WP Mail SMTP settings in plugin admin area. Consider running an email test after fixing it.
————-
Email test works fine, but the emails being sent out from Wishlist member plugin and even the WordPress user password reset link emails are all producing this error message.

I have the “Force Email from” checked, but the problem remains…

Any advice would be appreciated. Thank you in advance!

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[Feature Request] Add Reply-To Email Address section in the settings

May 25, 2019, 6:06 am
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Replies: 1

This feature was requested by Saumya Majumder (@isaumya) 1 year, 5 months ago:

https://wordpress.org/support/topic/feature-request-add-reply-to-email-address-section-in-the-settings/

The plugin author replied: “This feature is already on our todo list.”, https://github.com/awesomemotive/wp-mail-smtp/issues/50 — The question was deemed as “Resolved”. However until today the possibility to set a custom Reply-To is not yet available.

A custom Reply-To would be extremely useful for my particular use case. The addition of such feature would be greatly appreciated.
Anyhow, a hint on how to make a temporary change to the source code (even with a hard-coded Reply-To value) would be of great help.

Thank you in advance

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PHP error when backupbuddy sends mail

May 27, 2019, 2:28 am
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Replies: 0

Since updating to the latest version 1.4.2 of WP mail SMTP 2 weeks ago, I am getting errors from backupbuddy when it attempts to send one particular email indicating the completion of a backup tranfer to to google drive. All other emails sent by backup buddy, and anything else, including the WP mail SMTP test email are working fine. The error I get is…

Fatal PHP error encountered:
type => 1
message => Uncaught Error: Call to undefined method Google_Client::setIncludeGrantedScopes() in /home2/mike/public_html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php:92
Stack trace:
#0 /home2/mike/public_html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php(53): WPMailSMTP\Providers\Gmail\Auth->get_client()
#1 /home2/mike/public_html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Mailer.php(79): WPMailSMTP\Providers\Gmail\Auth->__construct()
#2 /home2/mike/public_html/wp-content/plugins/wp-mail-smtp/src/MailCatcher.php(105): WPMailSMTP\Providers\Gmail\Mailer->send()
#3 /home2/mike/public_html/wp-includes/pluggable.php(481): WPMailSMTP\MailCatcher->send()
#4 /home2/mike/public_html/wp-content/plugins/backupbuddy/classes/core.php(619): wp_mail(Array, ‘BackupBuddy Fil…’, ‘<?php\n/**\n * Em…’, Array)
#5 /home2/mike/public_html/wp-content/plugins/backupbuddy/destinations/bootstrap.php(665): backupbuddy_core::mail_notify_scheduled(”, ‘destinationComp…’, ‘Destination sen…’, Array)

NB I am still running wordpress 4.9.10
#6 /h
file => /home2/mike/public_html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php
line => 92
—

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Invalid address: (punyEncode) SMTP_FROM

May 27, 2019, 10:37 pm
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Replies: 0

Getting error while sending test email using wp-mail-smtp,

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.0.33
WP Mail SMTP: 1.4.1

Params:
Mailer: smtp
Constants: No
ErrorInfo: Invalid address: (punyEncode) SMTP_FROM
Host: SMTP_HOST
Port: SMTP_PORT
SMTPSecure: SMTP_SECURE
SMTPAutoTLS: bool(true)
SMTPAuth: SMTP_AUTH
SMTPOptions: {“ssl”:{“verify_peer”:false,”verify_peer_name”:false,”allow_self_signed”:true}}

Server:
OpenSSL: OpenSSL 1.0.2r 26 Feb 2019
SMTP Debug:
2019-05-28 05:05:15 Invalid address: (punyEncode) SMTP_FROM
Sometimes i am getting connection errors also. which is related to IsSMTP function.
Please suggest some solution.

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Plugin erros with WP 7.2

May 29, 2019, 1:23 am
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Replies: 0

Hi,

After a recent website update to WP 7.2 the following warnings/errors have been reported for the WP Mail SMTP plugin (pasted in below). I hope that these issues will be easy to address in the forthcoming plugin updates:)

Best regards,
Tomek

WP Mail SMTP – Warnings: 4 Errors: 5
FILE: /nas/content/live/distanceenergy/wp-content/plugins/wp-mail-smtp/vendor/guzzlehttp/promises/src/functions.php
——————————————————————————————————————-
FOUND 0 ERRORS AND 3 WARNINGS AFFECTING 3 LINES
——————————————————————————————————————-
222 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
257 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
313 | WARNING | Function each() is deprecated since PHP 7.2; Use a foreach loop instead
——————————————————————————————————————-

FILE: /nas/content/live/distanceenergy/wp-content/plugins/wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/bootstrap.php
————————————————————————————————————————-
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
————————————————————————————————————————-
10 | WARNING | INI directive ‘mbstring.func_overload’ is deprecated since PHP 7.2
————————————————————————————————————————-

FILE: /nas/content/live/distanceenergy/wp-content/plugins/wp-mail-smtp/vendor/phpseclib/phpseclib/phpseclib/Crypt/Random.php
——————————————————————————————————————————————————-
FOUND 5 ERRORS AFFECTING 2 LINES
——————————————————————————————————————————————————-
69 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
69 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | Function mcrypt_create_iv() is deprecated since PHP 7.1 and removed since PHP 7.2; Use random_bytes() or OpenSSL instead
108 | ERROR | Extension ‘mcrypt’ is deprecated since PHP 7.1 and removed since PHP 7.2; Use openssl (preferred) or pecl/mcrypt once available instead
108 | ERROR | The constant “MCRYPT_DEV_URANDOM” is deprecated since PHP 7.1 and removed since PHP 7.2
————————————————————————————————————————————————

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Form stop working after Gmail password changed

May 29, 2019, 5:11 am
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Replies: 0

The form was working absolutely fine, but as the client updated his Gmail password form stop working.

Is it important to keep the password same always?
If we can change the password then what step to follow after changing the password, so that website form works smoothly?

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From name not coming in gmail

May 29, 2019, 6:16 am
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Replies: 0

I have setup From Field but ( Ex : lorem@gmail.com )only lorem name coming in gmail account Emails
in from field i want to display my site name in from field

i have updated gmail account setting with send mail from name to my site name but still only first letter coming in gmail account

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Issues with Sending email when TLS is on.

May 30, 2019, 12:55 pm
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Replies: 0

Hey Guys,

Having an odd issue, I can send emails anonymously via port 25, but whenever i try to use TLS or AutoTLS i get an issue. See error below, I thought possibly a cert but the cert is valid and I don’t see any errors on the exchange server log.

Versions:
WordPress: 5.2.1
WordPress MS: No
PHP: 7.2.18
WP Mail SMTP: 1.4.2

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: mail.xxxxxxxxxxx.com
Port: 25
SMTPSecure: string(0) “”
SMTPAutoTLS: bool(true)
SMTPAuth: bool(false)

Server:
OpenSSL: OpenSSL 1.0.2r 26 Feb 2019
SMTP Debug:

2019-05-30 19:47:42 Connection: opening to mail.xxxxxxxxxxx.com:25, timeout=300, options=array (
)
2019-05-30 19:47:42 Connection: opened
2019-05-30 19:47:42 SERVER -> CLIENT: 220 dmz.xxxxxxxxxxx.com Microsoft ESMTP MAIL Service ready at Thu, 30 May 2019 12:47:41 -0700
2019-05-30 19:47:42 CLIENT -> SERVER: EHLO domain.com
2019-05-30 19:47:42 SERVER -> CLIENT: 250-dmz.xxxxxxxxxxx.com Hello [x.x.x.x]
250-SIZE 37748736
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-X-ANONYMOUSTLS
250-X-EXPS NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250-XEXCH50
250 XSHADOW
2019-05-30 19:47:42 CLIENT -> SERVER: STARTTLS
2019-05-30 19:47:42 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2019-05-30 19:47:42 SMTP Error: Could not connect to SMTP host.
2019-05-30 19:47:42 CLIENT -> SERVER: QUIT
2019-05-30 19:47:42 SERVER -> CLIENT:
2019-05-30 19:47:42 SMTP ERROR: QUIT command failed:
2019-05-30 19:47:42 Connection: closed
2019-05-30 19:47:42 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

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Does not work on network

May 31, 2019, 4:37 am
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Replies: 0

I installed this on a network/multisite and network activated it. It was the recommended plugin to be used when another, for multisite subsite user registration, was also present. However, while the plugin reports sending the test email, the test email never arrives. Neither do user registration emails.

I have checked spam filters etc. It doesn’t matter where I send it.

1. I am using the TSL option with an email address that was configured in cPanel. The email address itself works fine; I have sent test emails from its webmail and they arrive.
2. This makes me conclude it’s the plugin that’s not working.

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Automatically deactivated by WordPress – Missing Headers

June 1, 2019, 12:03 am
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Replies: 0

Hi,

I’ve been running the plugin fine, but this morning I got a notification at the top of the Plugins screen in WordPress. It says that the WP Mail plugin was deactivated due to missing headers.

It’s not in the inactive section, it’s completely gone. The menu item for this also disappeared.

If I try to add the plugin back it errors to say the folder already exists.

Any ideas?

I use WP Rocket and Cloudflare but can see anything on their support that would have caused this. How can I get this working again?

Thanks

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Failing to send with Contact Form 7

June 1, 2019, 2:50 pm
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Replies: 0

Hello,
I recently updated WordPress core, themes and all the plugins, and then started having problems with WP Mail SMTP failing to work properly with Contact Form 7. I tested by disabling plugins, and trying the Twenty Seventeen theme, and it is definitely caused by these two plugins not working together. However, I’m not sure why, as nothing shows up in the logs or in the console.

WordPress 5.2.1
Contact Form 7 5.1.3
WP Mail SMTP 1.4.2

The test feature of WP Mail SMTP sends correctly.
Contact Form 7 sends correctly if I disable WP Mail SMTP.
If I have WP Mail SMTP running, I get the red border and a “failed to send” message in CF7.

I tried disabling the html-email feature of CF7, as I saw that in previous versions this was causing an error. It didn’t help.

Thank you for any advice you can offer.

Charlie

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Could not connect with Gsuite gmail.

June 2, 2019, 7:20 am
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Replies: 0

Hello!

I have receive this when i click allow plugin to send emails using your google account.

”

You have successfully linked the current site with your Google API project. Now you can start sending emails through Google.

Mailer: Gmail
{
“error”: {
“errors”: [
{
“domain”: “global”,
“reason”: “required”,
“message”: “Login Required”,
“locationType”: “header”,
“location”: “Authorization”
}
],
“code”: 401,
“message”: “Login Required”
}
}

”

I have no idea why it’s successfully connected but yet, i couldn’t do a test email.
It’s actually in my spam, now i cannot receive the email at all.

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Stopped working with Gmail

June 2, 2019, 3:24 pm
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Replies: 2

Here’s the error logs

Versions:
WordPress: 5.2.1
WordPress MS: No
PHP: 7.2.17-1+ubuntu18.04.1+deb.sury.org+3
WP Mail SMTP: 1.4.2

Params:
Mailer: gmail
Constants: No
Client ID/Secret: Yes
Auth Code: Yes
Access Token: Yes

Server:
OpenSSL: OpenSSL 1.1.1b 26 Feb 2019
PHP.allow_url_fopen: Yes
PHP.stream_socket_client(): Yes
PHP.fsockopen(): Yes
PHP.curl_version(): 7.58.0

Debug:
Mailer: Gmail

{
"error": {
"errors": [
{
"domain": "global",
"reason": "backendError",
"message": "Backend Error"
}
],
"code": 500,
"message": "Backend Error"
}
}

Is this something i need to contact my host about?

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WP Mail SMTP not working

June 4, 2019, 4:22 am
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Replies: 0

Hi, i have updated the the recent WordPress versions and all plugins are up to date, I use the Contact 7 form with WP Mail SMTP plugin.

It used to work and now it seems to stop sending. All SMTP settings are correct as when i send a test email i recieve it.

When i try to complete the form on the website I get an error saying it could not be sent.

Can you help.

Regards,

Darren

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Issue when using Wordfence

June 4, 2019, 8:06 am
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Replies: 0

Hi,

I am using the WP Mail SMTP plugin to send a contact form from a client’s. We have Wordfence running on the site too.

The issue is that when Wordfence sends out an email with updates etc the client is also getting a copy of this rather than just me, the site admin. I think this is coming from the WP Mail SMTP plugin. Is there a way to stop that from happening?

Cheers

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Fatal Error

June 5, 2019, 1:17 am
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Replies: 0

Hello,

I’ve got a fatal error on a website using your plugin. Here is the error message:
Warning: require_once(/home/httpd/vhosts/kropf-elec.ch/kropf-elec.ch_v1/wp-includes/class-phpmailer.php): failed to open stream: Permission denied in /home/httpd/vhosts/kropf-elec.ch/kropf-elec.ch_v1/wp-content/plugins/wp-mail-smtp/src/MailCatcher.php on line 7 Fatal error: require_once(): Failed opening required '/home/httpd/vhosts/kropf-elec.ch/kropf-elec.ch_v1/wp-includes/class-phpmailer.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/httpd/vhosts/kropf-elec.ch/kropf-elec.ch_v1/wp-content/plugins/wp-mail-smtp/src/MailCatcher.php on line 7

I recently upgraded the wordpress core to the latest version (5.2) and the hosting is using PHP 7.3.6.

I’desactivated the plugin renaming it from ftp. There are other plugins on the website:

  • Adminize
  • ACF Pro
  • Capability Manager Enhanced
  • Classic Editor
  • Contact form 7
  • Google XML Sitemaps
  • WP Lightbox 2

Any idea?

Thank you for the help.
Best regards

Dan

  • This topic was modified 2 hours, 28 minutes ago by Ceyar.
  • This topic was modified 2 hours, 26 minutes ago by Ceyar.
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Security question – access to email accounts

June 6, 2019, 1:44 am
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Replies: 0

Hi,

I’ve started using this plugin and found the Gmail tutorial very clear and helpful.

However Google gives a warning, about this application having access to all the emails in the account.

If my website were to be hacked, would this leave the Gmail account vulnerable? Or is there some fundamental mechanism that prevents this access being used for anything other than sending?

Do you recommend that this plugin be used with a separate Gmail account that would not cause big problems if it were compromised?

Thanks

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error in sending test email

June 10, 2019, 6:08 am
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Replies: 0

each time i tried to send a test email from the WP Mail SMTP plugin, I could following error in the browser:

504 ERROR
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection.
If you received this error while trying to use an app or access a website, please contact the provider or website owner for assistance.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by following steps in the CloudFront documentation (https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/http-504-gateway-timeout.html).
Generated by cloudfront (CloudFront)
Request ID: sjKHNib-ZUYqYQpvJXDiOP0M8eA6xQghX2slrqXg1ghXdixPaWJLLw==

how can I solve that and why this error displayed??

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WOOCOMMERCE DON´T SEND EMAIL ORDERS

June 10, 2019, 8:53 am
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Replies: 0

hello, I have the plugin configured, but the new orders of woocommerce do not receive them, however, the test mail if sent, including the field of notes of the order (mail that arrives to the client) if it is received. and this option from plugin (Force From Email) are inactive

  • This topic was modified 19 hours, 32 minutes ago by eleazar7.
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Email issue – Please help!

June 10, 2019, 8:01 pm
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Replies: 1

Versions:
WordPress: 5.2.1
WordPress MS: No
PHP: 7.0.33-0+deb9u3
WP Mail SMTP: 1.4.2

Params:
Mailer: mail
Constants: No

Server:
PHP.mail(): Yes
Apache.mod_security: No

Debug:
Mailer: Default (none)
PHPMailer was able to connect to SMTP server but failed while trying to send an email.

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